Students see an error // El alumno ve un error

Did the student refresh the page or reboot the computer and try again? This usually fixes most of these rare mistakes. If it persists, check the following options.

A) If the error says: "Oops! It seems there's some configuration issue. Ask your IT Admin for advice" or "invalid-lti-launch-request", please contact lausd@edpuzzle.com

B) If the error says: "Select" Edit, "check the" Enable Grading "box in the pop-up window, click" Save Changes "and you're done!", Please share this video with the teacher so that make sure you have shared the lesson with the students correctly: https://www.youtube.com/watch?v=mTiK1R6a7gE

 

¿El estudiante actualizó la página o reinició el ordenador y volvió a intentarlo? Por lo general, eso corrige la mayoría de estos errores poco comunes. Si persiste, verifique las siguientes opciones.

A) Si el error dice: "Oops! It seems there's some configuration issue. Ask your IT Admin for advice" o "invalid-lti-launch-request", por favor contacte con lausd@edpuzzle.com

B) Si el error dice: "Select “Edit,” check the “Enable Grading” box in the pop-up window, click “Save Changes” and you're done!", por favor comparta este vídeo con el maestro para que se asegure de haber compartido la leccion con los alumnos correctamente: https://www.youtube.com/watch?v=mTiK1R6a7gE