Prevent Skipping not working?

Team EDpuzzle -

If you selected prevent skipping, but when you check one of your students' progress reports and it seems like they skipped parts of the video, do not panic. :)

The student is probably using a smartphone or a tablet to watch the lesson. It is harder to track the students when they use these devices, that is why we have Apps for iOS and Android. Make sure the students use one of the following:

1. iPhone and iPads: EDpuzzle iOS App
2. Android Smartphone or Tablet: Android App
3. Laptops: Chrome, Firefox or Safari (latest version)

 

If that is not the case, please email us to support@edpuzzle.com

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