EDpuzzle Help Center

Students' progress is not showing up

First, it's very important that you assign the video to one class. If you don't follow this step, we cannot track the student progress. If you want to embed this video afterward to an external site you can do so by following these steps.
Instructions: Assign video to a classroom > My Classes > click on the "Share" button on the right of the assignment info > Link or Embed code. Students will be asked to log in (to be able to identify who is doing that assignment) and then they will be able to see the video and answer the questions. So, students will need to have an EDpuzzle account on this option.

Second, let's make sure the students are using the right tools. We usually recommend students to watch the videos:

1. iPhone and iPads: EDpuzzle iOS App
2. Android Smartphone or Tablet: Android App
3. Laptops and Desktop computers with Chrome (latest version)

If they are still having issues, please, contact us to support@edpuzzle.com and we will find a solution to your problem. We will need the title of the video, the name of the class and the students' usernames.