Edpuzzle Help Center

What happens to my Pro teacher account if my school gets Pro School?

If you have a Pro Teacher account and your school gets Pro School, all you have to do is add your school's pro code to your account and your Pro Teacher subscription will be canceled right away. This way, you'll keep enjoying the same unlimited access but at no cost to you.

Where can I find my school's upgrade code?

Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that, for security reasons, we can't provide the code, and only your administrator can supply it to you.

Where do I enter my school's upgrade code?

There are two ways to add your code and upgrade your account:

  1. Click on the icon located in the top right of the screen to open the drop-down menu. At the bottom of the menu, you'll see an option that says "Add upgrade code." Just click on it, add the code and you'll be all set!
  2. If the option of "Add upgrade code" doesn't show up in the drop-down menu, then click on your name to go to your profile, select the "School" tab and add the code in the "Upgrade code" box.