Getting Started

We're excited to have you here because it means you're ready to join a community of thousands of teachers who are engaging their students one video at a time.

Edpuzzle is an easy-to-use platform where you can make any video your lesson. With just one click, you can find video lessons created by other teachers, including formative assessment! Another click and you can adapt that video by embedding your own questions or audio. With the final click, assign it to your students and get beautiful hassle-free analytics: see who watched the video, who didn't understand the lesson, and who did a good job. Students can re-watch the video as many times as they need at their own pace, while you can easily check their progress from your account. 

But enough about us, we want to know more about you and your students! If you're not comfortable with technology, Edpuzzle is as easy as it gets, and our support team is here to help you every step of the way. If you're looking for something powerful, Edpuzzle is flexible enough so you can build amazing video lessons in minutes. We know your students will love it! It's visual, interactive, and it enables them to learn at their own speed.

If you're as excited as we are, feel free to jump in and let us know what you think! Listening to teachers is the best way for us to improve Edpuzzle and create a platform you'll truly love.

– The Edpuzzle Team

With Edpuzzle, you can make any video your lesson in three easy steps:

1. 1. Find a video on YouTube, upload your own or re-use a video lesson created by another teacher.
   2. Then, edit the video to create your lesson. Record your voice to personalize it, and hold your students accountable by embedding questions in the video.
   3. Assign the video to your students and check their progress in real-time while they learn at their own pace. 

That's it – powerfully simple!

Are you just getting started with Edpuzzle? Take our free Level 1 beginner's course!

First, let’s recap what Edpuzzle is. 

Edpuzzle is an online learning platform targeted at teachers and educational institutions (or other organizations engaged in teaching or training). It lets students view interactive lessons -assigned by their teacher- either in class or at home. 

Teachers cannot invite students to their Edpuzzle classrooms without the teacher expressly consenting to Edpuzzle’s Terms of Service and Privacy Policy and verifying their email address. Additionally, students use the service under the direction of their teacher and may only access Edpuzzle if their teacher has provided them with a specific class code. 

This means that educational institutions and teachers are in control of their students’ personal information and must take all necessary measures to protect such information. Additionally, schools are also responsible for informing students and their parents accordingly about what data is collected, which are the purposes of collection, how data is used, and to which third parties it is disclosed.

Students of all ages can use Edpuzzle. In some cases, however, depending on the laws and regulations applicable to you, you might be required to first obtain parental consent prior to providing Edpuzzle access to student data. 

What is parental consent?

Privacy laws and/or regulations often require that parents (or legal guardians) consent to or are notified prior to their child's personally identifiable information (PII) being disclosed to a third party.

In the field of edtech, this usually means - but not always - that teachers and schools must have proven parental consent before students provide any personal information to third parties like Edpuzzle.

From what age is parental consent required?

As a general rule, parental consent may apply to different age ranges depending on the applicable laws. For example:

• • United States of America (USA): Under the Federal Educational Rights and Privacy Act (FERPA), parental consent is generally required for the disclosure of a student's education records until the student turns 18 years old or attends a postsecondary institution, at which point rights transfer to the student. Under the Children's Online Privacy Protection Act (COPPA), parental consent is required for the collection of personal information from children under the age of 13 by commercial online services. However, when such services are used by schools for educational purposes, the school—rather than the parent—may provide consent, under certain requirements (further explained below). 
  • Europe/European Economic Area (EU/EEA): Under European regulations, processing a child’s personal data based on consent is lawful only if the child is at least 16 years old, though European countries may lower this threshold to no less than 13 years old. 
  • United Kingdom (UK): In the UK, the age at which a child can lawfully provide consent for the processing of their personal data in relation to information society services is set at 13 years old, meaning parental consent is required for children under 13 years old in such contexts.
  • Canada: parental consent for collecting and using children’s personal information is generally required under federal and provincial privacy laws when the child is under 13 years old, as they are presumed not to have the capacity to provide meaningful consent.

How does parental consent work in the field of edtech? 

When it comes to parental consent, regulations in different countries have different requirements and parental consent may sometimes not be required. By way of example, please see below:

USA: In the USA, student privacy is primarily governed by two federal laws, FERPA and COPPA. 

• • FERPA prohibits schools from disclosing personally identifiable information from a student's education record to a third party without written consent from the parent or eligible student. Typically, schools are exempted from obtaining parental consent under FERPA when Edpuzzle is identified as a "school official," meaning Edpuzzle is performing an institutional service or function for which the school would otherwise use its own employees.

• • COPPA: requires online service providers like Edpuzzle to obtain verifiable parental consent and provide parents with a direct notice before collecting, using, or disclosing personal information from children under the age of 13, except in limited scenarios. Such a limited scenario takes place when using Edpuzzle in an educational context (i.e. using Edpuzzle for the use and benefit of the school and for no other commercial purpose). In this educational context, the Federal Trade Commission (FTC) allows educators, schools, and school districts (collectively “School/s” or “Educational Institution/s”) to act as the parent’s agent and consent to the collection of students’ personal information on the parent’s behalf (this is commonly referred to as “School Consent”. Additionally, you have access to Edpuzzle’s ‘COPPA Direct Notice to Educational Institutions’ in our Trust Center for further information on parental consent and direct notice as per COPPA.  

UK: In the UK, parental consent may not be required as consent may not always be the lawful basis under which schools process students’ personal data -including when using edtech services. Most UK schools rely on the lawful basis of “public task”. 

EU/EEA: Parental consent is not always required under Regulation (EU) 2016/679 (GDPR), as other lawful bases for processing personal data may apply depending on member states’ national laws that complement the GDPR. In Spain, for example, depending on the type of educational institution, the lawful basis for processing student personal data may be either compliance with a legal obligation or the performance of a task carried out in the public interest.

SCHOOLS IN DIFFERENT COUNTRIES HAVE DIFFERENT REGULATIONS AND APPROACHES, AND EDPUZZLE CANNOT ADVISE YOU ON COMPLIANCE WITH THE LAWS APPLICABLE TO YOUR SCHOOL. YOU SHOULD OBTAIN ANY REQUIRED PARENTAL CONSENT IN A MANNER THAT COMPLIES WITH THE LAWS OF YOUR JURISDICTION AND YOUR SCHOOL’S  REGULATIONS AND POLICIES.

If required, how can you get parental consent?

Contacting your IT admin – or anyone at your school responsible for data protection – should be the very first step. If you are not part of a school or in the unlikely event that your school will not take care of parental consent, you should request it for EVERY student that you invite to Edpuzzle.

Edpuzzle provides the following templates to help schools obtain parental consent, where applicable (attached to this article). These templates are for general knowledge and informational purposes only; they do not constitute legal advice. You should consult with your IT administrator or other individuals in your school responsible for data protection or your legal department to determine how best to use the template. They can complete it with the school’s contact information and information about the services the school enables, and share it along with Edpuzzle’s Terms of Service and Privacy Policy.

By agreeing to Edpuzzle’s Terms of Service and Privacy Policy upon registering your teacher account, you acknowledge that you understand your obligations or the obligations of your educational institution to obtain parental consent, where appropriate.

What if I don't need parental consent or am exempt from obtaining it?

If you believe—or have been advised—that parental consent is not required, or that a legal exemption applies, no further action is needed regarding consent. However, you may still be subject to other privacy requirements in your jurisdiction. We strongly recommend notifying the appropriate school representatives before using Edpuzzle to ensure transparency and compliance. 

Have questions about parental consent? Don’t hesitate to contact us at support@edpuzzle.com. 

DISCLAIMER: THE INFORMATION PROVIDED HEREIN DOES NOT, AND IS NOT INTENDED TO, CONSTITUTE LEGAL ADVICE. INSTEAD, ALL INFORMATION, CONTENT, AND MATERIALS AVAILABLE IN THIS ARTICLE ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY, AND MAY NOT CONSTITUTE THE MOST UP-TO-DATE LEGAL (OR OTHER) INFORMATION. WE RECOMMEND YOU SEEK GUIDANCE FROM THE SCHOOL’S DESIGNATED LEGAL COUNSEL/DATA PROTECTION OFFICER IF YOU HAVE ANY CONCERNS OR INQUIRIES REGARDING COMPLIANCE WITH APPLICABLE PRIVACY REGULATIONS.

Before you get started, we need to validate your email address. This helps us make sure you are who you say you are and keep your personal information safe. 

If you're new to Edpuzzle

When you sign up for Edpuzzle, we'll send you a verification email. To verify your email address:

1. 1. Check your email inbox.
   2. Open the Edpuzzle verification email.
   3. Click on the "Verify your email" button or the link provided.
   4. This will open a window confirming you've been verified.
   5. If you don't receive the email within five minutes, check your spam folder.

If you've already signed up for Edpuzzle

1. 1. You'll see a banner at the top of your page prompting you to verify your email.
   2. Click the "Send link" button if you need us to send another verification email.
   3. Check your email inbox (make sure it's the same email you used for your Edpuzzle account email).
   4. Open the Edpuzzle verification email.
   5. Click on the "Verify your email" button or the link provided.
   6. A window will open confirming you've been verified.
   7. If you don't receive the verification email within five minutes, check your spam folder.

What if I don't receive the verification email within five minutes of signing up or clicking on "Send link"? 

1. 1. First, check your spam folder. If you use Outlook, you should check your quarantined folder.
   2. If the email isn't there, go back to your Edpuzzle profile (edpuzzle.com/profile).
   3. Change the email address associated with your account to a different one where you can receive emails.
   4. Click on the blue "Send link" button. You should receive an email within five minutes.
   5. If you're still not receiving the email, your school may be filtering out these messages. You'll need to have your school's IT department allow our no-reply@edpuzzle.com email address in addition to any other potential filters which could prevent Edpuzzle from working properly. Please send this article on technical setup issues to your IT admin to fix this. 
   6. Once you've completed these steps, click on the "Verify your email" button from the banner at the top of the page.
   7. Open the email, click on the "Verify your email" button, and you'll be all set!

Please note that if you update your email address, this will become your new login email for Edpuzzle.

Here's some helpful information about why we ask you to verify your email address:

1. 1. To verify your identity
   2. To help you recover your account in case you lose access to it
   3. To contact customer support regarding changes to your account
   4. To make sure that you're the only one using your email address

First of all, what is accessibility? What do we mean by that? 

The term accessibility is generally used when referring to the design of products, devices, services or environments for people with disabilities. To put it simply, accessibility ensures that everyone, no matter their condition, can use a certain product or device or access a specific place or service.

At Edpuzzle we strongly believe in the right to access information and communication technologies recognized by the UN Convention on the Rights of Persons with Disabilities. We work hard to make our service accessible to everyone and, more specifically, to ensure our users can perceive, understand, navigate and interact with our service and contribute to it.

In this sense, Edpuzzle's obligation to accessibility is guided by the leading global accessibility standards, including U.S. Section 508 and WGAC 2.2. Attached to this article you’ll find Edpuzzle's Voluntary Product Accessibility Template (VPAT), a document that evaluates how accessible the Edpuzzle service is according to U.S. Section 508 and WGAC 2.2 (ISO/IEC 40500).

Questions or comments on Edpuzzle's VPAT or any other matter related to the accessibility of our service are more than welcome. Feel free to contact us at support@epduzzle.com for further information!

If you want to start creating your own amazing video lessons using Edpuzzle, you'll need to create an account. If you haven't already, follow these easy steps:

1. 1. Click the blue "Sign up" button and then click on the "I'm a teacher" button.
   2. You'll have three options: you can use your Google account, Microsoft account, or provide your first and last names, email address, and create a password.
   3. To stay up-to-date, we recommend selecting the option to receive notifications about your account and improvements to Edpuzzle.
   4. Make sure to check your inbox (and spam folder) for the verification email. This will give you full access to all of Edpuzzle's features.

Congrats! You just created your account!

Here’s a quick video tutorial to walk you through the above steps:

If you're just getting started with Edpuzzle, make sure to sign up for our free Level 1 beginner's course.

After creating your account, you can easily connect with your school and department.

When prompted, enter your school name in the search field and select it from the drop-down list.

If you can’t find your school by searching, create it by clicking “Add my school or organization" at the bottom of the pop-up window. From there, type in your school name and enter the city and state. Then click “Add school.”

After choosing your school, select the grade level(s) you teach and your subject(s). 

Now you're ready to find your first video!

Note: You can change your school or your grade level and subject at any time from the School tab within your profile.