Forgot my password
If you are a teacher and you forget your password, click the “forgot password” button at the bottom of the login screen:
You will then be asked to enter your EDpuzzle email and will be sent instructions to reset your password.
- If you don’t receive a reset email in your inbox, make sure to check your spam folder
- If you still can’t find it, it’s possible that you did not give us the same email address that you used to sign up for EDpuzzle
- To figure out which email is the right one to use, check your old emails to see which account has received EDpuzzle emails in the past
If you’re still having trouble, email us at firstname.lastname@example.org, and we’ll be happy to help you out! :)
If you've registered in the wrong school or you've moved to another school, you can change your school settings in your profile. It's very easy! Just go to your Profile section and from there click on the "Change school" button.
Keep in mind that, for privacy reasons, to change your school will involve deleting all your classrooms and assignments.
There is a limit of one change every 6 months. Once, you have done the available change you will see a message which will inform you about the date when you will be able to change your school again.
My student has created a teacher account
Unfortunately, it's not possible to turn a teacher account into a student account. However, If you have some students with teacher accounts, tell them to go to https://edpuzzle.com/logout and then sign up as a student. EDpuzzle allows you to have a teacher and a student account with the same username/email. This way, you will not have any problem creating the new student account.
If a student wants to delete that teacher account, s/he will have to contact us directly, requesting for us to delete his/her teacher account using the same email s/he used to register.
I am a teacher and I want to join a classroom
Unfortunately, it is not possible to join another classroom from a teacher account. So if you'd like to join another teacher's classroom, you should create a student account. (You can use the same email address that you use for your teacher account). But keep in mind that you won't be able to share the assignments or videos from that class with your students.
Change email, username, name
You can change your email or username at the profile page. You will be able to update the following information:
Email address: If you log in using an email address and a password you can update it by pressing the "Change" button.
Update/Disconnect from Google: When you use Google sign you can disconnect it or you can update it by disconnecting it from your current account and connecting EDpuzzle to the new Google account. But if you do not have a password or an Edmodo account set up yet we will ask you to first add one to prevent you from losing all access to EDpuzzle.
Update/Disconnect from Edmodo: You are able to update your Edmodo account by "Disconnecting" and "Connecting" with the new email address. But you will, also, need to add another sign in method.
You will also be able to set/change your password and change your subject. If you want to update your school please see this article.
If you want to delete your account please click "Contact Us" next to "Search", or email us at (email@example.com). If ya are a student who wants to delete his/her account please visit: Delete student's account
It is not possible to exchange your account from student to teacher, or vice-versa, but we allow having two different accounts (a teacher and a student one) with the same e-mail address, that way you are able to keep all your information or see your classes from the student's point of view.
- Log out