We're sorry to hear that the multiple choice function isn't working for you! We suggest double checking that when creating the question the correct and incorrect answers were properly tagged with a green check mark or red "X". You can do so by following these steps:
From the video edit page before assigning
To double check this, once you have created your multiple choice question and written down the selection of answers, look through them one-by-one and see if the green check and red "X" match what you intended. Here's an example where the correct and incorrect answers were not assigned correctly, oops!
Editing after adding the question and assigning the video
To update a multiple choice question after it has been assigned, you'll need to delete the assignment and reassign the lesson after you make the edits. Here's an article that explains how to delete and reassign:https://support.edpuzzle.com/hc/en-us/articles/360007501911-Edit-an-assigned-video-lesson
Hopefully the answers and grading match up now!
If you've tried the steps above and are still seeing the issue, please reach out to us at email@example.com.