If one of your students has forgotten their password, you need to change their name in EDpuzzle, or they need to be removed from your class, it's easy!
Please follow these steps:
1) Go to the class that the student is enrolled in and then click on the tab titled "Members".
2) There you will see your entire roster of students who have been invited to that class and you can click on the links "Edit Name", "Reset Password", or "Remove".
Here's a quick video that will show you how to do it: https://www.youtube.com/watch?v=2EtSVNyFE_4