Edpuzzle Help Center

I switched to a new school/district, how do I update my account?

If you switched to a new school/district and want to update your Edpuzzle account with the right info, you can do so by visiting your profile page at www.edpuzzle.com/profile. There you will be able to change your:

- School

- Email address

- Subject

Your classes, assignments, and student data will be removed once you've switched schools, to protect student privacy. Your content will be saved, so no need to worry about losing videos! 

After you change schools, you will be unable to do so again for 6 months.

 

If you lost access to your Edpuzzle account because you were signing in with Google and your Google email is no longer valid, let us know and we'll help you get back into your account so that you can keep all of your awesome video lessons!

 

Lastly, if you have already created a new account with your new email address, but you want to switch the email address of your original account and use that instead, you'll have to log into the new account and delete it first. You can delete an account by going to www.edpuzzle.com/profile?tab=settings and navigating to the bottom of the Settings page. (Make sure you don't delete an account if you have videos in it that you want to keep!)