Edpuzzle Help Center

What happens if I have a Pro teacher account and my school gets Pro School access?

If you have a Pro Teacher account and your school gets Pro School access, all you have to do is to add your school's premium code to your account and your Pro Teacher subscription will be canceled right away. This way you will keep enjoying the same unlimited access but at no cost to you.


Where can I find my school's upgrade code?

Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that, for security reasons, we can't provide the code, only your administrator can supply it to you.


Where do I enter my school's upgrade code?

There are 2 ways to add your code and upgrade your account:

  1. Click on the icon located at the top right of the screen. A drop-down menu will show up. At the bottom of the menu, you will see an option that says Add upgrade code. Just click on it, add the code, and you'll be all set!
  2. If the option of Add upgrade code doesn't show up in the drop-down menu, then click on your name to go to your profile, select the School tab, and add the code in the Upgrade code section.