My Student Account
I'm a student, how do I leave a classroom?
If you are in the wrong classroom, or you want to leave a classroom that is not active anymore, you will need to ask the teacher of that particular class to help you with this.
You can share these articles with them for instructions about how they can help: https://support.edpuzzle.com/hc/en-us/articles/360009934972-How-do-I-remove-a-student-from-a-class and https://support.edpuzzle.com/hc/en-us/articles/360009934912-How-to-move-a-student-to-another-classroom
I am a student but I signed up as a teacher
Unfortunately, it's not possible to turn a teacher account into a student account. Instead, logout by clicking your user icon and then "Log out" or go to https://edpuzzle.com/logout and then sign up as a student.
If you want help with how to sign up to Edpuzzle, check out this article: https://support.edpuzzle.com/hc/en-us/articles/360019545812
I forgot my Username
If you don't remember your username, you will need to ask your teacher to find it for you. You can share this article with them which explains how to find usernames: https://support.edpuzzle.com/hc/en-us/articles/360010173011-How-do-I-change-a-student-s-password-or-name
If you want to change your password while you are logged into your account, check out this article: https://support.edpuzzle.com/hc/en-us/articles/360020027492
I forgot or need to reset my Password
If you don't remember your password, you'll need to ask your teacher to reset it for you. You can share this article with them that has instructions on resetting a Student's password: https://support.edpuzzle.com/hc/en-us/articles/360010173011-How-do-I-change-a-student-s-password-or-name
If you're logged in and want to change your password, check out this article: https://support.edpuzzle.com/hc/en-us/articles/360020027492
How do I change my username or password?
If you want to change your username or password, you can do this on the settings page. Find this page and change the details using these steps:
- Access your account by clicking on the user icon in the top right hand corner
- Click on your name
- Next click on "Settings"
- Here you can change your username or reset your password
- Click "save changes" once you've finished
Great, now you can change your username or password on Edpuzzle!
Note: You cannot change your username and/or password in the Edpuzzle App. You will need to use an internet browser in order to proceed.
If you have forgotten your username or password, then you'll need to ask your teacher to find your username or reset your password for you. Here's the link to an article explaining how they can do this: https://support.edpuzzle.com/hc/en-us/articles/360010173011-How-do-I-change-a-student-s-password-or-name-
- Apps for cellphones and tablets for Students