YouTube video is restricted

Team EDpuzzle -

When videos are restricted or it shows a message like this:"This video is restricted. Try signing in with a Google Apps account" it means that your internet network or your google apps domain has a filter for YouTube videos. To solve this please follow these steps:

  1. Visit YouTube page
  2. Check if you are logged in with your school account (do so if not)
  3. Scroll all the way down and see if you see this:


"Restricted Mode" is probably ON for you, if you can, switch it off. Sometimes the button is blocked and you as a teacher don't have control over it -- that means that your school/district has enabled this. If there is somebody on your IT department that can contact us at, we will make all possible to make EDpuzzle work on your school.

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