Getting Started

  • Welcome to Edpuzzle!

    Welcome to Edpuzzle!

    We're excited to have you here because it means you're ready to join a community of thousands of teachers who are engaging their students one video at a time.

    Edpuzzle is an easy-to-use platform where you can make any video your lesson. With just one click, you can find video lessons created by other teachers, including formative assessment! Another click and you can adapt that video by embedding your own questions or audio. With the final click, assign it to your students and get beautiful hassle-free analytics: see who watched the video, who didn't understand the lesson and who did a good job. Students can re-watch the video as many times as they need at their own pace, while you can easily check their progress from your account. 

    But enough about us, we want to know more about you and your students! If you're not comfortable with technology, Edpuzzle is as easy as it gets, and our support team is here to help you every step of the way. If you're looking for something powerful, Edpuzzle is flexible enough so you can build amazing video lessons in minutes. We know your students will love it! It's visual, interactive and it enables them to learn at their own speed.

    If you're as excited as we are, feel free to jump in and let us know what you think! Listening to teachers is the best way for us to improve Edpuzzle and create a platform you'll truly love.

    – The Edpuzzle Team

     

  • Parental consent

    What is parental consent?

    Privacy laws and/or regulations often require that parents (or legal guardians) consent to or are notified prior to their child's personally identifiable information (PII) being disclosed to a third party.

    In the field of edtech, this means that teachers and schools must have proven parental consent before students provide any personal information to third parties, like Edpuzzle.

    The fact that teachers cannot invite students to their Edpuzzle classrooms without confirming parental consent, combined with the impossibility of creating a student account without a unique class code or link, ensures that Edpuzzle does not collect any data it should not be allowed to collect.

    When is it necessary to obtain parental consent?

    As a general rule, parental consent may apply to different age ranges depending on state or regional law.

    In the United States, student privacy is primarily governed by two federal laws: the Federal Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA).

    • FERPA generally prohibits schools from disclosing personally identifiable information from a student's education records to a third party without written consent from the parent (or the student if over age 18). At the same time, however, FERPA allows for exceptions under which student PII may be shared without consent. One of these exceptions is the "school official exception," under which schools may share student PII with designated school officials with a legitimate educational interest. Third parties may be considered school officials if they are performing a service for which the school would otherwise use employees. Schools define who constitutes a school official with a legitimate educational interest in their annual notification of rights under FERPA.
    • COPPA protects children under the age of 13 who use commercial websites, online games and mobile apps. While schools have an obligation to make sure the services their students use treat the data they collect responsibly, COPPA ultimately places the responsibility on the online service operator. At the same time, COPPA generally does not apply when a school has hired a website operator to collect information from students for educational purposes for use by the school. In those instances, the school (not an individual teacher) can provide consent on behalf of the students when required, as long as the data is used only for educational purposes.

    In the European Union, the General Data Protection Regulation (GDPR) states that the processing of a child's PII is only lawful when the child is at least 16 years old, although it allows for Member States to lower the age provided that it is not below age 13. Currently, the age limits are the following:

    • Croatia, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, The Netherlands, Romania and Slovakia: minors under 16.
    • France, Czech Republic, Greece and Slovenia: minors under 15.
    • Austria, Bulgaria, Cyprus and Spain: minors under 14.
    • Belgium, Denmark, Estonia, Finland, Latvia, Poland, Portugal, Sweden and the UK: minors under 13.

    According to the GDPR, schools are considered data controllers and are responsible for ensuring that student data is processed accordingly. In other words, schools from the EU must obtain parental consent prior to disclosing PII to any third-party service provider from children under the age limit determined by each Member State’s law.

    In Canada, according to the Personal Information Protection and Electronic Documents Act (PIPEDA), consent is valid only if it is reasonable to expect that the student whose personal information is collected would understand the nature, purpose and consequences of the collection, use or disclosure to which they are consenting. The Office of the Privacy Commissioner of Canada (OPC) has taken the position that, in all but exceptional circumstances, this means anyone over the age of 13. In other words, disclosure of PII of children under age 13 must be previously authorized by the children's parents or legal guardian.

    Where do I get it from?

    Contacting your IT admin – or anyone at your school responsible for data protection – should be the very first step. If you are not part of a school or in the unlikely event that your school will not take care of parental consent, you should request it for EVERY student that you invite to Edpuzzle.

    For more information including templates to request parental consent, check out our article: Obtaining parental consent.

    What if I don't need parental consent or am exempt from obtaining it?

    If you are not planning to use Edpuzzle with students in the above-mentioned age ranges, parental consent is not required in your case, or any legal exemption applies to the obtainment of parental consent, you can simply select the "No, it’s not required by my local laws (e.g., because of my students' age or legal exemptions)." option when asked if you have parental consent.

    Have more questions? Contact privacy@edpuzzle.com

  • Obtaining parental consent (templates included)

    First of all, let’s recap what Edpuzzle actually is. 

    Edpuzzle is a complementary education tool that allows students to watch video lessons in class or at home and complete assignments. The use of this web-based software and application is intended to further engage students and also to better identify each of their learning processes. 

    Edpuzzle is an online learning tool targeted at educational institutions or other organizations performing any kind of teaching or training. Students, on the other hand, use the service under the direction of their teacher and may only access the service if their teacher has provided them with a specific class code. 

    This means that educational institutions are in control of their students’ personal information and are therefore obliged to take all necessary measures to protect such information. Additionally, schools will also be responsible for informing students and their parents accordingly about what data is collected, which are the purposes of collection, how data is used and to which third parties it is disclosed.

    Just like any other web- or cloud-based educational tool, Edpuzzle requires that schools and/or teachers obtain parental consent to set up Edpuzzle accounts on students’ behalf and allow underage students to access and use those accounts. For schools in the United States or the European Union/EEA, respectively, Edpuzzle provides a template to help schools obtain parental consent, where applicable (attached to this article). 

    Nevertheless, it’s up to schools to determine how best to use the template, to complete it with their own contact information and information about the services they enable, and to share it along with Edpuzzle’s Terms of Service and Privacy Policy.

    SCHOOLS IN DIFFERENT COUNTRIES AND COMMUNITIES HAVE DIFFERENT REGULATIONS AND APPROACHES, AND EDPUZZLE CANNOT ADVISE YOU ON COMPLIANCE WITH THE LAWS APPLICABLE TO YOUR SCHOOL. YOU SHOULD OBTAIN ANY PARENTAL CONSENT THAT MAY BE REQUIRED BY YOUR SCHOOL IN A MANNER THAT COMPLIES WITH THE LAWS OF YOUR JURISDICTION.

    Have questions about parental consent? Don’t hesitate to contact us at support@edpuzzle.com.

  • Email verification

    Before you get started, we need to validate your email address which helps us make sure you are who you say you are and keep your personal information safe. You'll need to follow these steps:

    If you're new to Edpuzzle: 

    When you sign up for Edpuzzle, we'll send you a verification email. To verify your email address, you need to:

    1. Check your email.
    2. Open the Edpuzzle verification email.
    3. Click on the "Verify your email" button or on the link.
    4. This will open a window confirming you've been verified. You're all set!
    5. If you don't receive the email within five minutes, please check your spam folder.

    If you've already signed up for Edpuzzle, you can confirm your email by following these steps:

    1. Click on this link to go to your profile: www.edpuzzle.com/profile.
    2. Click on the blue "Send link" button, under the "Account" tab.
    3. Check your email (make sure it's the same one you used to sign up for Edpuzzle).
    4. Open the Edpuzzle verification email.
    5. Click on the "Verify your email" button.
    6. A window will open confirming you've been verified!
    7. If you don't receive the verification email within five minutes, please check your spam folder.

    What if I don't receive the verification email within five minutes of signing up or clicking on "Send link?" 

    1. First, check your spam folder. If you use Outlook, you should check your quarantined folder.
    2. If the email isn't there, go back to your Edpuzzle account settings by clicking here: www.edpuzzle.com/profile.
    3. Change the email address associated with your account to a different one where you can receive emails.
    4. Click on the blue "Send link" button. You should receive an email within five minutes.
    5. If you're still not receiving the email, your school may be filtering out these messages. You'll need to have your school's IT department whitelist our no-reply@edpuzzle.com email address in addition to any other potential filters which could prevent Edpuzzle from working properly. Please send this article on technical setup issues to your IT admin to fix this. 
    6. Once you've completed these steps, click on the "Verify your email" button in the blue banner at the top of the page.
    7. Open the email, click on the "Verify your email" button, and you'll be all set!

    Please note that if you update your email address, this will become your new login email for Edpuzzle.

    Keep in mind that updating your email address won't affect your connection with Google Classroom.

    Just in case you were curious, here's some information about why we ask you to verify your email address:

    1. To verify your identity
    2. To recover your account in case you lose access to it
    3. To contact customer support regarding changes to your account
    4. To validate parental consent
    5. To make sure that you're the only one using your email address
  • How to whitelist YouTube at your school

    We take our students' privacy very seriously. That's why when students watch a video on Edpuzzle, they'll be streaming from www.youtube-nocookie.com, while teachers will continue to stream videos from www.youtube.com

    To use Edpuzzle at your school, you'll need to ask your IT admin for assistance. You can share our spec sheet with them as well as the instructions on how to configure your filters as explained below:
     

    Filter configuration for students

    1. Block www.youtube.com.
    2. Whitelist www.youtube-nocookie.com.
    This means that on the Edpuzzle student site, students will only be able to view videos which have been assigned by a teacher. They will NOT be able to search for videos directly on YouTube.

    Visit the test student page to test the embedded videos for your students.

    Filters configuration for teachers

    1. Allow access to www.youtube.com.
    2. Allow access to www.youtube-nocookie.com.

    This way, teachers will be able to search for videos on Edpuzzle and assign them to students.

    Visit the test teacher page to test the embedded videos for teachers. 

    Please keep in mind that if your students are using the Android or iOS app, they'll be streaming directly from www.youtube.com, so you'll need to whitelist it.

    If you have any more questions on how to configure your filters in Edpuzzle, please email us at support@edpuzzle.com and let us know how your school's filters are configured, and we'll be happy to help you out. 

  • Edpuzzle Accessibility: VPAT 2.0

    First of all, what is accessibility? What do we mean by that? 

    The term accessibility is generally used when referring to the design of products, devices, services or environments for people with disabilities. To put it simply, accessibility ensures that everyone, no matter their condition, can use a certain product or device or access a specific place or service.

    At Edpuzzle we strongly believe in the right to access information and communication technologies recognized by the UN Convention on the Rights of Persons with Disabilities. We work hard to make our service accessible to everyone and, more specifically, to ensure our users can perceive, understand, navigate and interact with our service and contribute to it.

    In this sense, Edpuzzle's obligation to accessibility is guided by the leading global accessibility standards, including U.S. Section 508 and WGAC 2.0 (ISO/IEC 40500). Attached to this article you’ll find Edpuzzle's Voluntary Product Accessibility Template (VPAT), a document that evaluates how accessible the Edpuzzle service is according to U.S. Section 508 and WGAC 2.0 (ISO/IEC 40500).

    Questions or comments on Edpuzzle's VPAT or any other matter related to the accessibility of our service are more than welcome. Feel free to contact us at support@epduzzle.com for further information!

See all 11 articles

Creating Video Lessons

  • What types of questions can I add?

    With Edpuzzle, you can customize your lessons for every class by creating your own quiz questions and comments. You can add: 

    1. Open-ended questions

    This is perfect if you want your students to give a free response. These are not automatically graded since each student's answer will differ. 

    Edpuzzle_qs_open.jpg 

    2. Multiple-choice

    Here you can select which answers are correct and incorrect. Test your student's understanding with all kinds of question formats, like true/false, single answer, multiple answers and more. These are graded automatically.

    Edpuzzle_qs_mc.jpg 

    3. Comments

    This is your tool for telling your students anything you need them to know about the video. Add context, give instructions or add an interesting fact!

     Edpuzzle_qs_comment.jpg

    If you'd like to take it one step further, check out our article on how to add rich text and embed images and other engaging media to your questions.

  • How do I turn on closed-captioning or subtitles for my video lesson?

    Closed-captioning is available for any video that has been originally captioned by the service the video has been pulled from.

    Enabling closed-captioning

    When you assign your video lesson, you can select the option to "Turn on CCs" to enable closed-captioning.

    When a student watches a video lesson which has closed-captioning, a “CC” button will appear. Click the button to enable/disable the subtitles.

    Enabling subtitles in different languages

    Some videos may be subtitled in different languages. To go through the options, click the “CC” button.

    No captions available

    If the video doesn't have any available subtitles, the "CC" button won't appear at the bottom of the video.

    Setting closed-captioning as a default

    If you always want closed-captioning to appear when available, just click on your profile icon in the upper right-hand corner, select your name from the drop-down menu, and click on the "Settings" tab. Under "Closed Captions," toggle the button so the green checkmark appears. That's it – your preferences will be saved automatically!

  • How do I search for videos?

    There are a number of ways to find a video for your next lesson on Edpuzzle. Just click the "Content" tab to get started, and select a channel to browse from the menu on the left side of the screen.

    My Content

    This is the default section. Here, you can search through videos you've already stored in your account.

    To find new content, click the blue “Add Content” button and select “Create a video,” OR choose a channel to browse from on the left side menu:

    Curriculum

    1. Edpuzzle's Curriculum is a curated collection of thousands of ready-to-use assignments, organized by subject and unit. It's a huge time-saver and a great jumping off point since you can always modify the questions in curriculum videos after you’ve copied them to your content.
    2. Choose “Elementary School,” “Middle School” or “High School” and look through the folders to find great lessons for your students!

      My School

    1. This is where you can view and copy lessons that other teachers at your school have used. The "My School" channel is like a video library for your school.
    2. To see content from teachers registered on Edpuzzle outside of your department, click the teacher counter (“__ teachers on Edpuzzle") and select another department.

      Edpuzzle channel

    1. The Edpuzzle Channel will show you video lessons that other teachers have created. You can always edit them to make them more relevant to what you're teaching!
    2. Type your keywords into the search bar, and Edpuzzle will display the top results. Not finding what you're looking for? Feel free to get more specific with your search terms!

     Other popular channels (YouTube, Khan Academy, etc.)

    1. Search for videos on YouTube, Khan Academy and National Geographic, among other channels. None of the videos you find on these channels will have questions added to them by other teachers, but you can add your own, of course!

    Finding videos directly on Youtube

    You don’t have to search the YouTube channel to find your favorite YouTube videos to use as Edpuzzle lessons. Just copy the URL of the YouTube video you want and paste it into the Edpuzzle or YouTube channel to start editing.

    If you're browsing YouTube and come across a video you'd like to share with your students, you'll definitely want to install the Edpuzzle YouTube extension for Google Chrome so that you can quickly and easily import the video directly from YouTube to your Edpuzzle library.

    Need to know what to do next? Check out our article on what to do once you've found your video. 

  • How do I crop a video?

    Found the perfect video but only need to use part of it? Then crop it with Edpuzzle! You can use the crop feature in the editing section to include only what you need.

     To crop a video, follow the instructions below:

    1. Once on the editing page for a video, click the "Crop Video" button in the top bar.
    2. Next, move your cursor to the video timeline underneath the video.
    3. Drag the red tabs to crop the video as you wish.

     

    Crop_Video_Icon___Bar.png

     

    Now you can trim videos into lessons like a pro! 

    Note: At the moment it's not possible to remove or move multiple sections of a video. Only the beginning and end of a video can be cropped.

    For a temporary workaround, create multiple assignments from the same video and assign them individually. Your students will thank you for the shorter videos! We recommend shorter video lessons for your students to stay engaged and focused. Multiple small assignments are usually more palatable than a single longer one.

    Now that you have your video lesson at the perfect length, check out our article to learn what types of questions you can add to engage your students. 

  • Can my students create video lessons?

    Yes! If you assign a student project, then your students can create their own video lessons, allowing you to engage with them using project-based learning.

    To assign a student project, follow these steps:

    1. Click on the blue "Add Content" button.
    2. Click “Student project."
    3. Next, fill in the details for your students.
    4. Click “Save project.”
    5. Now, the project will automatically appear under the “My Content” tab, below all of your videos. 
  • How do I add questions to my video?

    If you'd like to embed a question in your video, click the "Content" tab at the top right of the page and check the box below the video you'd like to use. Then select "Edit" from the bottom menu, and follow these easy steps:

    1. Click on the "Quizzes" button at the top of the editor.
    2. Using the timeline below the video, find the spot where you'd like to pause for a question. Click the green question mark in the box below the timeline.
    3. The question editor will appear to the right of the video.
    4. You can enter:
      1. Open-ended questions
      2. Multiple-choice questions
      3. Comments

    To add multiple questions at the same point in the video, click the "+" icon at the top-right of the question editor (next to where it says "1 of 1").

    After you've added your question(s), you can click the play button to confirm that they appear in the video at the right spot. If the timing is wrong, you can drag the question box along the timeline to the left or right until it's perfectly timed!

    If you want to learn more, check out our article on how to grade those questions once your students have watched the lesson.

See all 17 articles

Assigning Video Lessons

  • How do I share assignments on Google Classroom?

    Sharing assignments is easy if you use Google Classroom and have already imported your classes into Edpuzzle. 

    You can post assignments directly to Google Classroom from Edpuzzle in one of two ways.

    First method:

    1. In the "assign" pop-up window of a video, select the classes you'd like to post your assignment to Google Classroom for.
    2. At the bottom of the window, click the button next to "Post on Google Classroom" so the green check mark appears (not the red X). 
    3. Click the blue "Assign" button and you're done!

    Second method: 

    1. Go to your Google Classroom connected class in Edpuzzle.
    2. Click the assignment you wish to post to Google Classroom.
    3. Go to the right-hand side of the assignment's page and click the "Post on Google Classroom" button. Now your assignment will be available directly on Google Classroom!

    Note: If you want to schedule an assignment for the future, remember to set a start date BEFORE you post your assignment to Google Classroom.

    For more information, check out our article on what to do if you've accidentally assigned a video that needs to be edited.

  • How do I edit a video lesson I've already assigned?

    In Edpuzzle, you can't edit a video that has already been assigned. Instead, you'll need to copy the video and then follow these steps:

    1. Go to the "Content" tab, then click on "My Content" in the left side menu.

    2. Check the box below the video you want to copy and select "Duplicate" from the bottom menu.

    3. Now check the box below the copied video and select "Edit" from the bottom menu.

    4. Edit the video, then click "Finish."

    5. Assign it to the class again.

    6. Go to "Content," select the original video and delete it (unless you want to keep both). 

    Note: By deleting a previous video, all student data associated with that video will also be deleted for privacy reasons.

  • How do I assign a video lesson?

    You can either assign each video individually or assign multiple videos together.

    (Or check out our articles on how to post assignments if you're using Google Classroom, Canvas, Schoology or Moodle.)

    Assigning videos individually

    Once you've edited your video lesson, you can assign it to a class directly.

          1. While in the "Content" tab, click on "My Content" on the left-hand side.

    2. Check the box below the video (or videos) you wish to assign. 

    3. Select "Assign" from the bottom menu.

           4. Choose the classes you want to assign the video to.

           5. Add a start date, due date and start time, and choose if you want to prevent skipping, turn on closed-captioning or post on Google Classroom if desired.

           6. Click "Assign" and you're done! 

     

    assigning_multiple_vids.gif

     

    If you're not ready to assign the video(s), click "Later." Your lesson will be saved for when you want to continue editing or when it's ready to be assigned.

    You can also check out our articles on how to assign a start and due date and how to prevent or allow skipping. 

  • How do I set a start date, due date, start time or due time?

    To set a start date and start time:

    1. Once you're ready to assign an article, you'll see a pop-up with "Assign to a class" at the top. Here you'll see "Start Date" on the left and "Due Date" on the right.
    2. To set a start date, click on the left box labeled "Start Date."
    3. Here you can select a start date from the calendar pop-up. The start date defaults to today.
    4. To set a start time, while in the same calendar pop-up, in the bottom left you'll see "Hour" and "Minute." Use the arrow keys to set the start time and click the button to choose a.m. and p.m. 
    5. Select the start date and start time and you're good to go!

    Note: Remember to select the class and choose if you want to prevent skipping! 

     

    start.gif

     

    To set a due date and due time:

    1. Once you're ready to assign an article, you'll see a pop-up with "Assign to a class" at the top. Here you'll see "Start Date" on the left and "Due Date on the right.
    2. To set a due date, click on the left box labeled "Start Date."
    3. Here you can select a due date from the calendar pop-up. The due date defaults to today.
    4. To set a due time, while in the same calendar pop-up, in the bottom left you'll see "Hour" and "Minute." Use the arrow keys to set the start time and click the button to choose a.m. and p.m. 
    5. Select the due date and due time and you're good to go! 

     

    due.gif

     

    To change a start date, start time, due date or due time:

    1.  In the assignment view, click on the box with "Start Date" at the top. Choose the start date and time you want, then click the blue "Save" button.
    2. To change the due date or due time, click on the box with "Due Date" at the top and follow the same steps. That's it!

    You might also be interested in our article on how to assign videos

  • How do I share assignment links with my students?
    To share your assignment via a link, follow the instructions below:
     
    1. While in the "My Classes" view, click on the class you want to send an assignment link to.
    2. Click on the assignment you want to share.
    3. Click on "Share assignment" in the menu on the right-hand side.
    4. From here, you can copy the link and paste it into your LMS or wherever your students will see it!
     

    ezgif.com-gif-maker.gif

     
    Note: Assignment links are class-specific, meaning if you've assigned a video to multiple classes, each class will have a unique assignment link which will only work for students in those classes.
     
  • How do I assign video lessons to multiple classes?

    In the "Assign" window, select the classes you want to assign the video to, click “Assign” and all the checked classes will be assigned the video.

    When you assign an Edpuzzle lesson to multiple classes, you'll have a different assignment URL for each class. If you share a link from the wrong classroom with a student, they may be added to that class instead of their own.

    To find the correct URL for each class you shared the video with: 

    1. Go to the "My Classes" tab and select a class.
    2. Click on your assignment, and select "Share assignment."
    3. This will give you the URL for that specific class's assignment.
    4. Do the same thing for each of your classes to find their unique links. 

    If you want to re-assign an already-assigned video to the same class, you'll need to copy the video, make the changes you'd like and then assign it again.

    You might also be interested in our article on what to do if you need to edit a video you've already assigned

Managing My Classes & Students

  • How do I invite new students to my class?

    Once you’ve created your class, you’re ready to invite your students! You can do this by sharing either your class code or a direct class link with them. If you use Google Classroom, you can also import your students directly from Google Classroom. 

    Using your class code

    Note: Scroll down to the "Importing new students from Google Classroom" of this article if you're using Google Classroom.

    Each class you create is associated with a unique class code that connects your students to the class. If a student doesn’t have an Edpuzzle account yet, they'll be prompted to create one in order to join the class. Here’s how to invite your students:

    1. Click the “My Classes” tab in the top right corner.

    arrow_to_my_content_tab_template_copy.png

    2. Select the class you'd like to invite your students to.

     sync_students03.png

    3. Click on the "Students" tab and then the blue “Invite students” button. 

    class_code03.png

    Note: If you can’t find your class code and you’re missing the blue “Invite students” button, you already connected your class to Google Classroom. 

    Importing new students from Google Classroom

    When you connect your Google Classroom to Edpuzzle, the roster is automatically imported.
     
    However, once a classroom has been connected to Google Classroom, the only way to add more students is to add the students to the Google Classroom course and then import them to Edpuzzle.
     
    Here's how you can import your Google Classroom roster to Edpuzzle:
     

    1. Check your Google Classroom to make sure the student is on the roster for the same Google Classroom connected class to Edpuzzle. If not, you'll need to add them to the Google Classroom before proceeding.

    2. In Edpuzzle, click the "My Classes" tab at the top right.

    arrow_to_my_content_tab_template_copy.png

    3. Select the class you've connected to Google Classroom.

    sync_students03.png

    4. Click the "Students tab" and on the right-hand side, you'll see the "Import students" button. Click it, and you're ready to go! 

    Any new students who joined the Google Classroom course after it was originally imported will be enrolled in the Edpuzzle classroom. The student will have to log in to Edpuzzle with their Google Classroom account and be on the Google Classroom roster as well.
     

    Young students 

    If your students are too young to manage Edpuzzle by themselves or don't have email addresses, here are some options:

    1. Engage the parents. Assign videos to watch at home and let parents manage the students’ accounts. We've seen a significant impact on student learning and behavior in class when teachers use this technique. Parents are also more aligned with the teacher, and students understand the lessons better.
    2. Easy usernames. Edpuzzle students can create accounts with a username and password – they don't need an email to sign up. With students who might struggle to memorize these, we recommend using simple login information, like something fun, memorable, and secure for your students!
    3. Watch the video together. Having five minutes to watch a lesson and answer questions together is a great way to use Edpuzzle. With this technique, there's no need to create accounts and the students can stop and answer questions in teams or individually.
  • How do I remove a student from a class?

    If you need to delete a student from your Edpuzzle class, you'll need to follow these steps:

    1. Click the “My Classes” tab in the top right corner.    
    2. Select the class with the student you'd like to delete.
    3. Select the “Students” tab.
    4. Find the student account you want to remove and click the ellipsis button (...) to the right of their name.
    5. Click the “Remove from class” option from the drop-down menu.
    6. Confirm your removal(s) and you’re done! 

    If you need to remove multiple students at once, check the boxes to the left of the students' names and select "Remove from class" from the bar at the bottom.

    Removing students is helpful if they've created an extra account by mistake. However, doing so will delete that student's data from that class so be careful when deleting students!

    You might also be interested in our article on how to edit a student's name or change their password.

  • How do I change a student's password or name?

    To reset a student's password or edit a student's name on Edpuzzle, follow these steps:

    Reset password

           1. Click the “My Classes” tab in the top right corner.

        arrow_to_my_content_tab_template_copy.png

             2. Select the class the student is in.

           sync_students03.png     

             3. Select the “Students” tab.

    arrow_to_students_.png

              4. Find the student account you want to edit and click the ellipsis button (...) to the right of their name.

              5. From the drop-down menu, select “Reset Password.”

    reset_student_password.png

              6. A pop-up window will appear, allowing you to enter their new password. Save the changes and you’re all set! 

    Change a student's name

           1. Click the “My Classes” tab in the top right corner.

        arrow_to_my_content_tab_template_copy.png

             2. Select the class the student is in.

           sync_students03.png     

             3. Select the “Students” tab.

    arrow_to_students_.png

              4. Find the student account you want to edit and click the ellipsis button (...) to the right of their name.

              5. From the drop-down menu, select “Edit Name."

    edit_studentname_as_teacher.png

     

            6. A pop-up window will appear, allowing you to make changes to their name. Save the changes and you’re all set!

    To learn more, check out our article on how to remove a student completely 

  • Can I embed an assignment into an LMS, blog or website?

    With Edpuzzle, you can easily embed your video assignments on your website or LMS!

    How to use Edpuzzle with your favorite LMS

    If you use Canvas, Schoology, Moodle, Blackboard, Powerschool or Blackbaud, you can enjoy all the benefits of Edpuzzle from within your LMS!

    With the Edpuzzle integration, you can share your video lessons with your LMS classes, and your students will be able to complete them right in your LMS. They don't even need to create an Edpuzzle account! 

    Check out these articles to guide you through the set-up process:

    If you have any questions, don't hesitate to reach out to us at support@edpuzzle.com for help! 

    Embed edpuzzles on your blog or website

    You can embed edpuzzles into virtually every website or blog. Your students can watch the video from one place, and you'll collect the progress report and responses in Edpuzzle. 

    To find the embed code, you just need to follow these steps:

    1. Go to the "My Classes" tab and select the class you shared the assignment with.
    2. Click on the specific assignment you want to embed.
    3. On the right, you'll see the first option "Share assignment." Clicking on it will open a pop-up that gives you the URL and the embed code.
      Share_Assignment.png
    4. Click the blue "Copy code" button.
      Embed_Code_for_Assignment.png

    You can paste the embed code into the majority of blogs and personal website platforms (i.e. Blogger, Google Sites, etc.). It will also work for virtually any LMS on the market (i.e. Haiku or Edmodo).

    If you're a WordPress user, you can share the assignment with a link which will redirect your students to Edpuzzle (the embed feature isn't currently supported). 

    If you need help embedding your lesson into your LMS, please let us know by contacting us at support@edpuzzle.com 

  • How do I move a student to another class?

    If you’d like to move a student to a different class, you’ll need to remove them from their current class and invite them to the new one. However, this will delete the student's progress from their original class.

    Follow these steps: 

    1. Click the “My Classes” tab in the top right corner.
    2. Select the class of the student you'd like to move.
    3. Select “Students.”
    4. Remove the student from the class.
      Remove_from_class.jpg
    5. Go to the new class. Click the blue “Invite students” button on the right side of the page. 
      Invite_Students.png
    6. Give the new class code or link to the student you want to add to that class.

    This can be done to multiple student accounts at once by checking more than one name and sending the class code to as many students as you need to. Once the students have joined the new class, you’ve successfully transferred them from one class to another!

  • How can I delete, lock or edit my classroom?

    After you've created your class, you'll have several options to manage it. This article will show you how to delete or lock your class and edit your class name. 

    Delete a class

    If you’d like to delete a class when you’re starting a new semester or when you no longer need it, you can follow the steps below. However, once you delete a class, the class data will be lost. 

    1. Click the “My Classes” tab in the top right corner.
    2. Select the class you would like to delete.
    3. Click the “Class options” button on the right side of your class, and a drop-down menu will appear. 
    4. Click the “Delete class” option.
    5. Confirm that you want to delete the class and you’re good to go!

     

    Delete_Class.png

     

    Lock a class

    For better security of your class, you can lock it to prevent other students from joining it, even if they have the class code. This will lock access so that no new students can add themselves and retake assignments. Here’s how:

    1. Click the “My Classes” tab in the top right corner.
    2. Select the class you would like to lock.
    3. Select the “Students” tab.
    4. Click the “Lock classroom” button on the right side of the page. 

     

    Lock_Classroom.png

     

    Edit a class name

    Once you’ve created your class, you can still edit the class name. Follow these instructions: 

    1. Click the “My Classes” tab in the top right corner.
    2. Select the class you would like to edit.
    3. Click the “Class options” button on the right side of the class, and a drop-down menu will appear. 
    4. Click the “Edit class name” button.
    5. Type in the new name for your class.

     

    Edit_Class_Name.png 

See all 9 articles

Managing My Students' Progress

  • How do I export grades to my LMS?

    With Edpuzzle, importing the grades from an assignment is a breeze. In fact, it's virtually automatic!

    Below you'll find more detailed information about exporting grades for your specific LMS.

    Google Classroom

    Grades are exported automatically for your students when they complete an assignment and you grade all of their answers. You can also manually export grades at any time by following these steps:

    1. From the home screen, go to "My Classes."
    2. Select the class from the menu on the left that you'd like to export grades for.
    3. Select the assignment from the list of assignments.
    4. From the menu on the right, click on "Export grades to LMS" and you're done!

    Keep in mind that when you export your Edpuzzle grades to Google Classroom, they'll appear in one of two ways:

    1. "Returned." This means that the assignment on Edpuzzle was completed by the student and graded by the teacher, including open-ended questions. This grade will be visible to the student on Google Classroom. Note that grades will be exported automatically once a student has completed an assignment and all the questions have been graded.
       
    2. "Draft." This means that the assignment on Edpuzzle either was NOT completed by the student or that the teacher still has questions to grade. This grade will NOT be visible to the student on Google Classroom.

    To change the grade from "Draft" to "Returned" so the student can see it, you can simply type in the grade in Google Classroom and change the status manually to "Returned."

    Note: When you export Edpuzzle grades, don't worry if they appear as "Not turned in" on Google Classroom. This is simply because students didn't have to manually turn in the assignment on Google Classroom since you exported their grades for them from Edpuzzle.

    Canvas, Schoology and Moodle

    Grades are exported automatically for all the assignments you create directly from your LMS. Just click on the course and go to the gradebook. Here are the steps to view your gradebook for each LMS:

    • On Canvas and Moodle, click on the "Grades" tab.
    • On Schoology, click on "Gradebook."

    Once in the gradebook, a dash or a white space means that the student hasn't completed the assignment yet. Open-ended answers will count as a "0" until you correct them.

     

    Grades on Edpuzzle range from 0-100. On your LMS, however, you can configure how many points you want to award each assignment, and the gradebook will automatically make the conversion.

    You can also manually change your students' grades in the gradebook, but those changes won't be visible on Edpuzzle.

    To reset the progress for one of your students, follow these steps:

    1. Go to the assignment in your LMS.
    2. In the Edpuzzle window, find the student, click on the "..." button next to the student's name and click "Reset progress."
    3. Now, to make this change show up in your LMS gradebook, go back to the assignment view on Edpuzzle and click "Export grades to LMS." This will manually sync the grades to reflect the changes.

     

    If you need any additional help exporting grades to your LMS, don't hesitate to contact us at support@edpuzzle.com

  • How do I reset an assignment for a student?

    Resetting an assignment for an individual student is useful if you want them to try again or to review the material. 

    Here's how to reset an assignment:

    1. Click on the "My Classes" tab.
    2. Select the class where the assignment is located.
    3. Click on the assignment.My_Classes_-_click_video.jpg
    4. Reset the assignment for an individual student by clicking the "..." next to their name.Reset_Assignment.png
    5. Then click "Reset answers."Reset_Answers.jpg

    To learn more, check out our article on how to reset an assignment for the entire class. 

  • How do I reset an assignment for an entire class?

    Resetting an entire assignment for the whole class is useful if you're reviewing material at the end of the year to prepare for a test.

    Here's how to reset an assignment:

    1. Click on the "My Classes" tab.
    2. Select the class where the assignment is located.
    3. Click on the assignment.My_Classes_-_click_video.jpg
    4. Reset the assignment for the whole class by choosing "Reset all answers" (one of the options from the menu on the right). Reset_All_answers.png

    Alternatively, you can take a look at our article on how to reset an assignment for an individual student.

  • How does Gradebook work?

    Just like everything at Edpuzzle, we try to keep our Gradebook simple, powerful and useful. We'll explain the following sections in greater detail:

    1. Progress calculation
    2. Total score
    3. Total time spent
    4. Turned in "Late"
    5. Individual student report
    6. Range of dates
    7. Download progress

    Progress calculation 

    If you assigned video lessons with questions, you'll want to see the grade that each student got in each video, which is exactly what Edpuzzle shows.

    If an assignment still has open-ended questions pending to be graded, you'll see "..." Once you grade those questions, the Gradebook will automatically update that information.

    Under each grade, you'll see a thin line showing the percentage of the video watched by that student. This will also give you more information about the level of completion for the assignment.

    Total score 

    At the beginning of each student's row, you'll see the "Total score." This is an average of all the grades earned by that student for the displayed period of time.

    It's important to note that if a video doesn't have questions, it won't be included in the "Total score" calculation.

    If you're using Edpuzzle as a formative or summative assessment tool, this information is priceless!

    Total time spent 

    Next to the "Total score" you'll see the "Total time spent." This information shows how much time each student spent watching the videos.

    This information can help you analyze how much effort your student made. If a student is rewatching the lesson to get a better grade, the total time spent will be higher. We strongly recommend encouraging your students to rewatch certain parts of the video before responding to a question.

    Turned in "Late"

    If the video lesson has a due date and the student completed the video "Late," you'll see a red clock icon next to that grade. That grade will still count as part of the total score.

    Individual student report

    If you click on any student's name, you'll get an individual report. You'll see the total score, the total time spent and their progress for each assignment. This report is ideal if you want to have a one-on-one meeting with your students.

    Range of dates

    By default, you'll see the video lesson assignments from the past 30 days. If you want to change the date range, click on the "Last 30 days" button and enter the dates of your choice.

    Download progress

    If you want to download any information from the Gradebook to use in your school reports, simply click "Export Gradebook." You'll get a CSV file that you can open using Excel, Google Sheets, or even upload to your online School Gradebook.

  • How do I delete an assignment?

    You can delete an assignment, but remember that doing so will also delete any student data recorded about that assignment.

    If you're sure you want to delete an assignment, follow these steps:

    1. Click on the “My Classes” tab.
    2. Find the class with the assignment you want to delete.
    3. Click on the assignment you want to delete.
    4. Click “Delete assignment” from the menu on the right underneath “Prevent Skipping.”

    Delete_Assignment.png 

    Note: This will only remove the assignment. The video will still be available in the “My Content” tab. 

  • How can I organize my assignments?

    Your assignments will be automatically organized by due date, in ascending order.

    Reorganizing assignments

    To reorganize assignments, you can change their due dates. Selecting a date range in the pop-up calendar will set a start date and an end date. 

    Assignments due the soonest will appear at the top of the list. Changing the due dates will change this order.

    You might also be interested in our article about assigning a start/due date.

    No due date

    When you assign videos to your class without setting a due date, they’ll be placed under the “No Due Date” tab within that class. You can always go back and edit the due dates of these assignments!

    Due assignments

    You’ll notice three sections under the “Due Assignments” tab:

    1. Assignments with start dates of today or before will be placed under the “In progress” tab.
    2. Assignments with future start dates will be under “Upcoming assignments.” You can add or remove these date ranges to move an assignment from one section to another.
    3. Assignments under the "Graded and completed" section are just that. See this section to review past assignments. 
See all 11 articles

Managing My Content

  • Can I upload my own videos?

    Absolutely! To upload your own videos, go to the "My Content" page and follow these steps:

    1. Click on the blue "Add Content" button. 
    2. Select "Upload a video" from the drop-down menu.Upload_Video.png
    3. From here you can either drag the video file into the box with the dotted line or choose a video file from your computer by clicking "Choose a file…" Choose_video.png
    4. Once you've selected your file it will automatically start uploading and appear in "My Content" under the "Content" tab.

    Edpuzzle supports many video formats including AVI, MOV and MP4. All uploaded files must be under 1 GB in size.

    Note: Content you upload must not infringe on the Digital Millennium Copyright Act. Edpuzzle reserves the right to identify and terminate users who violate this law per our Terms of Service.

  • How do I share my videos with other teachers?

    There are two ways to share your Edpuzzle videos with your colleagues.

    Sharing through the school channel
    As long as you and your colleagues belong to the same school channel, you can quickly and easily share content!

    Here's how to get to your school channel:

          1. Click on the "Content" tab in the top right corner.

    pointing_to_Content_tab.jpg

          2. On the left, you'll see your content channels. Below the "Curriculum" channel is your school channel. Click your school name to enter the school channel.

    arrow_to_school_channel.jpg

          3. Once you're in the school channel, you can search for videos your colleagues have created or copied by subject. To find a specific teacher, click on the blue text with "# teachers in [school name]."

    schoolchannel.4.jpg

          4. From here you can search for your colleague's content by clicking on their name or sort by subject to quickly find each other's content!

    schoolchannel.5.jpg

    Note: If you share a video link using this method, no grades will be collected since this method is meant for sharing with colleagues.

    If you can't find your colleague and have checked to make sure you're in the same school, then either you or your colleague may not have verified your accounts. To learn more, check out our article about email verification

    Sharing a video link with a colleague
    You can also use a link to share video content with your colleagues. From this link, teachers can review, copy or even copy and edit the video for their own students.

    Here are instructions on how to share a public link to your video:

          1. Click on the "Content" tab in the top right corner.

    pointing_to_Content_tab.jpg

          2. Here you'll see all the videos in your "My Content" channel. Click on the checkbox to select the video you wish to share.

    pointing_to_checkbox.jpg

          3. In the bottom menu, click on "Assign." 

    ASSIGN_bottom_bar.jpg

          4. Click on "Public links" in the top right of the pop-up and then click "Copy link."

                                         public_link_to_copy_linkk.jpg

    Note: Progress and grades are not recorded through the video link as it's meant for sharing content with other colleagues. You might also be interested in our article on how to find the assignment link for your students 

  • How do I delete video lessons?

    To delete video lessons from "My Content:"

    1. Click the "Content" tab at the top of the screen.
    2. Go to the "My Content" section in the menu on the left.
    3. Check the box or boxes for the video(s) you'd like to delete, and select "Delete" from the bottom menu.
    4. This will open a new pop-up where you’ll be asked if you really want to delete the selected video(s).
    5. Click the blue "Yes, delete" button to delete the video(s) or the white "Cancel" button to keep them.

    How_to_Delete.png 

    Note: When you delete a video, all the student data associated with it (grades and progress) will also be deleted for privacy reasons. Once a video or videos have been deleted, they can't be recovered!

  • How can I get more storage space?

    If you've used your maximum amount of storage space and would like more room, we'd love to show you how! Your storage maximum is flexible, meaning you can permanently increase the original 20 video limit through referrals or by upgrading to a Pro plan.

    Check out the two options below for how to increase your storage limit: 

    1. Refer your colleagues to Edpuzzle! Are you enjoying Edpuzzle? Share the love! For every referral that creates and verifies an Edpuzzle account, both of you will receive space for three more videos or student projects! Log into Edpuzzle and then click here to invite them. 
    2. Talk to your school about going Pro! There are probably more teachers than you think using Edpuzzle at your school. When your school gets a Pro license, your admins gain access to curated curriculum for PD and student certifications, your school gets dedicated support, training and coaching, and all the teachers receive unlimited storage space! Share our pricing page with your admin or department head so that they can check out our low-cost licensing options and apply to become Pro.

    If you're not able to share Edpuzzle or get your school to subscribe to Pro, you can always delete content you're not using to free up some space. If that's not an option either, you might consider getting an individual Pro Teacher license to enjoy unlimited storage space.

    Promo codes

    Occasionally, Edpuzzle may create unique promotional codes for events or special circumstances. You’ll be able to enter a promo code if you’re registered at a non-Pro school. 

    To use your promo code:

    1. Click on your profile menu (the icon in the upper-right corner while logged in).
    2. Click on your name.
    3. Select the “Plan” tab.
    4. Scroll down to find the promo code box.
    5. Enter your code and click the blue "Apply" button. 

    With an Edpuzzle Pro account, you'll have unlimited video lesson storage. If your school is ready, you can request pricing for our Edpuzzle Pro plans. Our Pro School team will reach out to you and be happy to help you along the way!

  • How do I create folders for my videos?

    Your content section may get a bit crowded, but it’s easy to organize your lessons or remove content to make room for more. Below we have some helpful tips on how to keep your content organized and easy-to-navigate.

    Folders

    To create a folder, click the "Content" tab in the top menu and then click the blue "Add Content" button. Select the "New folder" option. Enter the title of the folder you’re creating and a short description. 

    New_Folder.png

     

    Moving lessons into a folder

    In the "My Content" section you can move multiple videos into a folder at once. Simply click the checkbox on each video you want to move and click the blue "Move to folder" tab at the bottom of the page. A pop-up window will allow you to select an existing folder or create a new one. Once you've selected a folder, click "Move." Your videos are now beautifully organized.

    Move_to_Folder.png
     

  • How can I sort my videos?

    Now that you’ve found some great content, you might want to start organizing! If you haven't learned yet, you can also check out our article on how to create folders to keep your content organized. 

    You can also sort the videos in "My Content" by:

    1. Name of the video (sorted alphabetically)
    2. Date of creation (with the most recent videos on top)
    3. Duration of the video (with the shortest videos on top)

    Sort_By_in_My_Content.png 

    You can choose any of these options from the drop-down menu on the right side under the "Add Content" button. Choosing a sort option will organize both your folders and videos by that method.

See all 7 articles

Account Settings

  • How do I delete my account?

    First of all, we're really going to miss you! We hope you'll be back soon some day. 

    To delete your account:

        1. Click the circular profile icon in the upper right-hand corner.

        2. Click on your name.

        3. Click the "Account" tab.

        4. Scroll down to the bottom of the page and click "Delete account."

        5. Read and check all the boxes, then click the "Delete account" button. 

    Note: When you delete your account, due to our privacy policy, all of your classes, assignments and student progress data will be permanently deleted. We won't be able to recover any of this data after it's deleted.

  • I forgot my password.

    If you're a teacher and you’ve forgotten your password, click on "Forgot your password?" under the "Log in" button.

    Enter your Edpuzzle email and we'll send you instructions to reset your password.

    1. If you can't find the reset email in your inbox, make sure to check your spam folder.
    2. If you still can’t find it, it’s possible that you didn't give the same email address that you used to sign up for Edpuzzle or that the email address you used is unable to receive messages from outside your network.
    3. If you can't remember which email you used to sign up, check your email history to see which account received Edpuzzle emails in the past. 
  • How do I update my personal information or preferences?

    You can change your name, email, school, connected accounts, password and preferences on Edpuzzle by following the instructions below: 

    Accessing your profile page

    You can access your profile page by either going directly to www.edpuzzle.com/profile or by navigating there from your teacher account:

        1. From anywhere on the site, click on your circular profile icon found in the top right-hand corner of the screen.

        2. Click on your name.

    Changing your name

         1. From the profile page, type in your new name in the "Account" tab under "My information."

         2. Click "Save." 

    Changing your email

         1. On your profile page, click on the "Account" tab.

         2. Under "My account," type in your new email.

         3. Click "Save changes."

         4.  Verify your email.

    Changing your password

         1. On your profile page, click "Account."

         2. Under "My account," click "Change password."

         3. Type in your current password followed by your and new password.

         4. Click "Change password."

         5. Click "Save changes."

    Connecting to a new Google account

        1. From the profile page, click "Account."

        2. Under "Connected accounts," click "Disconnect."

        3. Connect a new account.

    Changing contact preferences

    You can subscribe to or remove yourself from our email list by changing your contact preferences. You can change your preferences anytime by following these steps: 

         1. From the profile page, click on "Settings."

         2. Under "Contact preferences," select your email preferences.

         3. Click "Save changes."

    If you have any questions about your data privacy, you can also email us at privacy@edpuzzzle.com

  • How can I change my school?

    If you’ve signed up for the wrong school or you’ve moved to another school, you can easily change your school settings in your profile. There you will be able to change your:

    • School
    • Email address
    • Subject

    Your classes, assignments, and student data will be removed once you've switched schools, to protect student privacy. Your content will be saved, so no need to worry about losing videos! 

    If you know you’ll be moving schools, please change your school in Edpuzzle as soon as possible! If your old school disables your email address and you’re not able to log in, we won't be able to recover your account.

    To change your school:

    1. Click the circular profile icon in the upper right-hand corner.
    2. Click on your name to access your profile.
    3. Click the "School" tab.
    4. Click the "Change school" button found next to your current school name.
    5. A pop-up menu will appear – read and check each point listed, then click the "I AGREE" button.
    6. Select your new school and subject, and click on the "Join school" button. 

    You can only switch schools once every six months. Once you’ve changed schools, you'll see a message with the date when you'll be able to change schools again.

    If you lost access to your Edpuzzle account because you were signing in with Google and your Google email is no longer valid, let us know and we'll help you get back into your account so that you can keep all of your awesome video lessons!

    Lastly, if you have already created a new account with your new email address, but you want to switch the email address of your original account and use that instead, you'll have to log into the new account and delete it first. You can delete an account by navigating to the bottom of the "Settings" page. (Make sure you don't delete an account if you have videos in it that you want to keep!)

    Note: Changing your school will delete all of your classes and assignments, but not your content. This is done to protect student privacy. You can read more about our privacy policy if you're curious.

  • How do I log out?

    To log out of Edpuzzle, you should click on your profile icon in the top right corner, then click “Log out.” 

    Alternatively, you can go to www.edpuzzle.com/logout. Hope to see you again soon!

LMS Integrations

  • How do I connect my Google Classroom to Edpuzzle?

    You can connect your Edpuzzle account to your Google account and Google Classroom in two ways:

    Connecting your Google account when signing up

    1. From the homepage, click the "Sign up" button while logged into your Google account.
    2. Select "Sign up as a teacher" or "Sign up as a student" accordingly.
    3. Click the "Sign up with Google" button and select your Google account when prompted.
    4. Now your new account is automatically connected to Google! You'll be able to use the "Log in with Google" button for added privacy and security.

    Connecting your Google account from settings

    1. Log in to your Edpuzzle account with your email and password.
    2. Click the circle icon in the upper right corner and click on your name in the drop-down menu.
    3. Click on the "Account" tab and scroll down to the section labeled "Connected accounts."
    4. Click "Connect" and select the same Gmail address you use for your Google Classroom.

     With Google and Google Classroom integration, you can:

    Note: Your account email and your Google Connected email can be different! 

  • How do I connect Edpuzzle to Canvas?

    Take advantage of Edpuzzle’s seamless integration with Canvas to keep all of your video lessons and grades in the same place!

    Set up the integration yourself by following the steps in this article, or forward it to your IT admin or tech support person to install the integration for your whole school or district!

    To integrate Edpuzzle with Canvas, you need to follow these steps:

    1. Log in to Canvas and go to “Courses” and select a class.
    2. Click on “Settings.”
    3. Click on the “Apps” tab.
    4. Search for the Edpuzzle app in the App Center.
    5. Click on the blue “+ Add App” button. This will open a pop-up window.
    6. Enter the fields for “Consumer Key” and “Shared Secret” and click the blue “Submit” button.
    7. Now Edpuzzle will appear in your list of external apps!

    If this doesn’t work, just ask your IT admin to follow these exact same steps from their Admin panel in Canvas. You may not have permission as a teacher to add external apps.

    If you need help finding your Consumer Key and Shared Secret, follow these steps:

    1. To find your consumer key and shared secret, log into Edpuzzle.
    2. Click on your circular profile icon in the upper right-hand corner, select your name from the dropdown menu to go to your profile, then click on the “School” tab.
    3. In the LMS dropdown menu at the bottom of the page, select Canvas.
    4. If you don’t already see the consumer key, enter your Canvas domain and click the “Generate” button.

    Once Edpuzzle has been added to Canvas, all you need to do is select the course of your choice and then click on “Edpuzzle” in the side menu. You’ll be prompted to log in or sign up, and away you go – your Edpuzzle class is all set up!

    To assign an Edpuzzle video lesson on Canvas:

    1. Go to “Courses” and choose the course you’d like to assign an edpuzzle for.  
    2. Click on “Assignments.”
    3. Click the blue “+ Assignment” button.
    4. In the “Submission Type” drop-down menu, select “External Tool.”
    5. Click the “Find” button, which will open the “Configure External Tool” pop-up. Select Edpuzzle.
    6. This will open another pop-up window showing your “My Content” on Edpuzzle.
    7. Select your video lesson.
    8. Click the blue “Assign” button, which will return you to the “Configure External Tool” pop-up. Click the blue “Select” button.
    9. Then you can set your due date and click the blue “Save” button to save the assignment, or the “Save & Publish” button to send it to your students.
    10. Now your video lesson will appear in your list of assignments on Canvas!

    Note: Your students will start to appear as they click on the assignment link.

    Best of all, once students complete the lessons their grades will automatically sync with Canvas – couldn’t be easier!

  • How do I connect Edpuzzle to Schoology?

    In this article, we’ll walk you through how to set up the Edpuzzle app on Schoology. You’ll be able to assign Edpuzzle video lessons and your students can watch and complete them right from Schoology.

    Set up the integration yourself by following the steps in this article, or forward it to your IT admin or tech support person to install the integration for your whole school or district!

    Once you’ve installed the Edpuzzle app from the Schoology app center, you’ll need two pieces of information: the consumer key and the shared secret. Here are the steps you need to follow:

    1. To find your consumer key and shared secret, log into Edpuzzle.
    2. Click on your circular profile icon in the upper right-hand corner, select your name from the dropdown menu to go to your profile, then click on the “School” tab.
    3. In the LMS dropdown menu at the bottom of the page, select Schoology.
    4. If you don’t already see the consumer key and the shared secret, click the “Generate” button.
    5. Go back to Schoology, where you'll have 2 options:
      1. If you installed Edpuzzle at the course level, open up your course and click on “Course Options,” then select “External Tool Providers.” Click on the Edpuzzle external tool. A pop-up window will open allowing you to enter the consumer key and the shared secret, then click “Submit.”
      2. If you installed Edpuzzle at the organization level, go to your "Organization Apps" and click on "Configure" next to the Edpuzzle app. A pop-up window will open allowing you to enter the consumer key and the shared secret, then click “Submit.”

    Please note you may not have permission as a teacher to add external apps.

    Once Edpuzzle has been added to Schoology, all you need to do is select the course of your choice and then click on “Edpuzzle” in the side menu. You’ll be prompted to log in or sign up, and away you go – your Edpuzzle class is all set up!

    To assign an Edpuzzle video lesson on Schoology:

    1. Go to “Courses” and choose the course you’d like to assign an edpuzzle for.  
    2. Click on “Materials.”
    3. In the “Add Materials” drop-down menu, select “Edpuzzle.”
    4. This will open a pop-up window showing your “My Content” on Edpuzzle.
    5. Select your video lesson.
    6. Click the blue “Assign” button, which will return you to the “Materials” page.
    7. Click on the gear icon to the right of the assignment you've just created.
    8. Check the “Enable Grading” box in the pop-up window and click the blue “Save Changes” button. You can optionally set a due date at this point.
    9. Now your video lesson is ready for your students on Schoology!

    Note: Your students will start to appear as they click on the assignment link.

    Best of all, once students complete the lessons their grades will automatically sync with Schoology – couldn’t be easier!

    Any questions? Contact us at support@edpuzzle.com.

  • How do I connect Edpuzzle to Moodle?

    Keep all of your video lessons and grades in the same place with Edpuzzle’s seamless integration with Moodle.

    Set up the integration yourself by following the steps in this article, or forward it to your IT admin or tech support person to install the integration for your whole school or district!

    Follow these steps to integrate Edpuzzle with Moodle:

    1. Log in to Moodle and click on “Site administration” in the left sidebar menu.

    2. Click on the “Plugins” tab.

    3. Scroll down and select “Manage tools” (under “External tool”).

    4. Under “Add tool,” click on the hyperlink “configure a tool manually.”

    5. On the “External tool configuration” screen, fill in the fields for “Tool name” (Edpuzzle), “Tool URL” (https://lticonfig.edpuzzle.com/moodle/admin_config.xml), “Consumer key” and “Shared secret.” (The consumer key and shared secret can be found in the “School” tab in your profile on Edpuzzle.)

    6. For the “Tool configuration usage” field, select the third option: “Show in activity chooser and as a preconfigured tool.”

    7. For the “Default launch container” field, select the “Embed, without blocks” option.

    8. Click on the “Show more…” hyperlink in blue, then select the “Content-Item Message” checkbox below the “Default launch container” field.

    9. Under the “Privacy” tab, select “Always” for the fields “Share launcher’s name with tool” and “Accept grades from the tool.” Select the “Force SSL” checkbox. 

    10. Click on the blue “Save changes” button. 

    11. Now Edpuzzle will appear in your tools!


    YIyRuRBJDi.gif

    Once you’ve integrated Edpuzzle, you’ll need to follow these steps to assign an edpuzzle on Moodle:

    1. Select the class you’d like to assign an edpuzzle for from the left sidebar menu.

    2. Click on the “+ Add an activity or resource” hyperlink on the right in the section of your choice.
    3. From the pop-up window, select Edpuzzle and click the blue “Add” button.

    4. On the next screen, click on the gray “Select content” button.

    5. A pop-up window will open showing you your available edpuzzles. Select the edpuzzle of your choice and click the blue “Assign” button which will close the pop-up.

    6. The title of your edpuzzle should now appear in the “Activity name" field. 

    7. Now you can choose from the two blue buttons: select either “Save and return to course” or “Save and display.”

    8. Now your video lesson will appear for your class on Moodle and your grades will be automatically synced!


    moodle_assignment.gif

  • How do I connect Edpuzzle to Blackboard?

    Take advantage of Edpuzzle’s integration with Blackboard so your students can watch and complete their edpuzzles directly from your LMS, and grades will be synced automatically!

    Just ask your IT Admin to follow these steps to set it up for your whole school or district:

    1. Log in to Blackboard and go to the “Administrator Panel.”
    2. Click on “Register Provider Domain” under “LTI Tool Providers.”
    3. In the “Provider Domain” field, type in “edpuzzle.com.”
    4. In the “Default Configuration” field, select “Set globally.”
    5. Enter in the Tool Provider Key and the Tool Provider Secret provided to you by Edpuzzle. (Can also be found in the “School” tab of your profile on Edpuzzle.)
    6. Under “Institution Policies,” select “Send user data over any connection” and check all three checkboxes (“Role in Course,” “Name,” and “Email Address”) under “User Fields to Send.”
    7. Click the black “Submit” button.
    8. Under “TOOL/PROVIDER,” select the checkbox next to “edpuzzle.com.”
    9. From the drop-down menu, select “Manage Placements.”
    10. Click the “Create Placement” button.
    11. In the “Label” field, type in “Edpuzzle.”
    12. In the “Handle” field, type in “Edpuzzle.”
    13. In the “Type” field, select “Course content tool” and check the box next to “Allows grading.”
    14. In the “Tool Provider URL,” type in https://edpuzzle.com/lti/assignments/launch
    15. Double-check that the Tool Provider Key and the Tool Provider Secret are correct.
    16. Click the black “Submit” button to finish the set-up process.

    Note: Please make sure that you've enabled grading for LTI Tool providers by selecting to LTI Tool Providers > Manage Global Properties > Enable grading.

    blackboard_set_up.gif

    For teachers, when you want to assign your first edpuzzle from Blackboard, here are the steps to do it!

    1. Log in to Blackboard and select the class you want to assign an edpuzzle for.
    2. Click on the “Build Content” tab.
    3. Select “Edpuzzle” from the drop-down menu.
    4. In the “Name” field, type in a name for your assignment.
    5. Under “GRADING,” type in the maximum number of points in the “Points Possible” field (i.e. 100, 10, etc.).
    6. Decide if you want to set a due date, and then click the black “Submit” button.
    7. Now, you’ll see the name of your assignment – click on it. 
    8. This will open Edpuzzle in Blackboard where you’ll see all of your content. Click on the video lesson you want to assign.
    9. Click the blue “Assign” button, decide if you want to prevent skipping or turn on closed captions, and then click the blue “Assign” button to confirm.
    10. Now your edpuzzle will appear for your students right from within Blackboard!

    blackboard_assignment.gif

    Need help with any of this? Don’t hesitate to reach out to us at support@edpuzzle.com.

  • How do I connect Edpuzzle to PowerSchool?

    When you integrate Edpuzzle with PowerSchool, teachers will be able to assign video lessons for students to complete, all right from within PowerSchool!

    You’ll need to ask your IT Admin to set up the integration for your whole school or district by following these steps:

    1. Log in to PowerSchool and go to “Domain Control.”
    2. Click on the “Applications” tab.
    3. Select “LTI Tools” from the menu.
    4. Click on “+ Add LTI Tool.”
    5. Type in “Edpuzzle” for the configuration name.
    6. In the “Host” field, enter: https://edpuzzle.com/lti/assignments/launch
    7. Enter the Configuration Key and Shared Secret (find this in the “School” tab of your profile on Edpuzzle).
    8. Check the “Privacy” checkbox that says “Share names and email addresses with tool.”
    9. Click “Save.”
    10. If the tool is disabled, click on “Manage Tool” and select “Enable.”

    For teachers, when you want to create an Edpuzzle assignment on PowerSchool, follow these steps:

    1. Log in to PowerSchool and click on the class you want to assign an edpuzzle for.
    2. Choose “Activities” from the white menu bar and select “LTI & SCORM” from the drop-down menu.
    3. Click on the “+ Add Assignment” button, which will open a pop-up window.
    4. Click on “Edpuzzle.”
    5. Enter a title for your assignment, then click “Save & Configure.”
    6. Click on the edpuzzle you want to assign.
    7. When you’ve decided if you want to prevent skipping or turn on closed captions, click on the blue “Assign” button.
    8. In the bottom menu bar, click the “Publish” button.
    9. A new pop-up will open where you can choose the start date and due date for your assignment, allow late submissions, create a gradebook entry, choose the assignment’s location on your page and how you want to display the assignment (in a link or embedded in your LMS).
    10. Click “Finish.”

    Now your students can see and complete your Edpuzzle assignment right from within PowerSchool! Once your students have completed their assignment and you’ve corrected all their answers, you can enter the grades in the corresponding entry in your PowerSchool gradebook.

    Need help with something? Contact us at support@edpuzzle.com.

See all 7 articles

Tips and Tricks

  • How to flip your classroom with Edpuzzle

    The Edpuzzle flipped classroom basically consists of assigning your students video lessons to watch at home and using class time for more meaningful activities. Students learn the basic concepts of the lesson at home using Edpuzzle videos, which they can watch at their own pace. This gives the teacher more time in the classroom to work on other activities that will reinforce students' understanding of the topic. Edpuzzle makes the flipped classroom work. Keep reading to learn how!

    Math or science 

    Math and science are usually taught in two parts: theory and practice. Many teachers complain that the curriculum is so broad that they spend most of their time covering the theory and never have enough time to incorporate problem-solving or projects that allow them to apply their knowledge. Here are a few ways that videos can help:

    1. Assign videos about basic theory. We've created tons of videos covering basic theories in all subjects. You can find them in the "Curriculum" section. Assign one of these pre-prepared lessons to watch at home and use class time to clear up any doubts or push the students to learn key concepts in more depth. Students can watch as many times as they need to, so there's no need to use class time explaining the concept.
    2. Use videos to show how to solve problems. Assign a video explaining the basic process to solve a problem, giving your students the chance to practice before coming to class. You can then use class time for a more challenging version of the same problem.
    3. Engage your students with videos. Share documentaries, lab experiments or any other videos to surprise and engage your students. Collect the questions/reactions/opinions they may have while watching the video and use that data to drive your time in the classroom.
    4. Share class rules via video. Usually, teachers spend a lot of time explaining and repeating class rules (behavior, lab security). Record a video and embed questions to check for understanding. You can use the same video every year, saving you time.

    Languages

    Teaching a language is a huge challenge. Reading, writing, speaking and listening ... teaching them all in a limited amount of time is almost impossible. However, video lessons and the flipped classroom will make your life much easier. Here's how:

    1. Check for listening comprehension. Forget about CDs – you can use any video available on YouTube and embed questions to check for understanding. Include open-ended questions to work on writing skills or multiple-choice for vocabulary checks.
    2. Start a debate. Share an interesting topic using a video from YouTube. You can embed an open-ended question asking for their point of view and use those responses to start a debate in class.
    3. Use videos to simulate travel. You may not be able to physically take your students to a country where the language is spoken, but you can go there virtually with a video, allowing them to explore the culture and listen to native speakers.
    4. Share new grammar and vocabulary. There are thousands of videos that cover grammar rules or vocabulary. Use Edpuzzle to let the students learn these concepts at home and use the time in the classroom for practice.

    Social studies

    Social studies standards are constantly changing and are so broad that it's hard to cover all the necessary curriculum with a limited amount of time. It's also hard to be an expert in every area. Use Edpuzzle to:

    1. Bring in the experts. There are plenty of expert TED Talks available on a wide variety of social studies topics. You can assign these videos to watch at home and ask the students for their point of views or to summarize the content. Use class time to develop key ideas or answer any questions.
    2. Bring books to life. Use videos to enhance the content students read. Reinforce topics they've just learned or build on that topic using digital content. There are great resources already available online. You can embed a few questions to check for understanding, and use class time to discuss and share.
    3. Turn your slides into videos. There are many online tools that enable you to quickly record slide presentations and upload them to Edpuzzle. You can now assign your lecture as homework, and you can use the time saved in the classroom to answer questions or work on projects.
    4. Free tutor for your students. There are excellent video resources on Edpuzzle that are free to use. With one click, you can use the fantastic videos from Crash Course or Khan Academy to give your students an alternative way of learning the concepts covered in class or reinforce particular topics. With Edpuzzle, you can hold your students accountable and easily identify any questions or concerns.

    Special education

    Special education students need individual attention, but it can be hard to cover the curriculum and provide extra one-on-one time with the students. Here are some ways Edpuzzle can help: 

    1. Create learning stations. We recommend putting together two or three stations and rotating your students. For your video station, equip your students with headphones and have one or more videos ready. By using headphones and visual resources like videos, the students enhance their focus and retention of information. The other stations can have worksheets, hands-on projects, or involve one-on-one time with the teacher. That will give you extra time to provide individual attention to your students.
    2. Discuss behaviors. Many special education teachers spend a lot of time explaining real-world scenarios. It may be hard for your students to visualize that specific situation or the context. Using video lessons can provide a visual example of a particular social situation.

    Other 

    No matter what subject you teach, you can take advantage of Edpuzzle to harness the power of videos in your classes. You can also use Edpuzzle for:

    1. Substitute teachers. If you're sick or traveling and you want your students to continue learning even when you're not there, you can assign a few video lessons to complete while the substitute teacher is there. You can hold them accountable, read their responses, and continue without interruption when you get back.
    2. Creating an in-class flipped classroom. If some students don't have access to the internet at home or you want them to take advantage of the laptops/tablets available in the classroom, we strongly recommend this method. The in-class flipped classroom is a rotation station model where one of the stations is for viewing Edpuzzle video lessons. Every 15-20 minutes (2-3 videos) the students will move to the next station. You can set up different stations where the students learn the same concept using different approaches: peer-to-peer learning, writing/practice problems, teacher lecture, project-based learning or hands-on experiments.
    3. ASL. American Sign Language teachers love video lessons because it's a visual resource to learn how to sign. What's more, the fact that you can embed questions ensures that the student understands the context of the conversation or the meaning of a specific sign. You can even assign the video to watch at home and then monitor student progress and viewing history.
    4. Physical Education. Coaches and PE teachers love video lessons and have been using them for many years to review techniques and strategy, and motivate their students. With Edpuzzle, you can finally hold these athletes and students accountable. You can use a video that explains the basic rules of a sport that you want to practice with your students, or you can assign a specific offensive play that you want to cover during practice. The possibilities are endless!
    5. Professional Development. Teachers are also students, but when it's time to do professional development, you're probably tired or thinking about the million other things you have to work on. You can flip PD by assigning videos to watch at home and use class time to respond to questions and allow teachers time to plan how they'd like to implement new concepts in their classroom. You can supervise the work and brainstorm with them.
    6. Music. Videos are an excellent audio resource. Many music teachers use Edpuzzle to cover instruments or musicals. Depending on your students' level, you can assign videos to practice at home and use the class time to practice as a team.

    Tips

    In a flipped classroom, it's important to understand two things that we'll explain more in depth:

    1. Students love YouTube, but learning from a video is a skill they need to develop.
    2. Change requires patience.

    Teach students how to learn from a video lesson 

    We strongly recommend explaining your objective in flipping the classroom to your students, their parents, other teachers and your principal. If they understand the final goal, it will be easier to get them on board.

    During the first classes, you can assign videos to watch in the classroom. You can either watch as a group or have students watch individually. Identify and celebrate desirable learning behaviors before the video, like pausing the video, rewatching certain parts of the video to improve understanding, how to sit properly in front of the laptop and how to take notes.

    Then, once the students have practiced a few times with the video and understand the behavior expected of them, we strongly recommend assigning one or two videos per week to watch at home. Measure the number of assignments completed and get feedback from the students on the length of the video, the difficulty of the questions and the content of the lesson.

    After one or two units you won't want to go back to the traditional way of teaching!

    Change takes time

    Many teachers think that they have to flip all their lessons. That's simply not true. We recommend flipping one or two units your first year and working in a few more in the second.

     Having someone else in your department or school that wants to flip their class is also very helpful. Sharing content and best practices make the whole process much easier.

     Students might be reluctant at the beginning - they have to pay attention to the video and respond to questions, and it's no longer an easy passive experience for them. However, in the long run, students will start to see the change in their understanding and grades. Don't give up – you will see results!

  • How can I hold my students accountable?

    Edpuzzle has several features that empower teachers to hold their students accountable and make sure that they watch their assignments and understand the content.

    Allow / Prevent Skipping 

    Edpuzzle’s "Prevent Skipping" feature is a great tool to make sure your students watch the whole video you've assigned them.

    To use this feature, check the “Prevent Skipping” slider as you assign the video. Now, when your student needs to finish watching a video later, they can go back to where they last left off but no further.

    Student Dashboard

    You can also check the progress of each student on the videos you assigned them. To do this, open the student progress dashboard by:

              1. Clicking on "My Classes."

              2. Selecting the class you want to track.

              3. Clicking on the video assignment you want to track.  

    The student dashboard has two sections: "Students" and "Questions." In the "Students" section, you have an overview of how much every student has watched of the video, when they were last seen and when they turned in the assignment. Clicking on a student will provide individual data. If you have multiple-choice questions in your video, you'll also have a questions overview, where you can see how many students answered correctly. Click on a question to see the percentage of students who got the right or wrong answer.  

    Automatic Video Pause

    When your students start playing the video on Edpuzzle and switch tabs in their browser, the video will automatically pause until they go back to the Edpuzzle tab. This way, students must watch the video in order to complete the assignment and are not able to do other activities in their browser while the video is running.

  • How can I add my co-teacher from Google Classroom?
    Do you share a class with another teacher in Google Classroom? If so, now you can use Edpuzzle’s Google Classroom integration to share an Edpuzzle class with your co-teacher.
     
    Follow these steps to set up your shared Edpuzzle class:
    1. Add your co-teacher to your Google Classroom. If you need help, check out Google's article on how to add one or more teachers
    2. Log in to Edpuzzle and click on the "My Classes" tab in the top right-hand corner.
    3. Connect a Google Classroom class to Edpuzzle by clicking the "Import from Google Classroom" button at the bottom left and selecting the Google Classroom you share with your co-teacher. (If you already have a Google Classroom class on Edpuzzle, go to step 4.)
    4. Have your co-teacher sign into their Google Classroom-integrated Edpuzzle account and import the same course into their account.
    Now each of you will be able to assign lessons to your shared students, view and grade their answers, and add or remove students from the class as co-teachers!
    For more information, check out our article on how to connect your account to Google.
  • What are the Edpuzzle Coach and certification programs?

    Edpuzzle is so easy to use that you can learn how to use Edpuzzle, through Edpuzzle. It's Edpuzzle inception!

    We've created several classes for teachers, or Certifications, explaining how to use Edpuzzle. Certifications are broken down into several modules, each which contains a playlist of video lessons designed to help you learn how to use the platform. There are three Certifications available that vary depending on your level of familiarity with Edpuzzle.

    1. Level 1: If you've never used Edpuzzle or you don't remember exactly how to use it, this certification is for you. We cover the basics of the platform: how to create a video lesson, how to create a class and invite your students, and how to find and use the data collected in Edpuzzle. This Certification course is a great way to train new teachers on Edpuzzle.
    2. Level 2: If you've used Edpuzzle a few times or you want to see what secret features you can use in Edpuzzle, this certification is for you. We cover features for teachers wanting a little more, such as: how to organize content, how to collaborate, advanced features when you embed questions and how to have students create their own video lessons.
    3. Coach: The Coach Certification is ideal for teachers that want to help other teachers go from zero to hero. We cover everything from Level 1 and Level 2 so that you know every single detail about the platform, then dive into more detail on using and sharing Edpuzzle.

    Why should you do it?

    1. It's 100% self-paced, so you can watch the videos at home, while you're cooking dinner, on the bus or even at lunch. You can complete one module each week, or all of them at once. You decide when to complete the certification.
    2. You'll get a LinkedIn certificate with the amount of time invested watching the lessons. Teachers usually use this official PDF to confirm PD hours.
    3. You'll also get an awesome badge! You can use them to enhance your CV or email signature.
    4. You'll become part of a community of teachers that love Edpuzzle as much as you do! We share best practices, ideas and opportunities.
  • Can I create a student account if I'm a teacher?

    Absolutely, you can have a teacher account and a student account! You can even use the same email or Google login you use for your teacher account to make your student account. Just follow these steps: 

    1. Log out of your teacher account on Edpuzzle.
    2. Click the blue “Sign up” button in the top right-hand corner of the webpage.
    3. Click “Sign up as a student.”
    4. Use your preferred sign-up method (Google or Edpuzzle) to create your student account.

    That’s it! Don’t forget to add a class code so you can see assigned videos – it’s a great way to see what your students see!

    Questions? Email support@edpuzzle.com.

  • How can I use Edpuzzle for PD, workshops, training and presentations?

    Edpuzzle is a great tool for creating and presenting PD to colleagues. If you're interested in using Edpuzzle for your PD, workshop, training or presentation, we have several resources available to help you make it great. 

    Online PD

    If you're looking for online resources for your PD requirement, Edpuzzle's here for you! We offer several online certification programs through which you can learn a variety of skills. Click here to check them out. Just be sure to ask your supervisor if they qualify for recertification hours – qualifications vary by state and district. 

    If you’re creating online PD for your colleagues, Edpuzzle is an easy and convenient platform for you to use.  Check out our article on creating your own certification course with Edpuzzle for step-by-step instructions! 

    Presentations

    Introducing Edpuzzle at your school or at a conference? Click here for resources that will help you get started – you can also fill out this form by clicking here to get some awesome Edpuzzle swag to pass out.

    Thanks a lot for the support! :) If we can help in any way, please feel free to reach out to support@edpuzzle.com.

See all 13 articles

Troubleshooting

  • LMS troubleshooting

    In this article, you'll find some basic troubleshooting to help you handle some of the most common issues when using Edpuzzle with an LMS.

     #1) I can't log in and I'm using Safari

    Safari has a feature called “Prevent cross-site tracking.” This feature prevents LMS' from being able to connect to Edpuzzle and can generate multiple errors such as not being able to sign in.

    If you're using Safari on Mac:

    1. Open Safari.
    2. From the top bar, click on "Safari" and then on "Preferences..."
    3. In the new window, go the "Privacy" tab.
    4. Uncheck the "Prevent cross-site tracking" option.
    5. Log out of your LMS and close Safari.
    6. Open Safari again and log in to your LMS.

    If you're using an iPhone or iPad:

    1. Go to the "Settings" app.
    2. Scroll down and look for Safari. Tap it.
    3. Look for the "Privacy & Security" section. 
    4. Toggle off the "Prevent cross-site tracking" option.

    #2) I can't log in and I'm not using Safari OR #1 didn't work

    Please make sure that you have cookies and pop-overs enabled by following the steps mentioned here: I can't log in / sign up. 

    #3) I can't connect Canvas with Edpuzzle: Canvas Invalid Domain 

    This issue occurs when the Canvas domain that has been registered to Edpuzzle doesn't match the actual domain on Canvas. 

    The Canvas domain is the URL address that refers to the accounts for a specific school. It sometimes looks like: "yourschoolname.instructure.com" but can take other forms in some configurations.

    Please contact support@edpuzzle.com with the following information:

    • Your consumer key.
    • The correct Canvas domain.

    To find your Canvas domain, please open your Canvas account and look at the browser’s address bar. That URL is the domain.

    To find the consumer key, follow these steps:

    1. In Edpuzzle, visit your Profile.
    2. Go to the "School" tab.
    3. Scroll down to the section "LMS LTI integration" and select Canvas from the LMS drop-down. 
    4. The consumer key will appear below the domain field.

     

    If the error you're experiencing isn't listed here or you need any further assistance, please get in touch with us at support@edpuzzle.com.

  • YouTube videos are blocked or restricted.

    If you or your students are having trouble accessing YouTube videos through Edpuzzle, take a look at this list of common issues and their solutions.

    Issue #1: Your school is using a filter

    If you get a white screen, sad face or a message that says “The connection was reset” when trying to watch a video, then your school needs to whitelist www.youtube.com for teachers and www.youtube-nocookie.com for students.

    Contact your IT admin, and share our article on how to whitelist YouTube at your school as well as our spec sheet with them.

    If this isn’t possible, you can assign the videos to watch at home, where your students will use their own internet connection.

    Finally, you can always record and upload your own videos in “My Content” > “Add Content” > “Upload a video.”

    Issue #2: Restricted mode

    If you get a message that says, “Video unavailable. This video is restricted. Try signing in with a Google Apps account,” you’ll need to check the following:

    1. Make sure you approved the video on YouTube while logged in with your teacher account.
    2. Log into YouTube with your teacher account and turn off restricted mode (at the bottom of your profile icon’s drop-down menu).
    3. Have your students log in to youtube.com using the email address associated with their school accounts. Double-check that they’re not logged in with their personal account at accounts.google.com, and make sure they’re logged in on their Chromebooks or Chrome browser with their school account.
    4. Share the Edpuzzle spec sheet with your IT admin to make sure there are no filter issues.

    Issue #3: Student still can’t see videos even after following the steps in issue #2

    Very rarely, some students aren’t able to view YouTube videos on Edpuzzle because of their channel configurations on YouTube. Your student will need to do the following:

    1. Visit https://www.youtube.com/account_advanced.
    2. Scroll to the bottom of the page and click the “DELETE CHANNEL” button. This should solve the issue!

    Issue #4: Other restrictions

    Occasionally, you may see a message that says, “This video contains content from [...]. It is restricted from playback on certain sites…” Unfortunately, this means that the video is restricted for third-party sites, so you won’t be able to view it on Edpuzzle.

    If you see the YouTube sad face and get a message that the content is unavailable, this could be because of copyright issues, geographic restrictions or because the uploader removed the video. It’s not possible to view the video in these cases.

    If YouTube isn't an option at your school:

    1. You can upload your videos directly to Edpuzzle. You can do this by going to "My Content" > "Add Content" > "Upload a video." Uploaded videos won't be blocked. Watch this video to learn more: https://www.youtube.com/watch?v=zTngcULHIKU&t.
    2. You can flip your class. This means that you assign the videos to watch at home and you get more time in the classroom.
  • Why are all my answers appearing as correct in my multiple-choice questions?

    When creating multiple-choice questions, we suggest double-checking that the correct and incorrect answers are properly tagged with a green check mark or red "X". You can do so by following these steps: 

    From the video edit page before assigning

    To double-check this, once you've created your multiple-choice question and written down the selection of answers, look through them one-by-one and see if the green check and red "X" match what you intended. 

    Editing after adding the question and assigning the video

    To update a multiple choice question after it's been assigned, you'll need to delete the assignment and reassign it after you make the edits. 

    Hopefully the answers and grading match up now!

    If you've tried the steps above and are still seeing the issue, please reach out to us at support@edpuzzle.com. 

  • I'm missing some of my Google Classroom students on Edpuzzle, or they're asking for a class code.

    If you're using Google Classroom, you don't need a class code. Our Google Classroom integration automatically imports your students so they can log in and access your assignments automatically.

    If your students are asking you for a class code, one of the following issues may be occurring: 

    1. Your student didn't log into Edpuzzle with the same email as their Google Classroom email.

    To fix this, tell the student to log into Edpuzzle with Google and select the email address associated with their Google Classroom account. Make sure they've logged out of their original account and are not automatically logging back into the wrong account.

    2. Your student created a new account by accident and used an email address different from their Google Classroom email.

    Similar to the above solution, tell the student to log into Edpuzzle using Google login and selecting the email address associated with their Google Classroom account. There's no need to delete the new account they created, as it will automatically be deactivated if not used. 

    3. The student wasn't in your Google Classroom roster when the class was imported.

    To update your student list to reflect your current classroom enrollment, click on the classroom where the student is located. Click the "Students" tab, and on the right, click on the "Import students" button. Once updated, the student should be able to access their assignments by signing in with the same email they use for Google Classroom.

    Note: Check that the student is logged into the same email they use for Google Classroom. If the student is not enrolled in Google Classroom, you will need to first add them there.

  • I can't import my Google Classroom classes to Edpuzzle.

    If you can't import your classes from Google Classroom, there could be a problem with Google’s permissions. 

    Usually, this occurs when your Google account's permissions for Edpuzzle have expired. The end result is that Edpuzzle isn't able to access the information from your Google Classroom account.

    We need you to contact your IT admin and request that they reset your Google Classroom permissions for Edpuzzle. Here are the steps to do so:

    From the Google Admin site, you should select the affected user's account > Security > Connected Applications > Remove Edpuzzle permissions. Once deleted, they can log back in. They'll be prompted to click the “allow” permission button to access Google Classroom and everything will re-sync perfectly.

  • I can't find my verification email.

    Verifying your email address is an important security measure that ensures that the student progress data stored in your account is safe and allows Edpuzzle to comply with local and international security policies.

    If you've requested a verification email but haven't received it, please try the following:

    1. Check the spam folder and quarantined folder for the email address you used to create your Edpuzzle account.
    2. Check your account settings to make sure you're using the correct email address: https://edpuzzle.com/profile
    3. If your school uses two emails, one for logins and one for messaging, make sure you're using an email that can receive messages.
    4. Wait 30 minutes to an hour – sometimes the email takes a little longer to get to you.

    If you've tried the steps above or your Edpuzzle account email is one that can't receive emails, you'll need to change your email to one that can. Check out our article on how to change your account email for more information. 

    Note: Changing your account email doesn't affect the integration with Google Classroom. 

See all 24 articles

Free vs Pro

  • What does Edpuzzle cost and how can I increase my storage space?

    Edpuzzle is 100% free for teachers and students. Our goal is to never charge a teacher for using Edpuzzle because, as former teachers, we don't think you should ever have to pay out of pocket for the resources you use in class! 

    With our free Basic Plan, you can store up to 20 videos in your account. Some of our teachers, however, have hundreds of videos stored in their accounts! Here's how you can do it, too:

    1. Refer your colleagues to Edpuzzle! Are you enjoying Edpuzzle? Share the love! For every teacher you refer who creates an Edpuzzle account and verifies their email address, both of you will receive space for three more lessons! You can invite them here: https://edpuzzle.com/profile?tab=plan
    2. Talk to your school about going Pro! There are probably more teachers than you think using Edpuzzle at your school. When your school gets a Pro license, your admins gain access to curated curriculum for PD and student certifications, your school gets dedicated support, training and coaching, and all the teachers receive unlimited storage space! Share this page with your supervisor so that they can check out our low-cost licensing options and sign up for Pro: https://edpuzzle.com/pricing?plan=premium

    If you're not able to share Edpuzzle or get your school to subscribe to Pro, you can always delete content you're not using to free up some space. If that's not an option either, you might consider getting an individual Pro Teacher license to enjoy unlimited storage space. 

  • How does storage space work?

    As a teacher, you have access to all of the features Edpuzzle offers. There is a limit in terms of storage space, however, and each teacher can store up to 20 videos in their account. 

    What counts towards your storage limit?

    Everything stored in "My Content." This includes:

    1. All of your lessons, whether you've uploaded them yourself or found them in any of the channels we offer.
    2. All the student projects you create.

    What doesn't count towards your storage limit?

    1. Folders: create as many folders as you need to organize your content.
    2. Assignments: assign a lesson to as many classes as you want, as many times as you like. Assignments don't count towards the limit.

    Can I increase my storage limit?

    Yes, and it's easy to do! Check out our article on how to increase your storage space for free.

    Can I delete lessons from "My Content?"

    Yes! Deleting a lesson from "My Content" will free up space for new content.

  • Why do I have unavailable content?

    When you reach your storage max, the extra videos you create will be grayed out and placed under the "All my unavailable content" section in "My Content."

    You won't be able to assign these videos to your students unless you increase your storage space or free up some space. As you remove old videos from your account, your unavailable videos will be added to your usable content, from oldest to newest.

    You can also check out our article on how to increase your storage space for free.

  • Where can I find my school's upgrade code?

    Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that for security reasons, we can't provide the code, and only your administrator can give it to you.

  • How can I refer other teachers?

    Thanks a lot for helping us spread the word – you're amazing!

    Every time you refer a colleague to Edpuzzle, both of you will receive space for three more lessons. The key is that your colleagues sign up via your unique referral URL. There are a few ways to share it:

    • Via email: Send email invites directly to your colleagues.
    • At a workshop or conference: Include your unique referral URL on the whiteboard and make sure to let your colleagues know that by registering through this link they'll get extra storage space!
    • Share your link on Facebook.
    • Share your link on Twitter. 

    You can find these options by going to https://edpuzzle.com/profile?tab=plan and clicking on "Invite a teacher."

  • What happens to my Pro teacher account if my school gets Pro School?

    If you have a Pro Teacher account and your school gets Pro School, all you have to do is add your school's pro code to your account and your Pro Teacher subscription will be canceled right away. This way, you'll keep enjoying the same unlimited access but at no cost to you.

    Where can I find my school's upgrade code?

    Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that, for security reasons, we can't provide the code, and only your administrator can supply it to you.

    Where do I enter my school's upgrade code?

    There are two ways to add your code and upgrade your account:

    1. Click on the icon located in the top right of the screen to open the drop-down menu. At the bottom of the menu, you'll see an option that says "Add upgrade code." Just click on it, add the code and you'll be all set!
    2. If the option of "Add upgrade code" doesn't show up in the drop-down menu, then click on your name to go to your profile, select the "School" tab and add the code in the "Upgrade code" box. 
See all 9 articles