Getting Started

  • Welcome to Edpuzzle!

    We're excited to have you here because it means you're ready to join a community of thousands of teachers who are engaging their students one video at a time.

    Edpuzzle is an easy-to-use platform where you can make any video your lesson. With just one click, you can find video lessons created by other teachers, including formative assessment! Another click and you can adapt that video by embedding your own questions or audio. With the final click, assign it to your students and get beautiful hassle-free analytics: see who watched the video, who didn't understand the lesson, and who did a good job. Students can re-watch the video as many times as they need at their own pace, while you can easily check their progress from your account. 

    But enough about us, we want to know more about you and your students! If you're not comfortable with technology, Edpuzzle is as easy as it gets, and our support team is here to help you every step of the way. If you're looking for something powerful, Edpuzzle is flexible enough so you can build amazing video lessons in minutes. We know your students will love it! It's visual, interactive, and it enables them to learn at their own speed.

    If you're as excited as we are, feel free to jump in and let us know what you think! Listening to teachers is the best way for us to improve Edpuzzle and create a platform you'll truly love.

    – The Edpuzzle Team

     

  • How Edpuzzle works

    With Edpuzzle, you can make any video your lesson in three easy steps:

      1. Find a video on YouTube, upload your own or re-use a video lesson created by another teacher.
      2. Then, edit the video to create your lesson. Record your voice to personalize it, and hold your students accountable by embedding questions in the video.
      3. Assign the video to your students and check their progress in real-time while they learn at their own pace. 

    That's it – powerfully simple!

    Are you just getting started with Edpuzzle? Take our free Level 1 beginner's course!

     

  • Obtaining parental consent (templates included)

    Students of all ages can use Edpuzzle. In some cases, however, depending on your state or regional laws, you might be required to first obtain parental consent. Find all the information you need to know in the following article*.

    What is parental consent?

    Privacy laws and/or regulations often require that parents (or legal guardians) consent to or are notified prior to their child's personally identifiable information (PII) being disclosed to a third party.

    In the field of edtech, this means that teachers and schools must have proven parental consent before students provide any personal information to third parties, like Edpuzzle.

    The fact that teachers cannot invite students to their Edpuzzle classrooms without expressly consenting to Edpuzzle’s Terms of Service and Privacy Policy and verifying their email address thereafter, combined with the impossibility of creating a student account without a unique class code or link, ensures that Edpuzzle does not collect any data it should not be allowed to collect.

    When is it necessary to obtain parental consent?

    As a general rule, parental consent may apply to different age ranges depending on state or regional law.

    In the United States, student privacy is primarily governed by two federal laws: the Federal Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA).

    • FERPA generally prohibits schools from disclosing personally identifiable information from a student's education records to a third party without written consent from the parent (or the student if over age 18). At the same time, however, FERPA allows for exceptions under which student PII may be shared without consent. One of these exceptions is the "school official exception," under which schools may share student PII with designated school officials with a legitimate educational interest. Third parties may be considered school officials if they are performing a service for which the school would otherwise use employees. Schools define who constitutes a school official with a legitimate educational interest in their annual notification of rights under FERPA.
    • COPPA protects children under the age of 13 who use commercial websites, online games, and mobile apps. While schools have an obligation to make sure the services their students use treat the data they collect responsibly, COPPA ultimately places the responsibility on the online service operator. At the same time, COPPA generally does not apply when a school has hired a website operator to collect information from students for educational purposes for use by the school. In those instances, the school (not an individual teacher) can provide consent on behalf of the students when required, as long as the data is used only for educational purposes.

    In the European Union and the United Kingdom, the General Data Protection Regulation (GDPR) states that the processing of a child's PII is only lawful when the child is at least 16 years old, although it allows for Member and Signatory States to lower the age provided that it is not below age 13. Currently, the age limits are the following:

    • Croatia, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, The Netherlands, Romania and Slovakia: minors under 16.
    • France, Czech Republic, Greece and Slovenia: minors under 15.
    • Austria, Bulgaria, Cyprus and Spain: minors under 14.
    • Belgium, Denmark, Estonia, Finland, Latvia, Poland, Portugal, Sweden and the UK: minors under 13.

    According to the GDPR, schools are considered data controllers and are responsible for ensuring that student data is processed accordingly. In other words, schools from the EU/EEA must obtain parental consent prior to disclosing PII to any third-party service provider from children under the age limit determined by each Member State’s law.

    In Canada, according to the Personal Information Protection and Electronic Documents Act (PIPEDA), consent is valid only if it is reasonable to expect that the student whose personal information is collected would understand the nature, purpose, and consequences of the collection, use, or disclosure to which they are consenting. The Office of the Privacy Commissioner of Canada (OPC) has taken the position that, in all but exceptional circumstances, this means anyone over the age of 13. In other words, disclosure of PII of children under age 13 must be previously authorized by the children's parents or legal guardian.

    Where do I get it from?

    Contacting your IT admin – or anyone at your school responsible for data protection – should be the very first step. If you are not part of a school or in the unlikely event that your school will not take care of parental consent, you should request it for EVERY student that you invite to Edpuzzle.

    By agreeing to Edpuzzle’s Terms of Service and Privacy Policy upon registering your teacher account, you acknowledge that you understand your obligations or the obligations of your educational institution to obtain parental consent, where appropriate.

    What if I don't need parental consent or am exempt from obtaining it?

    If you are not planning to use Edpuzzle with students in the above-mentioned age ranges, parental consent is not required in your case, or any legal exemption applies to the obtainment of parental consent, no further action is required.

    Parental consent permission slip templates

    For schools in the United States or the European Union/EEA, respectively, Edpuzzle provides a template to help schools obtain parental consent, where applicable (attached to this article: USA template and EU template). 

    Nevertheless, it’s up to schools to determine how best to use the template, to complete it with their own contact information and information about the services they enable, and to share it along with Edpuzzle’s Terms of Service and Privacy Policy.

    SCHOOLS IN DIFFERENT COUNTRIES AND COMMUNITIES HAVE DIFFERENT REGULATIONS AND APPROACHES, AND EDPUZZLE CANNOT ADVISE YOU ON COMPLIANCE WITH THE LAWS APPLICABLE TO YOUR SCHOOL. YOU SHOULD OBTAIN ANY PARENTAL CONSENT THAT MAY BE REQUIRED BY YOUR SCHOOL IN A MANNER THAT COMPLIES WITH THE LAWS OF YOUR JURISDICTION.

    Have questions about parental consent? Don’t hesitate to contact us at support@edpuzzle.com.

     

    *The information provided herein does not, and is not intended to, constitute legal advice. Instead, all information, content, and materials available in this article are for general informational purposes only, and may not constitute the most up-to-date legal or other information. Readers of this article should contact their attorney to obtain advice with respect to any particular legal matter.

  • Email verification

    Before you get started, we need to validate your email address. This helps us make sure you are who you say you are and keep your personal information safe. 

    If you're new to Edpuzzle

    When you sign up for Edpuzzle, we'll send you a verification email. To verify your email address:

      1. Check your email inbox.
      2. Open the Edpuzzle verification email.
      3. Click on the "Verify your email" button or the link provided.
      4. This will open a window confirming you've been verified.
      5. If you don't receive the email within five minutes, check your spam folder.

    If you've already signed up for Edpuzzle

      1. You'll see a blue banner at the top of your page prompting you to verify your email.
      2. Click the "Send link" button if you need us to send another verification email.
      3. Check your email inbox (make sure it's the same email you used for your Edpuzzle account email).
      4. Open the Edpuzzle verification email.
      5. Click on the "Verify your email" button or the link provided.
      6. A window will open confirming you've been verified.
      7. If you don't receive the verification email within five minutes, check your spam folder.

    What if I don't receive the verification email within five minutes of signing up or clicking on "Send link"? 

      1. First, check your spam folder. If you use Outlook, you should check your quarantined folder.
      2. If the email isn't there, go back to your Edpuzzle profile (edpuzzle.com/profile).
      3. Change the email address associated with your account to a different one where you can receive emails.
      4. Click on the blue "Send link" button. You should receive an email within five minutes.
      5. If you're still not receiving the email, your school may be filtering out these messages. You'll need to have your school's IT department allow our no-reply@edpuzzle.com email address in addition to any other potential filters which could prevent Edpuzzle from working properly. Please send this article on technical setup issues to your IT admin to fix this. 
      6. Once you've completed these steps, click on the "Verify your email" button in the blue banner at the top of the page.
      7. Open the email, click on the "Verify your email" button, and you'll be all set!

    Please note that if you update your email address, this will become your new login email for Edpuzzle.

    Here's some helpful information about why we ask you to verify your email address:

      1. To verify your identity
      2. To help you recover your account in case you lose access to it
      3. To contact customer support regarding changes to your account
      4. To make sure that you're the only one using your email address
  • Edpuzzle Accessibility: VPAT 2.4

    First of all, what is accessibility? What do we mean by that? 

    The term accessibility is generally used when referring to the design of products, devices, services or environments for people with disabilities. To put it simply, accessibility ensures that everyone, no matter their condition, can use a certain product or device or access a specific place or service.

    At Edpuzzle we strongly believe in the right to access information and communication technologies recognized by the UN Convention on the Rights of Persons with Disabilities. We work hard to make our service accessible to everyone and, more specifically, to ensure our users can perceive, understand, navigate, and interact with our service and contribute to it.

    In this sense, Edpuzzle's obligation to accessibility is guided by the leading global accessibility standards. Attached to this article you’ll find Edpuzzle's Voluntary Product Accessibility Template (VPAT), a document that evaluates how accessible the Edpuzzle service is according to U.S. Section 508, WCAG 2.0 (ISO/IEC 40500), and WCAG 2.1 on Levels A and AA.

    Questions or comments on Edpuzzle's VPAT or any other matter relating to the accessibility of our service are more than welcome. Feel free to contact us at support@edpuzzle.com for further information!

  • How to create an account

    If you want to start creating your own amazing video lessons using Edpuzzle, you'll need to create an account. If you haven't already, follow these easy steps:

      1. Click the blue "Sign up" button and then click on the "I'm a teacher" button.
      2. You'll have three options: you can use your Google account, Microsoft account, or provide your first and last names, email address, and create a password.
      3. To stay up-to-date, we recommend selecting the option to receive notifications about your account and improvements to Edpuzzle.
      4. Make sure to check your inbox (and spam folder) for the verification email. This will give you full access to all of Edpuzzle's features.

    Congrats! You just created your account!

    Here’s a quick video tutorial to walk you through the above steps:

    If you're just getting started with Edpuzzle, make sure to sign up for our free Level 1 beginner's course.

See all 7 articles

Creating Video Lessons

  • How do I search for videos?

    There are a number of ways to find a video for your next lesson on Edpuzzle. 

    My Content

    Select “My Content” from the left-hand menu to search through videos you've already stored in your account.

    To upload new content, click the blue “Add Content” button at the top of your screen. Then choose “Upload video” to upload a video file from your computer or Google Drive, or “Record video” to use the screen recording function provided by the Edpuzzle for Chrome extension.

    Edpuzzle Originals

    Edpuzzle has developed a collection of high-quality, professionally-made, ready-to-use video lessons, called Edpuzzle Originals, organized by subject and grade level. These videos are a huge time-saver and a great jumping-off point since you can always modify the embedded questions after you’ve copied a video to your Content.

    With new videos being developed all the time, you’ll be sure to find an engaging video lesson that meets your needs.

    To learn more about Edpuzzle Originals, check out this video.

    My Network

    This is where you can view and copy lessons that other teachers in your school or district have stored. 

    There are two ways to access this content:

    • If you’re looking for content saved by a specific colleague, select “My Network” from the left-hand menu and click on that teacher’s name from the list provided. If you’re part of a larger network of schools, first select that colleague’s school, and then you’ll find a list of teachers at that school to choose from.
    • If you just want to browse content created by all teachers in your school/district, or filter by subject and grade level, Select “Discover” from the left-hand menu and then choose the “My School”/”My Network” tab. 

    Discover

    Select “Discover” from the left-hand menu to search through all videos on Edpuzzle.
    The “Community” tab will show you video lessons that other teachers on Edpuzzle have created.

    Type your keywords into the search bar at the top of your page, and Edpuzzle will display the top results. Not finding what you're looking for? Feel free to get more specific with your search terms or use the “Subjects,” “Grade levels,” “Country,” and “Source” filters to customize your findings.

    Select the “YouTube” tab to browse videos only from YouTube, and use the channel filters at the top of the page to find content created by popular educational channels like Khan Academy, National Geographic, Crash Course, and more.

    Finding videos directly on YouTube

    You don’t have to exclusively search the channels on Edpuzzle to find your favorite YouTube videos to use as Edpuzzle lessons. Just copy the URL of the YouTube video you want and paste it into the Edpuzzle search bar to start editing.

    If you're browsing YouTube and come across a video you'd like to share with your students, you'll definitely want to install the Edpuzzle for Chrome extension so that you can quickly and easily import the video directly from YouTube to your Edpuzzle library.

    If you find a video you want to use with your students through any of these avenues, you can copy it to your Content and, if needed, edit it to make the video and/or questions more relevant to what you're teaching.

    Here’s a quick video tutorial to walk you through the above options:

  • I found a video – now what?

    Now that you’ve found a video, there are several things you can do: edit the video, watch the video or copy the video. 

    1. Edit the video
      Checking the box below the video and selecting "Edit" from the bottom menu will allow you to edit the video and customize it for your students. You can cut the video, add questions, add notes with audio, add voiceover or change the title.
      Editing the video automatically saves it to your content and takes you directly to the video editor.
    2. Watch the video
      Clicking the play button on the video will allow you to preview the video, so you can check and see if it would be appropriate for your students.
    3. Copy the video
      Check the box below the video then select "Copy" from the bottom menu to copy the video to your content. The video will be automatically saved to your content. This allows you to edit it at a later date and gives you the opportunity to continue searching for videos. 

    To learn more, check out our article about what type of questions you can add.

  • How do I cut a video?

    Found the perfect video but only need to use part of it? Then cut it with Edpuzzle! You can use the cut feature in the editing section to include only what you need.

    To cut a video, follow these steps:

      1. In the video editor, click on the "Cut" tab.
      2. Below your video, you’ll see a blue bar. Drag the white vertical line at either side of the bar to crop from the beginning or the end of your video.
      3. If you want to add another cut to your video (for example, if you want to cut a section from the middle), click the “Add cut” button. You can repeat this step as many times as you like!
      4. When you’re finished, the sections you’ve cut will appear in gray and the remaining video will appear in blue in the bar.
      5. To preview how your video will appear with the cuts, drag the black ball back to the beginning of your video.

    Now that you have your video lesson at the perfect length, check out this article to learn what types of questions you can add to engage your students.

  • How do I add questions to my video?

    If you'd like to embed a question in your video, select the video you want to use and click “Edit” to open the video editor.

      1. Click on the "Questions" tab above the video.
      2. In the timeline below the video, click on the spot where you’d like to add a question or note.
      3. Select “Multiple-choice question”, “Open-ended question” or “Note” from the options on the right.
      4. Add your question or note, and click the blue “Save” button.
      5. To add another question or note to the same point in the video, click on the “+” icon for the question type or note of your choice below the text “Add another note or question here”.

    After you've added your question(s), you can click the play button to confirm that they appear in the video at the right spot. If the timing is wrong, you can drag the question box along the timeline to the left or right until it's perfectly timed, or just click on the time box to the left of your question or note to enter the exact minute and second.

    If you want to learn more, check out our article on how to grade those questions once your students have watched the lesson.

  • What types of questions can I add?

    With Edpuzzle, you can customize your lessons for every class by creating your own questions and notes. You can add:

    1. Open-ended questions

    This is perfect if you want your students to give a more thoughtful response. These are not automatically graded since each student's answer will differ.

    2. Multiple-choice

    Here you can select which answers are correct and incorrect. Test your student's understanding with all kinds of question formats, like true/false, single answer, multiple answers and more. These are graded automatically.

    3. Notes

    This is your tool for telling your students anything you need them to know about the video. Add context, give instructions or add an interesting fact!

     

    If you'd like to take it one step further, check out our article on how to add rich text and embed images and other engaging media to your questions.

  • How do I create audio questions?

    Audio questions allow you to enhance or replace written questions embedded in your video lessons. 

    Here’s how to add audio to your questions while in the video editor:

      1. Click on the "Questions" tab above the video.
      2. In the timeline below the video, click on the spot where you’d like to add a question.
      3. Select “Multiple-choice question” or “Open-ended question” from the options on the right.
      4. To begin recording the audio for the question you’re asking or for an answer choice (for multiple-choice questions), click the microphone icon in the bottom left corner of the associated text box. 
      5. To stop recording, click the blinking red square.
      6. Play back the audio to make sure you’re happy with your recording. If you’d like to redo or remove it, click the trash can to the right of your audio to delete it.
      7. Click the blue “Save” button to finish adding or editing the question.

     

    You may also be interested in adding audio to your notes or allowing students to record audio responses.

See all 20 articles

Assigning Video Lessons

  • What is Live Mode?

    With Edpuzzle's Live Mode feature, you can project your video live in front of the whole class while students answer in real-time on their own devices!

    To start a live assignment, select a video from your content and assign it to a class. Then, from the assignment screen, click the “Live Mode" button towards the top of your page.

    To enter your live assignment, your students just need to log in to their Edpuzzle accounts and go to your class. This will automatically take them to your live assignment. When your students are ready, click the blue “Start!” button and the video will play on your projector screen. Keep in mind that students will not be able to join after you’ve clicked “Start!” so make sure all students are in before moving forward.

    The questions will appear on your students’ screens as well as on the projector screen. You’ll see how many students have answered the question so you can decide when to move on.

    When you click “Continue,” students will see any feedback you’ve included for the questions on their screen and the correct answer for multiple-choice questions. On the main screen, you can click “Show responses” to display the results in percentages for the whole class. Names won’t be shared so your students won’t be embarrassed if they get a question wrong. You decide when time’s up and when to move to the next question.

    To finish the assignment, click “Exit live” at the bottom of your screen.
    (You'll be automatically exited from Live Mode after 3 hours if you forget to click "Exit live.")

    If you’re unable to complete the assignment you can also exit Live Mode at any time. When you end a Live session before the video is complete, students can continue on their own later by accessing the assignment as they would normally. All student progress will be saved so they can pick up where you left off.


    Important Notes:

    • At the moment, Live Mode isn't compatible with the Android app. If your students are using smartphones or tablets, they should use a web browser rather than our mobile app.
    • Live Mode can be used with up to 100 students at once. If you are planning to use Live Mode with larger classes, we recommend breaking them into smaller groups for multiple sessions.

    Here’s a quick video to help you learn more about some of the ways you can use Live Mode with your classes: 

  • How do I assign a video lesson?

    You can either assign each video individually or assign multiple videos at once. Here's how:

      1. Click on your "My Content" library from the menu on the left-hand side of your page.
      2. Check the box(es) below the video(s) you wish to assign.
      3. Select "Assign" from the bottom menu.
      4. Choose the class(es) you want to assign the video to. By default, the video(s) will be assigned to all the students in your selected class(es), including any students who may join your class(es) in the future. 
          • If you only want to assign the video to certain students in a class, use the "Student" drop-down next to the class name to select those students. (Please note that this option isn't available for LMS-integrated classes.) 
      5. Click the "Next" button at the top of the page.
      6. Add a start date and due date (if necessary).
      7. Choose if you want to prevent skipping by toggling the switch for this option On or Off.
      8. Use the drop-down under "Attempts" to select the number of attempts you'd like to offer students to complete the assignment.
      9. If the video has closed captions added, you’ll have the option to enable or disable those captions using the On or Off toggle switch for this option.
          • Closed-captioning is available for any YouTube videos on Edpuzzle that have been originally captioned within YouTube, as well as for Edpuzzle Originals and most teacher-uploaded content.
      10. Choose if you want to allow students to speed up the video lesson(s) by toggling the switch for this option On or Off.
          • When enabled, students will be able to watch videos at 1.25, 1.5, 1.75, or 2 times the normal speed.
          • Students will always be able to watch videos at .5, .75, or 1 times the normal speed, regardless of your choice for this setting.
      11. Click the "Assign" button at the top of the page and you're done!

    Here’s a quick video tutorial to walk you through the above steps:

     

    If you use an integrated LMS, check out our articles on how to post assignments using Google Classroom, Canvas, Schoology, or another LMS.

  • How do I share assignment links with my students?

    To share your assignment via a link, follow the instructions below:

      1. Select a class from the My Classes menu on the left-hand side of your page.
      2. Click on the assignment you want to share.
      3. When viewing the assignment, click the "Share Assignment" button towards the top of the page.
        For Google Classroom- and Microsoft Teams-integrated classes, simply click the ellipsis (...) at the top of the page and choose "Share Assignment" from the drop-down menu. If you use another integrated LMS, this feature is not available.
      4. A pop-up with appear and provide you with the assignment link and embed code. 
      5. Copy the link or embed code to and paste it wherever your students will see it.

     

    Note: Assignment links are class-specific, meaning if you've assigned a video to multiple classes, each class will have a unique assignment link that will only work for students in those classes.

    If you are using an integrated LMS, find the article pertaining to your LMS to learn more about how creating and sharing assignments works.

    If you’re interested in embedding a video assignment into a blog or website you can learn more here.

  • How do I set a start date, due date, start time or due time?

    To set a start date and start time:

      1. Start the process to assign a video lesson.
      2. At the top of the assignment creation window, after selecting the class(es) you're assigning the video to, you'll see options for the "Start date" and "Due date".
      3. Click the "Start date" drop-down.
      4. Here you can select a start date from the calendar pop-up. The start date defaults to today.
      5. While in the same calendar pop-up, you'll see "Hour" and "Minute." Use the arrow keys to set the start time and click the button to choose a.m. or p.m. 
      6. Click the blue "Save" button to confirm your selection.

    To set a due date and due time:

      1. Start the process to assign a video lesson.
      2. At the top of the assignment creation window, after selecting the class(es) you're assigning the video to, you'll see options for the "Start date" and "Due date".
      3. Click the "Due date" drop-down.
      4. Here you can select a due date from the calendar pop-up. 
      5. While in the same calendar pop-up, you'll see "Hour" and "Minute." Use the arrow keys to set the due time and click the button to choose a.m. or p.m. 
      6. Click the blue "Save" button to confirm your selection.

    To change a start date, start time, due date, or due time:

      •  In the assignment view, click on the "Start Date" box toward the top of the page. Choose the start date and time you want, then click the blue "Save" button.
      •  In the assignment view, click on the "Due Date" box toward the top of the page. Choose the due date and time you want, then click the blue "Save" button.
  • How do I edit a video lesson I've already assigned?

    You can edit the name of a video lesson, edit the text in a question/note, or duplicate/delete the video. It is not possible to change the correct answer choice in a multiple-choice question. 

    To edit an assigned video, follow these steps:

      1. Go to My Classes.
      2. Click on the video you’d like to edit.
      3. Click on the Edit Assigned Video button below the title of the video. From here you can either edit the name of the video, edit the text of a question or note, or duplicate/delete the video.

    Edit Name

      1. Click on the Edit Name button.
      2. Click Change Name to save your changes.

    Edit questions or notes

      1. Click on the pencil icon in the bottom right-hand corner of the question or note you’d like to edit.
      2. Click Save to make your changes.
      3. A pop-up window will appear to confirm your saved changes. Note: These changes will be applied to all the classes this video is assigned to.

    Duplicate or Delete a video

      1. Click the ellipsis (...) button to the right of the Edit Name button.
      2. From here you can either choose to duplicate the video (to create a copy) or delete the video from your My Content page. Note: If you delete the video, student grades and progress related to this video will still be saved.
  • How are my assigned video lessons organized?

    You can find the video lessons you’ve assigned by choosing the class in question from the list under “My Classes” in your left-hand menu.

    Once there, you’ll see all assignments listed in order of due date. Oldest due dates are towards the top of the list and then assignments with no due date towards the bottom.

    To learn how to set a due date, check out this article.

    Assignments on this page fall into three categories:

    • In Progress
      Assignments will fall under this category if the start date has passed and the due date is in the future, or if you still have answers to grade (whether the due date has passed or not). Assignments with no due date will also appear under this category until all students have completed them. 
    • Upcoming Assignments
      Assignments will fall under this category if the start date is in the future.
    • Graded and Completed
      Assignments will fall under this category if the start and due dates have passed and you don’t have any pending answers to grade.

    To narrow down your view or your search for a particular assignment, use the filters towards the top of your page: All, Due Date, No Due Date, Pending to grade, and Completed. Click on one of these options to see only that type of assignment.

    If you’re wondering how assignments are ordered for your students, take a look at this article.

Managing My Classes & Students

  • How do I create a new class?

    There are two ways you can create a new Edpuzzle class: directly from the "My Classes" menu on the left-hand side of your page or during the assignment creation process. 

    Create a new class from “My Classes”

      1. Click the plus (+) sign next to "My Classes" on the left-hand side of your page.
      2. To create a classic or open Edpuzzle class, click "Create new class."
        (If you use Google Classroom, Microsoft Teams, or Clever, you can select your LMS from the pop-up window and import your classes. If you use another LMS, you'll need to create your classes from that LMS. To learn more about creating and importing classes from your chosen LMS, check out these articles.)
      3. Enter the class name and description (the description is optional), then select the class grade level and subject.
      4. Decide whether you want a classic or open class.
      5. After you've set all your preferences, click "Create class" to finish setup!

    Here’s a quick video tutorial to walk you through the above steps:

    Create a new class when assigning a video lesson

      1. After selecting the video from your "My Content" library, click "Assign" to open the assignment creation window.
      2. Click the “+ Add new class” button at the bottom of the window.
      3. Enter the class name and description (the description is optional) the select the class grade level and subject.
      4. Decide whether you want a classic or open class.
      5. After you've set all your preferences, click "Create class" to finish setup.
      6. You'll then be brought back to the assignment creation window to finish assigning the video lesson.

     

    If you'd like to learn more, check out our article on how to add students to your class.

  • How do I invite new students to my class?

    Once you’ve created your class, you’re ready to invite your students! You can do this by sharing either your class code or a direct class link with them.

    If you use Google Classroom, you can also import your students directly from Google Classroom, check out this article to learn more

    Using your class code
    Each class you create is associated with a unique class code that connects your students to the class. If a student doesn’t have an Edpuzzle account yet, they'll be prompted to create one in order to join the class. Here’s how to invite your students:

      1. Select the class from the My Classes menu on the left-hand side of your page.
      2. Click on the "Class members" tab and then the blue “Invite students” button. 

    Here’s a quick video tutorial to walk you through the above steps:

    Note: If you can’t find your class code and you’re missing the blue “Invite students” button, you may be using an LMS-integrated course, which operates a little differently. To learn more about students joining those classes, check out these articles.

    Open classes
    With open classes, your students can join a class and complete assignments without an Edpuzzle account! To invite students to the class, click on the "Invite students” button in the upper right-hand corner of the class page. You can either share the link or class code with your students. Students won’t be able to save their sessions, so if they leave your open class and then join again at a later time, they’ll be treated as a new student.

    In contrast with classic classes, open classes don’t have a “Class members” tab. This is because each assignment will generate its own list of students as they join your open class.

  • How do I remove a student from a class?

    If you need to remove a student from your Edpuzzle class, follow these steps:

      1. Choose the student’s class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Go to the “Class members” tab.
      3. Find the student’s name and click the ellipsis (...) to the right. 
      4. Select "Remove from class" in the drop-down menu.
      5. Confirm the deletion in the pop-up window that appears.

    If you need to remove multiple students at once, check the boxes to the left of the students' names and select "Remove from class" from the bar at the bottom that appears.

    Removing students is helpful if they've created an extra account by mistake. However, keep in mind that once a student has been removed from the class all of their associated progress and data for your class will also be deleted and can’t be recovered. So, be careful when deleting students!

     

    You might also be interested in our article on how to edit a student's name or change their password.

  • How to set up a shared class

    Setting up a shared class is a simple process: When both you and your co-teacher configure the Edpuzzle integration for the same class, you’ll become co-teachers!

    Sharing a class in Edpuzzle allows each teacher to:

      • Assign video lessons
      • View video lessons assigned by your co-teacher
      • View student progress/grades for assignments you’ve created as well as those created by your co-teacher
      • Grade student responses for assignments you’ve created as well as those created by your co-teacher

    This feature is available for classes integrated with most LMSs in Edpuzzle. The following LMS integrations have co-teacher capabilities:

    For information on configuring the integration for your LMS, click the appropriate link above.

     

    Note: Co-teachers are not available for classic or open Edpuzzle classes at this time.

  • Can I embed an assignment into an LMS, blog or website?

    With Edpuzzle, you can easily embed your video assignments on your website or LMS!

    How to use Edpuzzle with your LMS

    If you use Canvas, Schoology, Microsoft Teams, Moodle, Blackboard, PowerSchool, or Blackbaud, among others, you can enjoy all the benefits of Edpuzzle from within your LMS.

    With the Edpuzzle integration, you can share your video lessons with your LMS classes, and your students will be able to complete them right in your LMS, without needing to create an Edpuzzle account.

    Check out these articles to guide you through the set-up process:

    How to embed Edpuzzle assignments on your blog or website

    You can embed Edpuzzle assignments into nearly any website or blog. Your students can watch the video from one place, and you'll collect their progress and responses in Edpuzzle. 

    To find the embed code, follow these steps:

      1. Select a class from the My Classes menu on the left-hand side of your page.
      2. Click on the assignment you want to embed.
      3. When viewing the assignment, click the "Share Assignment" button towards the top of the page.
        For Google Classroom- and Microsoft Teams-integrated classes, simply click the ellipsis (...) at the top of the page and choose "Share Assignment" from the drop-down menu.
        If you use another integrated LMS, this feature is not available.
      4. A pop-up will appear and provide you with the assignment link and embed code. 
      5. Copy the embed code and paste it into your chosen website or blog.

    You can paste the embed code into the majority of blogs and personal website platforms. It will also work for virtually any LMS on the market (i.e. Haiku or Edmodo).

    If you're a WordPress user, you can share the assignment with a link, which will redirect your students to Edpuzzle. At this time the embed feature isn't supported for WordPress websites. 

     

    Note: Assignment links are class-specific, meaning if you've assigned a video to multiple classes, each class will have a unique assignment link that will only work for students in those classes.

    If you need help embedding your lesson into your LMS, let us know by contacting us at support@edpuzzle.com

  • How does an open class work?

    With open classes, your students can join a class and complete assignments without an Edpuzzle account. This makes using an open class a great option for younger students, one-off groups of learners, and more!

    To create an open class:

      1. Click the plus (+) sign next to "My Classes" on the left-hand side of your page.
      2. Click on “Create new class.” 
      3. Add a name for your class and a description (optional), then the class grade level, and subject. 
      4. Select “Open” under “Class type.”
        Note that once you choose your class type, you won't be able to change it.

    You can choose to allow your students to create their nicknames or have Edpuzzle automatically create them. To use randomly generated nicknames, check the box that says “Let Edpuzzle generate students’ nicknames.” This means that you’ll see progress and grades on assignments for anyone that completes them, but it will be anonymous.

    If you don’t check this box, students will be prompted to enter a nickname upon joining your class. If you want to make sure you can identify who is who, we recommend providing clear instructions to your students for entering their actual names.

    You can always change this setting later by clicking on the ellipsis (...) next to the class name at the top of your page and choosing “Edit class” from the drop-down menu. Then scroll down to check or uncheck the same box.

    To learn about assigning a video lesson to an open class, check out this article.

    To invite students to the class:

      1. Click on the "Invite students” button in the upper right-hand corner of the class page. 
      2. You can either share the class link or class code with your students to have them join. If using the link, students just need to follow the link to join. If using the code, students will visit edpuzzle.com, click “Open class” at the top of our homepage, and enter that code where prompted.

    Students won’t be able to save their sessions, so if they leave your open class and then join again at a later time, they’ll be treated as new students.

     

    Note: In contrast with classic classes, open classes don’t have a “Class Members” tab. This is because each assignment will generate its own list of students as they join your open class.

    Open classes don't include the Gradebook feature either, but you will be able to see the progress for each individual assignment!

    Here’s a quick video to walk you through the above steps and to help you learn more about using open classes:

See all 11 articles

Managing My Students' Progress

  • Can I allow multiple attempts?

    Yes! When creating an assignment, you’ll have the option to select how many attempts students have to complete that assignment for the best grade possible.

    Setting the number of attempts

      1. Begin the process of creating a new assignment.
      2. In the assignment creation window, under “Attempts,” use the drop-down menu to select the number of times students can do an assignment.
      3. When you’ve finished choosing all of the assignment settings, click the “Assign” button.

    You’ll see the number of attempts a student took to submit the assignment under “Attempts” in the assignment progress view.

    Keep in mind that we'll only save the responses from students' final attempts!

    Adding attempts

    If you’d like a student to have another attempt at an assignment after submitting it:

      1. Choose their class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Select the assignment in question.
      3. Click on the student’s name from the “Students” tab.
      4. Click the “Make student retry” button on the right, above the list of questions.

    What does this look like for students?

    When students finish an assignment with multiple-choice questions, they’ll have the option to go back and redo any questions they’ve answered incorrectly or revise any ungraded answers to open-ended questions. To do so, they’ll click the “Retry” button when prompted. If they don’t wish to use any additional attempts, they’ll click the “Submit” button to submit the assignment.

    Students can either rewatch the entire video or skip ahead to questions they’ve answered incorrectly to revise their answer choices.

    Students will not see an indication of which multiple-choice answer options are correct unless they are on their last attempt. If you have set only one attempt, that one attempt will count as their last.



    Note: This feature is not available for assignments with no embedded questions or only open-ended questions.

    If you’re interested in resetting a student’s progress so that they can redo an entire assignment, check out this article.

  • How do I add comments/personalized feedback for students?

    In Edpuzzle, you can comment on a student’s response to any question in order to provide the student with clarifying information, helpful tips, or encouragement. You can also use this feature to ask the student additional questions that they can respond to via their own comment. 

    To post your comment:

      1. Choose a class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Select an assignment.
      3. Select a student from the “Students” tab on the assignment.
      4. Scroll through the questions and submitted responses to find the one you wish to comment on.
      5. Below the student’s response to each question, you’ll see a text box that says, “Add comment” where you’ll type your comment. 
      6. To send your comment, click the paper airplane icon to the right.

    To edit or delete a comment:

      1. Locate the comment you want to edit or delete.
      2. Hover over the text and click the ellipsis (...) that appears to the right.
      3. From the drop-down menu, select the action you want to complete.
        • Choose “Edit comment” to edit the comment. Be sure to click the “Save” button to save your changes. 
        • Choose “Delete comment” to delete the comment. After selecting that option, a pop-up window will appear asking you to confirm your choice. Click “Cancel” if you decide not to delete the comment and click “Yes, delete” to delete the comment permanently.

    For students to view your comment:

      1. Go to the assignment again.
        • If you’re using classic Edpuzzle classes or Google Classroom-connected classes, students can log into their Edpuzzle account as usual, locate your class from the list of classes on the left-hand side of their page, and then select the assignment in question from the “Assignments” or “Completed” tab.
        • If you’re using classes integrated with an LMS (like Canvas, Schoology, etc.) students should access the assignment again from your LMS, as they would normally.
      2. Scroll down to view all questions and submitted responses.
      3. Your comment on a question will appear right below it with your name and a timestamp.
      4. Students can respond if necessary by clicking “Send your teacher a comment…”. Their comment will appear in the same location in your teacher account.


    If you’re interested in providing immediate feedback for all students, check out
    this article.

  • How does the Gradebook work?

    Just like everything at Edpuzzle, we try to keep our Gradebook simple, powerful and useful. We'll explain the following sections in greater detail:

      1. Progress calculation
      2. Total score
      3. Total time spent
      4. Turned in "Late"
      5. Individual student report
      6. Range of dates
      7. Download progress

    Progress calculation 

    If you assigned video lessons with questions, you'll want to see the grade that each student got in each video, which is exactly what Edpuzzle shows.

    If an assignment still has open-ended questions pending to be graded, you'll see "..." Once you grade those questions, the Gradebook will automatically update that information.

    Under each grade, you'll see a thin line showing the percentage of the video watched by that student. This will also give you more information about the level of completion for the assignment.

    Total score 

    At the beginning of each student's row, you'll see the "Total score". This is an average of all the grades earned by that student for the displayed period of time.

    It's important to note that if a video doesn't have questions, it won't be included in the "Total score" calculation.

    If you're using Edpuzzle as a formative or summative assessment tool, this information is priceless!

    Total time spent 

    Next to the "Total score" you'll see the "Total time spent". This information shows how much time each student spent watching the videos.

    This information can help you analyze how much effort your student made. If a student is rewatching the lesson to get a better grade, the total time spent will be higher. We strongly recommend encouraging your students to rewatch certain parts of the video before responding to a question.

    Turned in "Late"

    If the video lesson has a due date and the student completed the video "Late", you'll see a red clock icon next to that grade. That grade will still count as part of the total score.

    Individual student report

    If you click on any student's name, you'll get an individual report. You'll see the total score, the total time spent and their progress for each assignment. This report is ideal if you want to have a one-on-one meeting with a student.

    Range of dates

    By default, you'll see the video lesson assignments from the past 30 days. If you want to change the date range, click on the "Start Date" box and enter the dates of your choice.

    Download progress

    If you want to download any information from the Gradebook to use in your school reports, simply click "Export Gradebook." You'll get a CSV file that you can open using Excel, Google Sheets, or even upload to your online School Gradebook.

  • How do I view students' progress and grade questions?

    There are four different options for seeing students' progress and answers:

    1. Student progress across multiple assignments
    2. Track entire classroom progress for one assignment
    3. Track individual student progress for one assignment
    4. Grade questions

    Student progress across multiple assignments

    If you use Edpuzzle as a formative or summative assessment tool, you'll be happy to hear that Edpuzzle has a "Gradebook" feature. If you want to check students' progress across all assignments in one place, follow these steps:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Choose the “Gradebook” tab towards the top of the page. Automatically, you'll see the results from the video lessons assigned over the last 30 days.
      3. If you want to change the date range, click on the "Start Date" and "Due Date" boxes to enter the dates of your choice. There are also several preset ranges that you can choose from. Be sure to click the blue "Save" button to make sure your date selection is applied.

    If you want to download these grades in a CSV file, click the "Download Gradebook" button.

    Track the progress of an entire class for one assignment

    If you want a general view of all your students' grades and progress for a specific video, follow these steps:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. You'll see a quick summary of the progress and grades for students in that class.

    If you're exploring your students' progress with the Gradebook, you can click on the title of the assignment to see the progress report for that specific video. 

    Track an individual student's progress

    To see one student report for a specific assignment, follow these steps:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. Find and click on the student's name from the list under the “Students” tab.
      4. You'll see a full report of your student's progress and answers.


    Here’s a quick video tutorial to walk you through the above options for viewing student progress:

    Grade questions

    Here’s how to view student responses to the questions in an assignment:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. Under the video preview, click the "Questions" tab.
      4. You'll see a summary of the number of successful answers for each question.
      5. Select any question to see all the students' responses to that specific question. 

    To learn more about grading student  responses, check out this quick tutorial:

    To quickly find which questions still need to be graded:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. Towards the top of the page, you'll see a "Answers to grade" button (if you have ungraded responses). 
      4. Click this button to see a list of the open-ended questions for the video and the student's responses that still have to be graded. 
      5. Click "Show" at the bottom of the list to see the responses you've already corrected.
  • How do I reset an assignment for a student?

    Resetting an assignment for an individual student is useful if you want them to try again or to review the material. 

    To reset an assignment for a student:

      1. Select the class where the assignment is located from the list under “My Classes” on the left-hand side of your screen.
      2. Click on the assignment.
      3. Find the student’s name and click the ellipsis (...) to the right.
      4. Choose "Reset progress" from the drop-down menu.

    Keep in mind that when you reset a student’s progress this will delete their initial attempt at the assignment completely so that they can start fresh. Their original progress/grade cannot be recovered!

     

    You may also be interested in how to reset an assignment for the entire class.

  • How do I reset an assignment for an entire class?

    Resetting an entire assignment for the whole class can be helpful if you're reviewing material at the end of the year to prepare for a test.

    Here's how to do this:

      1. Select the class where the assignment is located from the list under “My Classes” on the left-hand side of your screen.
      2. Click on the assignment.
      3. Click the ellipsis (...) towards the top of the page.
      4. Select "Reset student progress" from the drop-down menu.
      5. This will open a pop-up window where you can click "Yes, reset" to confirm your choice.


    Alternatively, you can take a look at our article on how to reset an assignment for an individual student.

See all 13 articles

Managing My Content

  • How do I change the privacy settings for my videos?

    When a video is set to Public, this means that it will be visible and searchable by other Edpuzzle users. If you would like to make your video lesson available to others in your school, or across Edpuzzle, set it to Public.

    When a video is set to Private, this means that only you and your students will be able to view it: You at any time from your My Content area, and your students only when the video is assigned to them.

    If you're looking to share a specific video lesson with a colleague and you’re not seeing the "Share Preview" option when viewing the video, this means that it is set to Private. You will see "Private" listed in the menu at the top of the page. Click the word “Private” to toggle the setting to "Public" and the Share Preview option will become available so that you can retrieve a preview link or embed code.

    To start, all your videos will be Public. Here's how you can change your overall video privacy settings:

    1. Go to the Settings tab within your profile.
    2. Under the Privacy section, toggle between Public and Private to set your preference. Any new videos added to your content will default to that setting moving forward.

    Note: You will still be able to change the settings for individual videos using the steps mentioned above, no matter your overall privacy settings.

  • Can I upload my own videos?

    Absolutely! To upload your own videos to Edpuzzle:

      1. Click on the blue "Add Content" button at the top of your page.
      2. Select "Upload video" from the drop-down menu.
      3. From here you can either drag the video file into the box framed with a dotted line, click "Choose a file…” to upload a video file from your computer, or click “Google Drive” to upload a video file directly from your Google Drive.
      4. Once you've selected your file it will automatically start uploading and appear in your "My Content" library.

    Edpuzzle supports many video formats including AVI, MOV and MP4. All uploaded files must be under 1 GB in size.

     

    Note: Content you upload must not infringe on the Digital Millennium Copyright Act. Edpuzzle reserves the right to identify and terminate users who violate this law per our Terms of Service.

  • How do I use playlists?

    What is a playlist?

    An Edpuzzle playlist is a collection of video lessons that are grouped together to create one assignment. 

    Creating a playlist

      1. Click on the blue "+ Add Content" button at the top of your screen and select “Create playlist” from the drop-down menu that appears.
          • Alternatively, you can click on the “Create playlist” button towards the top of your screen when in your My Content library.
      2. Enter a name for your playlist in the “Playlist name” field.
      3. Click the “Next” button at the top of your page.
      4. Select the videos you want to add to the playlist by checking the box beneath each video thumbnail.
      5. Click the “Create playlist” button at the top of your page to confirm your selections.
      6. You can reorder the videos in the playlist by clicking the two lines to the left of the video and then dragging and dropping the video where desired.
      7. By default, the overall thumbnail for the playlist will be the thumbnail for the first video in the sequence. To change the playlist thumbnail to that of a different video in the playlist, click the ellipsis (...) to the right of the video thumbnail you’d like to use instead and select “Set as playlist thumbnail” from the drop-down that appears.

    After a playlist has been created, you can assign it just as you would any other video lesson.

    Using “Set order”

    When creating an assignment that uses a playlist, you can decide whether or not you’d like your students to watch the videos in order.

    When “Set order” is toggled “ON,” this means that students must watch the videos in this playlist in the order you’ve set. Students will not be able to advance to the next video in the sequence until they submit the video they’re currently viewing.

    When “Set order” is toggled “OFF,” this means that students can watch the videos in this playlist in any order, but they are required to complete one video before moving on to another.

    You can adjust the “Set order” setting for an assignment at any time by going to the assignment view and using the toggle switch on the right side of the screen.

    Playlist grading

    Grades for each video in an assigned playlist are combined and averaged to produce an overall grade for that playlist assignment (this is the grade you’ll see in your Gradebook). However, you can still drill down into the progress and grades for each video in the playlist by going to the “Videos” tab in the assignment view.

  • How do I share my videos with other teachers?

    There are two ways to share your Edpuzzle videos with your colleagues.

    Sharing through the school channel
    As long as you and your colleagues belong to the same school in Edpuzzle, you can quickly and easily share content!

    To do this:

      1. Click “Discover” from the menu on the left-hand side of your page.
      2. Click “My Network” towards the top of the page.
      3. Use the filters to find content created by colleagues.

    To find a specific colleague’s content, select "My Network" from the menu on the left-hand side of your page then choose a teacher to view all of their public lessons.

    If you can't find your colleague and have checked to make sure you're in the same school, then either you or your colleague may not have verified your account email. To learn more, check out our article on email verification

    Sharing a video link with a colleague
    You can also use a link to share video content with your colleagues. From this link, teachers can review or copy the video to their own My Content library.

    To find your video's preview link:

      1. Click on the content you want to share in your My Content library.
      2. Click the "Share preview" option in the menu at the top of the page.
        If you don't see this, it means that your video is set to private and you will see the word “Private” with a lock icon in that menu. Videos must be public in order to be shared and viewed by others. To change this setting, click “Private” to toggle the setting to “Public.”
      3. A pop-up with appear and provide you with a preview link and embed code. 
      4. Copy the link or embed code to share the video.
    1.  

    Note: Any progress and responses won't be recorded from those accessing the video using a preview link, as it's meant mainly for sharing content with colleagues, and not for assigning to students. If you'd like to assign a video lesson to your students and record their progress, check out this article.

  • How do I delete video lessons?

    To delete video lessons from "My Content":

      1. Select "My Content" in the menu on the left-hand side of your page.
      2. Check the box or boxes for the video(s) you'd like to delete and select "Delete" from the bottom menu that appears.
      3. This will open a new pop-up where you’ll be asked if you are sure you want to delete the selected video(s).
      4. Click the blue "Delete content" button to delete the video(s). If you decide you do not want to delete the video(s), click the white “Keep content” button.

    Note: When you delete a video, all the student data associated with it (grades and progress) will remain visible on the associated assignment(s) and in your Gradebook. 

    Once a video has been deleted, it can’t be recovered!

  • How can I get more storage space?

    If you've used your maximum amount of storage space and would like more room, we'd love to show you how! Your storage maximum is flexible, meaning you can permanently increase the original 20 video limit through referrals or by upgrading to a Pro plan.

    Check out the two options below for how to increase your storage limit: 

    1. Refer your colleagues to Edpuzzle! Are you enjoying Edpuzzle? Share the love! For every referral that creates and verifies an Edpuzzle account, both of you will receive space for three more videos or student projects! Log into Edpuzzle and then click here to invite them. 
    2. Talk to your school about going Pro! There are probably more teachers than you think using Edpuzzle at your school. When your school gets a Pro license, your admins gain access to curated curriculum for PD and student certifications, your school gets dedicated support, training and coaching, and all the teachers receive unlimited storage space! Share our pricing page with your admin or department head so that they can check out our low-cost licensing options and apply to become Pro.

    If you're not able to share Edpuzzle or get your school to subscribe to Pro, you might consider getting an individual Pro Teacher license to enjoy unlimited storage space.

    Promo codes

    Occasionally, Edpuzzle may create unique promotional codes for events or special circumstances. You’ll be able to enter a promo code if you’re registered at a non-Pro school. 

    To use your promo code:

      1. Click on your profile menu (the icon in the upper-right corner while logged in).
      2. Click on your name.
      3. Select the “Plan” tab.
      4. Scroll down to find the promo code box.
      5. Enter your code and click the blue "Apply" button. 

    With an Edpuzzle Pro account, you'll have unlimited video lesson storage. If your school is ready, you can request pricing for our Edpuzzle Pro plans. Our Pro School team will reach out to you and be happy to help you along the way!

See all 9 articles

Teacher Assist

  • How do I use Autograde for open-ended questions?

    With Edpuzzle’s Autograde feature, we’ll help grade open-ended questions to save you time and energy. 

    Here’s how to use Autograde:

      1. Head to the assignment you want to grade and click “X Answers to grade” at the top of the page to access any questions with open-ended responses waiting to be graded.
      2. Click “Autograde” beneath a question.
      3. Enter the ideal answer in the text box that appears.
      4. Click “Autograde” on the right.
      5. Student responses to that question will automatically be compared to the ideal answer and then graded as correct (100 points) or incorrect (0 points).
      6. If you need to make adjustments to the grades at any time, you can do so by using the X and checkmark or the number out of 100 to the right of each student’s response.

     

    Note: Short, succinct ideal answers work best for this feature. If a question requires a long response with a lot of nuances, you may prefer to grade answers manually.

    To learn more about viewing your students’ progress and grading, check out this article.

    Autograde is just one tool available in Edpuzzle's Teacher Assist suite of tools. To learn more about Teacher Assist, check out this video.

  • How do I use the Question Generator?

    With Edpuzzle’s Question Generator, we’ll use information pulled from a video to generate and embed questions automatically.

    Here’s how to use the Question Generator:

      1. Select the video you want to use and click “Edit” to open the video editor.
      2. Click on the "Questions" tab above the video.
      3. Click the “Generate Questions” button.
      4. Select the type of questions you’d like to add. You can choose multiple-choice, open-ended, or both. Once you’ve made your selection, questions will automatically be embedded in the video.
      5. You can review and edit the questions in the Video Events sidebar or by clicking on them from the video timeline.
        • To quickly delete any questions you don’t want, click the “Discard” button under the question in the Video Events sidebar.
      6. Assign your video lesson!

    This feature can only be used on videos that don’t already have embedded questions. To generate all new questions for a video, you can delete any existing questions, but keep in mind that once a question has been deleted, it cannot be recovered.

     

    Note: Not all videos will have the option to add auto-generated questions. If we don’t have enough information to provide high-quality results, the Question Generator may not be available.

    The Question Generator is just one tool available in Edpuzzle's Teacher Assist suite of tools. To learn more about Teacher Assist, check out this video.

Account Settings

  • How do I delete my account?

    First of all, we're really going to miss you! We hope you'll be back someday soon. 

    To delete your account:

      1. Click the circular profile icon in the upper right-hand corner.
      2. Select your name from the menu that appears.
      3. Scroll down to the bottom of the page and click the "Delete account" button.
      4. Read and check all the boxes in the pop-up window, then click the "Delete account" button to confirm the deletion.

    Note: When you delete your account, due to our Privacy Policy, all of your content, classes, assignments, and student grades will be permanently deleted. We won't be able to recover any of this data after it's deleted.

  • I forgot my password.

    If you're a teacher and you’ve forgotten your password, click on "Forgot your password?" under the password field.

    Enter your Edpuzzle email and we'll send you instructions to reset your password.

      1. If you can't find the reset email in your inbox, make sure to check your spam folder.
      2. If you still can’t find it, it’s possible that you didn't give the same email address that you used to sign up for Edpuzzle or that the email address you used is unable to receive messages from outside your network.
      3. If you can't remember which email you used to sign up, check your email history to see which account received Edpuzzle emails in the past. 
  • How do I update my personal information or preferences?

    You can change your name, email, password, school, and preferences on Edpuzzle all from your profile.

    Accessing your profile page

    You can access your profile page by either going directly to www.edpuzzle.com/profile or by clicking on the circular profile icon in the top-right corner of your screen, then select your name from the drop-down menu.

    Changing your name

      1. From your profile page, edit the "First Name" and/or "Last Name" fields at the top of your page.
      2. Click "Save changes."

    Changing your account email

      1. From your profile page, edit the "Email" field at the top of your page.
      2. Click "Save changes."
      3. Verify your new email.

    Make sure that if you have a connected Google account or Microsoft account, you update that linked account as well! This will ensure that you can continue to use Google Sign-In or Microsoft Sign-In if your email address changes.

    Changing your password

      1. From your profile page, click "Change password under the "Password" section.
      2. In the pop-up window, enter your current password followed by you new password.
      3. Click "Change password."

    Changing your school

      1. Head to your profile and then select the "School" tab towards the top of the page.
      2. Under the "My School" section, click "Change school."
      3. Read the agreement in the pop-up window and check each box indicating your understanding.
      4. Click "I agree."
      5. Enter your new school's name in the search field and select your school from the drop-down list. 
      6. Click "Continue"
      7. Select your grade level and subject, then click "Start teaching" to save your changes.

    If you can’t find your school by searching, create it by clicking “Add my school or organization" at the bottom of the pop-up window. From there, type in your school name and enter the city and state. Then click “Add school.”

    Changing your contact preferences

    You can subscribe to or unsubscribe from our email list at any time by changing your contact preferences. To do this:

      1. Head to your profile and then select the "Settings" tab towards the top of the page.
      2. Scroll down to the "Contact preferences" section.
      3. Check or uncheck the boxes to indicate the kinds of emails you'd like to receive from Edpuzzle. Your changes will be saved automatically!

    If you have any questions about your data privacy, please review our Privacy Policy or email us at privacy@edpuzzzle.com

  • How can I change my school?

    If you’ve signed up for the wrong school or you’ve moved to another school, you can easily change your school settings in your profile. There, you will be able to change your:

    • School
    • Email address
    • Subject

    Your classes, assignments, and student data will be removed once you've switched schools, to protect student privacy. Your content will be saved, so no need to worry about losing videos! 

    If you know you’ll be moving schools, please change your school in Edpuzzle as soon as possible! If your old school disables your email address and you’re not able to log in, we won't be able to recover your account.

    To change your school:

      1. Click the circular profile icon in the upper right-hand corner.
      2. Click on your name to access your profile.
      3. Click the "School" tab.
      4. Click the "Change school" button found next to your current school name.
      5. A pop-up menu will appear – read and check each point listed, then click the "I agree" button.
      6. Select your new school and subject, and click on the "Join school" button. 

    You can only switch schools once every six months. Once you’ve changed schools, you'll see a message with the date when you'll be able to change schools again.

    If you lost access to your Edpuzzle account because you were signing in with Google and your Google email is no longer valid, let us know at support@edpuzzle.com and we'll help you get back into your account so that you can keep all of your awesome video lessons!

    Lastly, if you have already created a new account with your new email address, but you want to switch the email address of your original account and use that instead, you'll have to log into the new account and delete it first. You can delete an account by navigating to the bottom of the "Settings" page. (Make sure you don't delete an account if you have videos in it that you want to keep!)

     

    Note: Changing your school will delete all of your classes and assignments, but not your content. This is done to protect student privacy. You can read more about our Privacy Policy if you're curious.

  • How do I log out?

    To log out of Edpuzzle, you should click on your profile icon in the top right corner, then click “Log out.” 

    Alternatively, you can go to www.edpuzzle.com/logout. Hope to see you again soon!

Google Classroom Integration

  • Connecting your Google account

    If your school uses Google Classroom or Google Workspace, connecting your Google account is a quick and easy process!

    You can connect your Edpuzzle account to your Google account and Google Classroom in two ways.

    Connecting your Google account when signing up:

      1. At the top of the Edpuzzle homepage, click "Sign up."
      2. Select "I’m a Teacher."
      3. Click the "Sign in with Google" button and select the appropriate Google account when prompted.
      4. Now your new account is automatically connected to Google! You'll be able to use the "Sign in with Google" button for added privacy and security.

    Connecting your Google account from your Settings:

      1. Log in to your Edpuzzle account with your email and password.
      2. Click the circular icon in the upper right-hand corner of your page and then on your name in the drop-down menu.
      3. Once on your Profile page, scroll down to the section labeled "Connected accounts."
      4. Click "Connect with Google" and select the appropriate Google account when prompted.
      5. Now your account is connected to Google! You'll be able to use the "Sign in with Google" button for added privacy and security and easily integrate with Google Classroom as well.

    Approving the use of Edpuzzle

    Those who use Google Workspace for Education and have students under the age of 18 will need to approve the use of Edpuzzle as a third-party app. If you or your students encounter an error message requesting administrator approval or indicating that access to Edpuzzle is blocked when trying to connect your Google account to your Edpuzzle account, when importing classes from Google Classroom, or when trying to log into Edpuzzle, check with your IT admin help!

    Here are two articles from Google on this feature and how to approve apps:

    If Edpuzzle has not been approved by your Google Workspace admin, you and your students may not be able to access your Edpuzzle accounts.

     

    Note: Your account email and your connected Google account email can be different! 

    To learn about integrating with Google Classroom, check out this article.

  • Integrating with Google Classroom

    There are two methods of integrating with Google Classroom. The first is operated mainly from Google Classroom, while the other is operated mainly from Edpuzzle.

    Integration Method 1 (Google Classroom Add-On)

    With this first integration method, your IT admin will install the Edpuzzle add-on for your school/district and you’ll create and manage your assignments directly from Google Classroom.

    To use the Edpuzzle Google Classroom add-on:

      1. For this integration method, you’ll need to make sure your admin has set up add-ons for your school/district. Not all schools/districts will have access to add-ons. If you’re not sure if your school does, check with your admin!
      2. Log into your Google Classroom account.
      3. The Edpuzzle add-on will appear as an option for any new assignment you create. To learn more about creating assignments using the add-on, check out this article.

    If you hadn’t already created an Edpuzzle account, you’ll be prompted to create one when you first attempt to use the Edpuzzle add-on. Follow the prompts to sign up on edpuzzle.com before returning to Google Classroom.

    How students interact with assignments using this integration method

    Using this integration method, students will be able to log into their Google Classroom accounts and complete their Edpuzzle video lessons right from there. No need for them to create a separate Edpuzzle account or leave Google Classroom!

    To make sure the Edpuzzle assignments register as “Turned In,” have your students click the “Turn In” button at the top of their page after completing their edpuzzles.

    Your students will automatically populate on your Edpuzzle assignment lists as they access the assignments in Google Classroom. This means that if you’re viewing an assignment in Edpuzzle and see no students (or fewer students than are in your class) listed on the “Students” tab, that is normal! The students and their progress will populate automatically as they work on each assignment.

    Integration Method 2 (Google Classroom Import)

    With this second integration method, you’ll import your classes from Google Classroom to Edpuzzle and create your assignments in Edpuzzle as well.

    Here’s how to set up your classes:

      1. Connect your Google account to your Edpuzzle account, if you haven’t already. Follow the steps here to make that connection.
      2. After you’ve linked your Google account, click the plus (+) sign next to "My Classes" in the menu on the left-hand side of your page.
      3. Click the “Google Classroom” button. 
      4. A list of your Google Classroom courses will appear. Check the box next to the class(es) you’d like to import.
      5. Fill in the subject and grade level fields for each class selected.
      6. Click the “Import classes” button to finish the import.
      7. After importing your class(es) you can post assignments for your students and manage their progress from Edpuzzle.

    How students interact with assignments using this integration method

    Using this integration method, students will create an Edpuzzle account in order to access and complete assignments. When clicking on an Edpuzzle assignment post in Google Classroom, a new window/tab will appear where they will be prompted to log into their Edpuzzle account (they will be able to use Google Sign-In) before the video lesson appears.

    Students must be present on your class list for their specific class in Edpuzzle to have access to edpuzzles assigned to that class. When you first import a class from Google Classroom to Edpuzzle, all students on the Google Classroom roster are imported as well. If any new students are added to the Google Classroom roster after that initial import, you’ll need to manually import those new students to Edpuzzle

  • How do I import my Google Classroom courses?

    To add new Google Classroom classes to your Edpuzzle account:

      1. Click the plus (+) sign next to "My Classes" in the menu on the left-hand side of your page.
      2. Click the “Google Classroom” button. You may need to log into your Google account again (or for the first time) here. If prompted, just sign in with the appropriate account.
      3. A list of your Google Classroom courses will appear. Check the box next to the class(es) you’d like to import.
      4. Fill in the subject and grade level fields for each class selected.
      5. Click the “Import classes” button to finish the import.

    This will add your chosen classes to Edpuzzle, along with your current roster for the class, so that you can easily post video lessons and sync grades.

    If you’re having trouble importing your classes, check out this article.

  • Importing new students from Google Classroom

    When you connect your Google Classroom to Edpuzzle, the roster is automatically imported.

    Once a class has been imported from Google Classroom, the only way to add more students is to first add the students to the Google Classroom course and then import them to Edpuzzle.

    To make sure any new students are added to your class in Edpuzzle, follow these steps:

      1. Check your Google Classroom to make sure the student is on the roster for the class in question. If not, you'll need to add them before proceeding.
      2. In Edpuzzle, select the class in question from the list under “My Classes” in the menu on the left-hand side of your page.
      3. Click the "Class members” tab and on the right-hand side, you'll see the "Import students" button. Click that button and your roster should update to include any new students from Google Classroom who have been added since your last import.


    Note:
    If your roster in Edpuzzle does not update automatically after completing the steps above, check out this article.

  • How do I share assignments to Google Classroom?

    You can post assignments directly to Google Classroom from Edpuzzle in one of two ways.

    Using the Edpuzzle Google Classroom Add-on:

    Not all schools/districts will have access to add-ons. If you’re not sure if your school does, check with your admin!

      1. Log into your Google Classroom account.
      2. Select the class you want to assign your video lesson to.
      3. Click on the “Classwork” tab
      4. Click on the “+Create” button and then choose “Assignment” to start creating a new assignment.
      5. Add your assignment title and any desired instructions.
      6. Select “Edpuzzle” from the “Add-ons” section. 
      7. If this is your first time connecting the class to Edpuzzle, you’ll immediately be prompted to add some class details before moving forward. This will create an associated class on Edpuzzle where you can view assignments and student progress/grades. Fill in the required fields and click “Next.”
        If you’ve previously connected this class to Edpuzzle you’ll only need to sign in to your Edpuzzle account to continue.
      8. Choose the video lesson you want to assign from your My Content library by clicking on the video thumbnail, then click “Assign” at the bottom right to confirm your choice.
      9. On the next screen, choose whether you want to prevent skipping or turn on closed captions using the toggle switches next to each option.
      10. Click “Assign” to save your selection. The pop-up window will close automatically, bringing you back to complete the rest of your Google Classroom assignment parameters. 
      11. After posting the assignment, it will appear under Classwork in Google Classroom for you and your students!

    Note: While using the Edpuzzle add-on in Google Classroom, any due date you choose for an assignment will not transfer to Edpuzzle.

    Using imported Google Classroom courses:

    With this method, you must first import your course(s) from Google Classroom to Edpuzzle. For more information about that process, check out this article.

      1. Log in to your Edpuzzle account.
      2. Click on your "My Content" library from the menu on the left-hand side of your page.
      3. Check the box(es) below the video(s) you wish to assign.
      4. Select "Assign" from the bottom menu.
      5. Choose the class(es) you want to assign the video to. 
      6. Click the "Next" button at the top of the page.
      7. Add a start date and due date (if necessary) and choose if you want to prevent skipping or turn on closed-captioning.
      8. Use the drop-down under "Attempts" to select the number of attempts you'd like to offer students to complete the assignment.
      9. Toggle the “Post on Google Classroom” option to “On.” This will post the assignment to the course in Google Classroom and ensure that progress and grades will sync to your Google Classroom grade book from Edpuzzle.
      10. Click the "Assign" button at the top of the page and you're done!

    Note: If you want to schedule an assignment for the future, remember to set a start date BEFORE you post your assignment to Google Classroom.

    Here’s a quick video tutorial to walk you through the above steps:

     

    For more information on integrating with Google Classroom, check out this article.

  • How do I export grades to Google Classroom?

    Grades are exported automatically for your students when they complete an assignment and you grade all of their answers. You can also manually export grades at any time by following these steps:

      1. Choose the class you'd like to export grades for from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Select the assignment.
      3. Click the ellipsis (...) at the top of the page and select "Export grades to LMS" from the drop-down menu.

    Keep in mind that when you export your Edpuzzle grades to Google Classroom, they'll appear in one of two ways:

    • "Returned." This means that the assignment on Edpuzzle was completed by the student and graded by the teacher, including open-ended questions. This grade will be visible to the student on Google Classroom. Note that grades will be exported automatically once a student has completed an assignment and all the questions have been graded
    • "Draft." This means that the assignment on Edpuzzle either was NOT completed by the student or that the teacher still has questions to grade. This grade will NOT be visible to the student on Google Classroom.

    To change the grade from "Draft" to "Returned" so the student can see it, you can simply type in the grade in Google Classroom and change the status manually to "Returned."

     

    Note: When you export Edpuzzle grades, don't worry if they appear as "Not turned in" on Google Classroom. This is simply because students didn't manually turn in the assignment on Google Classroom. To change this, have the student click “Mark as Done” on the assignment in Google Classroom.

See all 9 articles

LMS Integrations

  • Connecting your Microsoft account

    If your school uses Microsoft Teams, connecting your Microsoft account is a quick and easy process!

    You can connect your Edpuzzle account to your Microsoft account and Microsoft Teams in two ways.

    Connecting your Microsoft account when signing up:

      1. From the homepage, click the "Sign up" button.
      2. Select "I’m a Teacher."
      3. Click the "Sign in with Microsoft" button and select the appropriate Microsoft account when prompted.
      4. Now your new account is automatically connected to Microsoft! You'll be able to use the "Sign in with Microsoft" button for added privacy and security.

    Connecting your Microsoft account from settings:

      1. Log in to your Edpuzzle account with your email and password.
      2. Click the circular icon in the upper right-hand corner of your page and then on your name in the drop-down menu.
      3. Once on your Profile page, scroll down to the section labeled "Connected accounts."
      4. Click "Connect with Microsoft" and select the appropriate Microsoft account when prompted.
      5. Now your account is automatically connected to Microsoft! You'll be able to use the "Sign in with Microsoft" button for added privacy and security and easily import your classes from Microsoft Teams for a smooth integration.

    Troubleshooting Microsoft Sign-In

    Microsoft Sign-In is not currently supported in the Safari browser. 

    • If you want to use Microsoft Sign-In, make sure you’re using another browser (like Chrome or Firefox).
    • If you want to continue using Safari, you’ll need to log into Edpuzzle with a username and password or Google Sign-In. 

    Your school/district may need to approve your use of Edpuzzle with the Microsoft SSO. If you encounter an error message requesting administrator approval or permission when trying to connect your Microsoft account or while importing classes from Microsoft Teams, check with your IT admin help!

    If you’re an IT admin who needs help approving the Edpuzzle app for your teachers within Microsoft Teams, here’s how to do this:

      1. Head to the Azure Active Directory admin center.
      2. Select Enterprise applications.
      3. Add the Edpuzzle app (Application ID: 3540209e-c425-4c2e-b3dc-be79e8c0abee).
      4. Once the Edpuzzle app has been added, access the application properties and then select “Permissions” from the left-hand menu.
      5. Click “Grant admin consent for Edpuzzle.” 

     

    Note: Your account email and your connected Microsoft account email can be different! 

    To learn about integrating with Microsoft Teams, check out this article.

  • Integrating with Microsoft Teams

    There are two methods of integrating with Microsoft Teams. The first is operated mainly from Microsoft Teams, while the other is operated mainly from Edpuzzle.

    Integration Method 1(recommended)

    With this first integration method, you’ll add the Edpuzzle app to Microsoft and create your assignments there as well.

    To add the Edpuzzle app to Microsoft Teams:

      1. Log into your Microsoft Teams account.
      2. Go to the Microsoft Teams App Store (click the “Apps” icon in the bottom-right corner of your screen)
      3. Search for “Edpuzzle” in the app search bar and click on the app when found.
      4. Click the drop-down arrow for the “Add” button and choose “Add to a team”.
      5. Choose the Team(s) to add the app on the next screen.
      6. Click the “Set up” button at the bottom of the window.
      7. If you’ve already connected your Microsoft account to your Edpuzzle account prior to adding the Edpuzzle app to Microsoft Teams, you’ll immediately be prompted to add a class. This will create an associated class on Edpuzzle where you can view assignments and student progress/grades. 
      8. Select the class’s grade level and subject, and add a description, if desired.
      9. Then, click “Next” to add the class and “Save” to close the pop-up window and view the new class.

    If you hadn’t already created an Edpuzzle account, you’ll be prompted to create one after clicking the “Set up” button while adding the Edpuzzle app. Follow the prompts to Sign Up on edpuzzle.com before returning to Microsoft Teams.

    If you do have an existing Edpuzzle account but hadn’t yet connected your Microsoft account to it, you’ll be prompted to do so after clicking the “Set up” button while adding the Edpuzzle app. To do this:

      1. Head to your Edpuzzle profile page.
      2. Scroll down to view your Connected Accounts.
      3. Click the “Connect with Microsoft” button.
      4. Choose the appropriate account in the pop-up window.

    If you’ve connected your Microsoft and Edpuzzle accounts after adding the Edpuzzle app to Microsoft Teams, you can sync your Teams classes using the “Add a tab” feature:

      1. Select the class you want to integrate from your Teams class list.
      2. Click the plus sign (+) at the top of the page to add a new tab.
      3. Search for Edpuzzle among the available apps and select it when found.
      4. You’ll immediately be prompted to add a class. This will create an associated class on Edpuzzle where you can view assignments and student progress/grades. 
      5. Select the class’s grade level and subject, and add a description, if desired.
      6. Then, click “Next” to add the class and “Save” to close the pop-up window and view the new class.

    How students interact with assignments using this integration method

    Using this integration method, students will be able to log into their Microsoft Teams accounts and complete their Edpuzzle video lessons right from there. No need for them to create a separate Edpuzzle account or leave Microsoft Teams!

    Your students will appear on your assignment and class lists in Edpuzzle after accessing their first Edpuzzle assignment in Microsoft Teams. Once they do, they will automatically populate.

     

    Integration Method 2

    With this second integration method, you’ll import your classes from Microsoft Teams to Edpuzzle and create your assignments there as well.

    Here’s how to set up your classes:

      1. Connect your Microsoft account to your Edpuzzle account, if you haven’t already. Follow the steps here to make that connection.
      2. After you’ve linked your Microsoft account, click the plus (+) sign next to "My Classes" in the menu on the left-hand side of your page.
      3. Click the “Microsoft Teams” button. 
      4. A list of your Microsoft Teams courses will appear. Check the box next to the class(es) you’d like to import.
      5. Fill in the subject and grade level fields for each class selected.
      6. Click the “Import classes” button to finish the import.

    How students interact with assignments using this integration method

    Using this integration method, students will create an Edpuzzle account in order to access and complete assignments. When clicking on an Edpuzzle assignment post in Microsoft Teams, a new window/tab will appear where they will be prompted to log into their Edpuzzle account (they will be able to use Microsoft Sign-In) before the video lesson appears. 

     

    To learn more about this integration, check out the following articles:

  • How do I share assignments to Microsoft Teams?

    There are two pathways to creating your Microsoft Teams-integrated assignments, depending on the method of integration you prefer.

    To create a new assignment from Microsoft Teams:

      1. Select the class you want to assign a video lesson from your Teams class list.
      2. Click on the “Assignments” tab in the left-hand menu.
      3. Click “Create” and then choose “Assignment” from the drop-down menu to start building your new assignment.
      4. Enter the assignment title and instructions, if desired.
      5. Click the “Apps” option below the assignment instructions.
      6. Search for and select “Edpuzzle” from the optional apps.
      7. Choose the video lesson you’d like to assign from your My Content library.
      8. Once selected, click the “Assign” button.
      9. Decide whether you want to prevent skipping or turn on closed captions using the toggle switches next to each option.
      10. Then, click “Assign” and “Save” to confirm your choices.
      11. Set the assignment “Points” to 100. If this field is not filled, your grades will not sync correctly!
      12. Choose your assignment due date.
      13. Lastly, click “Assign” to post your assignment!

    With this method, your students will view assignments directly from Microsoft Teams. This means easy access and no need for them to navigate to another website to complete their work.

    To learn more about the circumstances under which you might use this assignment method, check out this article.

    To create a new assignment from Edpuzzle:

      1. Log in to your Edpuzzle account.
      2. Click on your "My Content" library from the menu on the left-hand side of your page.
      3. Check the box(es) below the video(s) you wish to assign.
      4. Select "Assign" from the bottom menu.
      5. Choose the class(es) you want to assign the video to. 
      6. Click the "Next" button at the top of the page.
      7. Add a start date and due date (if necessary) and choose if you want to prevent skipping or turn on closed-captioning.
      8. Use the drop-down under "Attempts" to select the number of attempts you'd like to offer students to complete the assignment.
      9. Toggle the “Post on Microsoft Teams” option to “On” to allow Edpuzzle to post the assignment(s) automatically to Microsoft Teams.
        If you prefer not to post the assignment to Microsoft Teams right away, you can always do so later by clicking the “Post on Microsoft Teams” button in the assignment view on Edpuzzle.
      10. Click the "Assign" button at the top of the page and you're done!

    With this method, students will be prompted to visit epduzzle.com in a separate window/tab in order to complete their assignments. 

    To learn more about the circumstances under which you might use this assignment method, check out this article.

    No matter which assignment creation method you choose, your students’ progress and grades will be logged in Edpuzzle and will sync automatically to your Microsoft Teams grade book!

  • How do I share an assignment in a Microsoft Teams Meeting?

    For distance or hybrid learning, you may want to be present and available while students are working on completing their video lessons. You can do this easily by sharing an Edpuzzle assignment to your Microsoft Teams Meeting. There are two ways to do this:

    While creating the Meeting

      1. Follow the steps for creating an event in Microsoft Teams.
      2. After the event has been created, select the event from your calendar and click “Edit” from the options provided.
      3. At the top of the page, click the plus sign (+) to add a new tab.
      4. Search for and select Edpuzzle from the available apps.
      5. Click “Add” to confirm your choice.
      6. On the next screen, choose the class that you will be meeting with.
      7. Then, select the assignment you want to share in the Meeting and then click “Save” to post the assignment link in your Meeting.
        Remember that assignments are specific to the class they are assigned to. Only students in the selected class will be able to view the assignment you choose this way. If you have students or other faculty members joining your Meeting who are not in the chosen class, they will not be able to view the assignment using this method.
      8. Once you've started the Meeting and students have joined, click on the “present” icon to launch the Edpuzzle assignment.

    While in the Meeting

      1. Create an event in Microsoft Teams and then start your Meeting when ready.
      2. Before students join, click the ellipsis (...) at the top of the page and choose “+ Add an app” from the drop-down menu.
      3. Select “Edpuzzle” from the available apps and then click “Add.”
      4. On the next screen, choose the class that you will be meeting with.
      5. Then, select the assignment you want to share in the Meeting and then click “Save” to post the assignment link in your Meeting.
        Remember that assignments are specific to the class they are assigned to. Only students in the selected class will be able to view the assignment you choose this way. If you have students or other faculty members joining your Meeting who are not in the chosen class, they will not be able to view the assignment using this method.
      6. Once students have joined the meeting, click on the “present” icon to launch the Edpuzzle assignment.

     

    Note: This feature is only available while using the Microsoft Teams desktop application. Microsoft Teams does not permit the launching of external apps from a Meeting while using a browser.

    You may also be interested in our article on creating assignments using the Microsoft Teams integration.

  • Using Edpuzzle with Clever

    If your school uses Clever, connecting your Edpuzzle account is a quick and easy process!

    You can connect your Edpuzzle account to your Clever account in two ways:

    Connecting your Clever account when signing up

      1. Add the Edpuzzle app to your Clever account.
        (The Edpuzzle app in Clever is offered only for individual teachers. A district-wide app/integration is not available.)
      2. From your Clever account, select the Edpuzzle app to launch Edpuzzle.
      3. If you haven’t created an Edpuzzle account yet, you’ll be prompted to do so.
      4. Follow the steps to set up your Edpuzzle account.
      5. Now your new account is connected to Clever! You'll be able to launch Edpuzzle right from Clever for easy access and easily import your classes from Clever for a smooth integration.

    Connecting your Clever account from Settings

      1. Log into your Edpuzzle account with your email and password.
      2. Click the circular icon in the upper right-hand corner of your page and then on your name in the drop-down menu.
      3. Once on your profile page, scroll down to the section labeled "Connected accounts."
      4. Click "Connect with Clever" and select the appropriate Clever account when prompted.
      5. Choose the pages you’d like to display the Edpuzzle app in Clever and then click “Allow and continue” to finish the installation. 
      6. Now your account is connected to Clever! You'll be able to launch Edpuzzle right from Clever for easy access and easily import your classes from Clever for a smooth integration.

    How Students use Edpuzzle through Clever

    We’ll create a new Edpuzzle account for students automatically when they access the Edpuzzle app for the first time through Clever. Because they won’t be creating a separate username and password, students must always access Edpuzzle through Clever, rather than trying to log in from edpuzzle.com directly.

    With the Clever integration, you can:

     

    Note: Your account email and your connected Clever account email can be different! 

  • How do I import my Clever courses?

    To add new Clever classes to your Edpuzzle account:

      1. Click the plus (+) sign next to "My Classes" in the menu on the left-hand side of your page.
      2. Click the “Clever” button. If you haven’t already connected to your Clever account, you’ll need to do so before moving forward. Learn how to connect your account here.
      3. A list of your Clever courses will appear. Check the box next to the class(es) you’d like to import.
      4. Fill in the subject and grade level fields for each class selected.
      5. Click the “Import classes” button to finish the import.

    This will add your chosen classes to Edpuzzle for easy rostering!

    To learn about sharing a class with a co-teacher, check out this article.

See all 16 articles

Tips and Tricks

  • How to flip your classroom with Edpuzzle

    The Edpuzzle flipped classroom basically consists of assigning your students video lessons to watch at home and using class time for more meaningful activities. Students learn the basic concepts of the lesson at home using Edpuzzle videos, which they can watch at their own pace. This gives the teacher more time in the classroom to work on other activities that will reinforce students' understanding of the topic. Edpuzzle makes the flipped classroom work. Keep reading to learn how!

    Math or Science 

    Math and science are usually taught in two parts: theory and practice. Many teachers complain that the curriculum is so broad that they spend most of their time covering the theory and never have enough time to incorporate problem-solving or projects that allow them to apply their knowledge. Here are a few ways that videos can help:

    1. Assign videos about basic theory. We've created tons of videos covering basic theories in all subjects. You can find them in the "Curriculum" section. Assign one of these pre-prepared lessons to watch at home and use class time to clear up any doubts or push the students to learn key concepts in more depth. Students can watch as many times as they need to, so there's no need to use class time explaining the concept.
    2. Use videos to show how to solve problems. Assign a video explaining the basic process to solve a problem, giving your students the chance to practice before coming to class. You can then use class time for a more challenging version of the same problem.
    3. Engage your students with videos. Share documentaries, lab experiments or any other videos to surprise and engage your students. Collect the questions/reactions/opinions they may have while watching the video and use that data to drive your time in the classroom.
    4. Share class rules via video. Usually, teachers spend a lot of time explaining and repeating class rules (behavior, lab security). Record a video and embed questions to check for understanding. You can use the same video every year, saving you time.

    Languages

    Teaching a language is a huge challenge. Reading, writing, speaking and listening ... teaching them all in a limited amount of time is almost impossible. However, video lessons and the flipped classroom will make your life much easier. Here's how:

    1. Check for listening comprehension. Forget about CDs – you can use any video available on YouTube and embed questions to check for understanding. Include open-ended questions to work on writing skills or multiple-choice for vocabulary checks.
    2. Start a debate. Share an interesting topic using a video from YouTube. You can embed an open-ended question asking for their point of view and use those responses to start a debate in class.
    3. Use videos to go on virtual field trips. You may not be able to physically take your students to a country where the language is spoken, but you can go there virtually with a video, allowing them to explore the culture and listen to native speakers.
    4. Share new grammar and vocabulary. There are thousands of videos that cover grammar rules or vocabulary. Use Edpuzzle to let the students learn these concepts at home and use the time in the classroom for practice.

    Social Studies

    Social studies standards are constantly changing and are so broad that it's hard to cover all the necessary curricula with a limited amount of time. It's also hard to be an expert in every area. Use Edpuzzle to:

    1. Bring in the experts. There are plenty of expert TED Talks available on a wide variety of social studies topics. You can assign these videos to watch at home and ask the students for their points of view or to summarize the content. Use class time to develop key ideas or answer any questions.
    2. Bring books to life. Use videos to enhance the content students read. Reinforce topics they've just learned or build on that topic using digital content. There are great resources already available online. You can embed a few questions to check for understanding, and use class time to discuss and share.
    3. Turn your slides into videos. There are many online tools that enable you to quickly record slide presentations and upload them to Edpuzzle. You can now assign your lecture as homework, and you can use the time saved in the classroom to answer questions or work on projects.
    4. Free tutor for your students. There are excellent video resources on Edpuzzle that are free to use. With one click, you can use the fantastic videos from Crash Course or Khan Academy to give your students an alternative way of learning the concepts covered in class or reinforce particular topics. With Edpuzzle, you can hold your students accountable and easily identify any questions or concerns.

    Special Education

    Special education students need individual attention, but it can be hard to cover the curriculum and provide extra one-on-one time with the students. Here are some ways Edpuzzle can help: 

    1. Create learning stations. We recommend putting together two or three stations and rotating your students. For your video station, equip your students with headphones and have one or more videos ready. By using headphones and visual resources like videos, the students enhance their focus and retention of information. The other stations can have worksheets, hands-on projects, or involve one-on-one time with the teacher. That will give you extra time to provide individual attention to your students.
    2. Discuss behaviors. Many special education teachers spend a lot of time explaining real-world scenarios. It may be hard for your students to visualize that specific situation or the context. Using video lessons can provide a visual example of a particular social situation.

    Other 

    No matter what subject you teach, you can take advantage of Edpuzzle to harness the power of videos in your classes. You can also use Edpuzzle for:

    1. Substitute teachers. If you're sick or traveling and you want your students to continue learning even when you're not there, you can assign a few video lessons to complete while the substitute teacher is there. You can hold them accountable, read their responses, and continue without interruption when you get back.
    2. Creating an in-class flipped classroom. If some students don't have access to the internet at home or you want them to take advantage of the laptops/tablets available in the classroom, we strongly recommend this method. The in-class flipped classroom is a rotation station model where one of the stations is for viewing Edpuzzle video lessons. Every 15-20 minutes (2-3 videos) the students will move to the next station. You can set up different stations where the students learn the same concept using different approaches: peer-to-peer learning, writing/practice problems, teacher lecture, project-based learning or hands-on experiments.
    3. ASL. American Sign Language teachers love video lessons because it's a visual resource to learn how to sign. What's more, the fact that you can embed questions ensures that the student understands the context of the conversation or the meaning of a specific sign. You can even assign the video to watch at home and then monitor student progress and viewing history.
    4. Physical Education. Coaches and PE teachers love video lessons and have been using them for many years to review techniques and strategies and motivate their students. With Edpuzzle, you can finally hold these athletes and students accountable. You can use a video that explains the basic rules of a sport that you want to practice with your students, or you can assign a specific offensive play that you want to cover during practice. The possibilities are endless!
    5. Professional Development. Teachers are also students, but when it's time to do professional development, you're probably tired or thinking about the million other things you have to work on. You can flip PD by assigning videos to watch at home and use class time to respond to questions and allow teachers time to plan how they'd like to implement new concepts in their classroom. You can supervise the work and brainstorm with them.
    6. Music. Videos are an excellent audio resource. Many music teachers use Edpuzzle to cover instruments or musicals. Depending on your students' level, you can assign videos to practice at home and use the class time to practice as a team.

    Tips

    In a flipped classroom, it's important to understand two things that we'll explain more in-depth:

    1. Students love YouTube, but learning from a video is a skill they need to develop.
    2. Change requires patience.

    Teach Students How to Learn From a Video Lesson 

    We strongly recommend explaining your objective in flipping the classroom to your students, their parents, other teachers and your principal. If they understand the final goal, it will be easier to get them on board.

    During the first classes, you can assign videos to watch in the classroom. You can either watch as a group or have students watch individually. Identify and celebrate desirable learning behaviors before the video, like pausing the video, rewatching certain parts of the video to improve understanding, how to sit properly in front of the laptop and how to take notes.

    Then, once the students have practiced a few times with the video and understand the behavior expected of them, we strongly recommend assigning one or two videos per week to watch at home. Measure the number of assignments completed and get feedback from the students on the length of the video, the difficulty of the questions and the content of the lesson.

    After one or two units you won't want to go back to the traditional way of teaching!

    Change Takes Time

    Many teachers think that they have to flip all their lessons. That's simply not true. We recommend flipping one or two units your first year and working in a few more in the second.

    Having someone else in your department or school that wants to flip their class is also very helpful. Sharing content and best practices make the whole process much easier.

    Students might be reluctant at the beginning - they have to pay attention to the video and respond to questions, and it's no longer an easy passive experience for them. However, in the long run, students will start to see the change in their understanding and grades. Don't give up – you will see results!

  • How can I hold my students accountable?

    Edpuzzle has several features that empower teachers to hold their students accountable and make sure that they watch their assignments and understand the content.

    Allow or Prevent Skipping 

    Edpuzzle’s "Prevent Skipping" feature is a great tool to make sure your students watch the whole video you've assigned them.

    To use this feature, check the “Prevent Skipping” slider when you assign the video. Now, when your student needs to finish watching a video later, they can go back to where they last left off but no further.

    Assignment Dashboard

    You can also check the progress of each student on the videos you assigned them. To do this:

      1. Select a class from the list under “My Classes” on the left-hand side of your screen.
      2. Click on the assignment you want to track.

    The assignment dashboard has two tabs: "Students" and "Questions." In the "Students" tab, you have an overview of how much every student has watched of the video, when they were last watching the video, and when they turned in the assignment. Clicking on a student's name will provide individual data. In the "Questions" tab you can see an overview of all questions embedded in the video and quickly see how many students answered correctly. Click on a question to see which students got it right or wrong.

    Automatic Video Pause

    When your students start playing a video on Edpuzzle and switch tabs in their browser, the video will automatically pause until they go back to the Edpuzzle tab. This way, students must watch the video in order to complete the assignment and are not able to do other activities in their browser while the video is running.

  • What kind of professional development does Edpuzzle offer?

    Edpuzzle is so easy to use that you can learn how to use Edpuzzle, through Edpuzzle. It's Edpuzzle inception!

    We've created several self-paced courses on topics like the use of Edpuzzle, project-based learning, flipped classrooms, gamification, and more. Courses are broken down into several modules, each of which contains a playlist of video lessons designed to help you learn how to use the platform.

    There are three Edpuzzle-specific courses available that vary depending on your level of familiarity with Edpuzzle.

    • Beginner: If you've never used Edpuzzle or you don't remember exactly how to use it, this certification is for you. We cover the basics of the platform: how to create a video lesson, how to create a class and invite your students, and how to find and use the data collected in Edpuzzle. This course is a great way to train new teachers on Edpuzzle.
    • Intermediate: If you've used Edpuzzle a few times or you want to see what secret features you can use in Edpuzzle, this course is for you. We cover features for teachers wanting a little more, such as: how to organize content, how to collaborate, advanced features when you embed questions and how to have students create their own video lessons.
    • Coach: The Edpuzzle Coach Certification is ideal for teachers who want to help other teachers go from zero to hero. Learn more about the pedagogical basis for Edpuzzle and different ways to use video lessons to enhance learning, then dive into more detail on using and sharing Edpuzzle.

    Why should you do it?

    • It's 100% self-paced, so you can watch the videos at home, while you're cooking dinner, on the bus, or even at lunch. You can complete one module each week, or all of them at once. You decide when to complete the course.
    • You'll get a LinkedIn certificate with the amount of time invested watching the lessons. Teachers usually use this official PDF to confirm PD hours.
    • You'll also get an awesome badge! You can use them to enhance your CV or email signature.
    • You'll become part of a community of teachers that love Edpuzzle as much as you do! We share best practices, ideas, and opportunities.

     

    To learn more about all the courses we offer, visit our Online Professional Development page.

  • Can I create a student account if I'm a teacher?

    You can absolutely have a teacher account and a student account! You can even use the same email or Google Sign-In you use for your teacher account to make your student account. Just follow these steps: 

      1. Log out of your teacher account on Edpuzzle.
      2. Click the blue “Sign up” button in the top right-hand corner of the webpage.
      3. Click “I'm a Student”.
      4. Use your preferred sign-up method to create your student account.

    That’s it! Don’t forget to add a class code so you can see assigned videos – it’s a great way to see what your students see!

  • How can I use Edpuzzle for PD, workshops, training and presentations?

    Edpuzzle is a great tool for creating and presenting professional development to colleagues. If you're interested in using Edpuzzle for your professional development, workshop, training, or presentation, we have several resources available to help you make it great. 

    Online PD

    If you're looking for online resources for your professional development requirement, Edpuzzle's here for you! We offer several online self-paced courses through which you can learn a variety of skills. Click here to check them out. Just be sure to ask your supervisor if they qualify for recertification hours – qualifications vary by state and district. 

    If you’re creating online professional development for your colleagues, Edpuzzle is an easy and convenient platform for you to use.

    Presentations

    Introducing Edpuzzle at your school or at a conference? Click here for resources that will help you get started – you can also fill out this form to get some awesome Edpuzzle swag to pass out.

    Thanks for the support! If we can help in any way, please feel free to reach out to support@edpuzzle.com.

  • How can I use Edpuzzle with my elementary students?
    Edpuzzle can help you teach your elementary students even more effectively! Interactive video lessons have countless perks both in and outside the classroom, giving you more time to focus on your students. Some advantages for elementary students include:
     
    Engaging the parents
    Assign the videos to watch at home and let the parents manage your students’ accounts. We've seen a significant impact on student learning and behavior when teachers use this technique. Parents are more aligned with the teacher and the student understands the lesson better.
     
    Easy usernames
    Students can create their own Edpuzzle accounts with a username and password. For students who might struggle to remember these details, we suggest using simple usernames and passwords – something fun, memorable and safe for your students!
    ...or no usernames at all!
    Create an Open Class to avoid usernames and passwords for your students all together! Check out our article on how Open Classes work for more information. 
     
    Watching the video together
    Using five minutes to watch a lesson and answer the questions together is also a great way to use Edpuzzle. That way, there's no need to create accounts, and your students can stop and answer the questions in teams or individually.
     
    Simple videos
    Use short visual videos to get students' attention easily. When you add questions, try multiple-choice questions to keep it simple.
See all 12 articles

Troubleshooting

  • Issues with the Edpuzzle screen recorder extension

    Using the Edpuzzle screen recorder extension for Google Chrome should be a seamless process, but if you run into any trouble, it’s likely due to your device or browser permissions settings.

    Below you’ll find a list of possible errors and their solutions to help you navigate through any issue.

    Your camera and/or microphone are blocked.

    You may see a camera or microphone icon with a slash through it towards the top-right of your browser. Click that icon to allow Chrome to use your camera or microphone. Alternatively, you can click the three vertical dots at the top right of your browser and then go down the following path: Settings > Privacy and security > Site settings > Camera/Microphone, and choose your preferred settings.

    If the problem persists, check your device settings to ensure Chrome has permission to access both your camera and microphone.

      • Find instructions to do this on a Mac here.
      • Find instructions to do this on a Windows PC here.

    “Sorry, something went wrong.” error when trying to record your desktop.

    Your device may be blocking Chrome’s ability to screen record your desktop and you need to allow Chrome permission to do so. This is specific to Macs only.

      • Find instructions to do this here.

    “Almost ready! You’ll be able to record your screen once the website has finished loading.” error when trying to record a browser tab or window.

    This may mean your internet connection is running slow. Try refreshing your page or checking your internet connection/speed. You can also try connecting via an ethernet cable instead of WiFi for a more stable connection.

    Another reason for this error is that the Edpuzzle extension doesn’t have access to the website you’re trying to record. To fix this: 

      1. Click the puzzle piece at the top right of your browser.
      2. Select “Manage Extensions” from the drop-down menu.
      3. Find Edpuzzle among your list of extensions and click the “Details” button.
      4. In the “Site access” section, use the drop-down to choose “On all sites” or add the specific site you want to record to the allowed list by clicking “Add a new page”.

    “Oops! The screen recording extension doesn’t work on this website” error.

    This error will occur on the simulation pages of the PhET Interactive Simulations website or websites of a similar function. Unfortunately, our screen recorder cannot record these pages at this time.

  • YouTube videos are blocked or restricted

    If you or your students are having trouble accessing YouTube videos through Edpuzzle, take a look at this list of common issues and their solutions.

    1. White screen, sad face, or “Connection was reset” 
    2. "This video is restricted. Please check the Google Workspace administrator"
    3. "Please try again later (Playback ID:XXXXXXX)"
    4. Other errors
    5. YouTube isn't an option at your school

    Issue 1: Your school is using a filter

    If you get a white screen, sad face, or a message that says “The connection was reset” when trying to watch a video, then your school needs to allow www.youtube.com for teachers and www.youtubeeducation.com and www.youtube-nocookie.com for students.

    Contact your IT admin, and share our article on How to allow YouTube at your school as well as our Spec Sheet with them.

    If this isn’t possible, you can assign the videos to watch at home, where your students will use their own internet connection.

    Issue 2: Restricted Mode

    If you get a message that says, “Video unavailable. This video is restricted. Please check the Google Workspace administrator and/or the administrator restrictions,” you’ll need to check the following:

      1. Make sure you approved the video on YouTube while logged in with your teacher account.
      2. Log into YouTube with your Google account and turn off Restricted Mode (at the bottom of your profile icon’s drop-down menu).
      3. Have your students log in to youtube.com using the email address associated with their school accounts before trying again to view their assignments. Double-check that they’re not logged in with their personal account.
      4. Share the Edpuzzle Spec Sheet with your IT admin to make sure there are no filter issues.

    If students are still unable to view the video after following the steps above, it could be because of their channel configurations on YouTube. To fix this, students will need to do the following:

      1. Visit https://www.youtube.com/account_advanced.
      2. Scroll to the bottom of the page and click the “DELETE CHANNEL” button. This should solve the issue!

    Issue 3: Playback ID error

    If you see a message that says, "Please try again later. (Playback ID:XXXXXXX)", this issue is almost always caused by ad blocker browser extensions like AdBlock, PoperBlocker, uBlock, etc. Either pause or disable it (go to your browser settings and then to Extensions) while you're using Edpuzzle to see if that fixes the issue.

    Issue 4: Other restrictions

    Occasionally, you may see a message that says, “This video contains content from [...]. It is restricted from playback on certain sites…” Unfortunately, this means that the video is restricted for third-party sites, so you won’t be able to view it on Edpuzzle.

    If you see the YouTube sad face and get a message that the content is unavailable, this could be because of copyright issues, geographic restrictions, or because the uploader removed the video. It’s not possible to view the video in these cases.

    Issue 5: If YouTube isn't an option at your school

    You can upload videos directly to Edpuzzle, so they won't be blocked, or try to find videos marked "Teacher upload" or Edpuzzle Originals to use for your assignments. Both teacher uploads and Edpuzzle Originals videos that have been uploaded directly to Edpuzzle so they aren't subject to the same filtering restrictions as YouTube.

    To find videos marked "Teacher upload":

      1. Search for your topic using the Edpuzzle search bar at the top of your page.
      2. Click the "Source" filter. 
      3. Choose "Teacher upload."
      4. Click the "Save" button to update your search. 

    You can also try flipping your class. This means that you assign the videos for students to watch at home and you get more time in the classroom. If you’re interested in learning more about this practice, check out our self-paced course Edpuzzle Flipped.

  • How to allow YouTube at your school

    We take students' privacy very seriously. That's why when students watch a video on Edpuzzle, they'll be streaming either from www.youtubeeducation.com, using the YouTube Player for Education, or www.youtube-nocookie.com, rather than streaming videos directly from www.youtube.com. You can learn more about the YouTube Player for Education here and about our partnership with YouTube here.

    To use YouTube within Edpuzzle at your school, you'll likely need to ask your IT admin for assistance. You can share our Spec Sheet with them as well as the instructions on how to configure your filters as explained below:

    Filter configuration for students

    This means that while viewing YouTube videos assigned through Edpuzzle, students will only be able to view those specific videos. They will not be able to search for videos directly on YouTube.

    Visit this test student page to make sure your filters are configured correctly.

    Filter configuration for teachers

    This way, teachers will be able to search for YouTube videos on Edpuzzle without issue.

    Visit this test teacher page to make sure your filters are configured correctly.

     

    If you have any additional questions about configuring your network filters, please email us at support@edpuzzle.com and we’ll be happy to help!

  • I can't find my verification email.

    Verifying your email address is an important security measure that ensures that the student progress data stored in your account is safe and allows Edpuzzle to comply with local and international security policies.

    If you've requested a verification email but haven't received it, try the following:

      1. Check the spam folder and quarantined folder for the email address you used to create your Edpuzzle account.
      2. Check your account settings to make sure you're using the correct email address: https://edpuzzle.com/profile 
      3. If your school uses two emails, one for logins and one for messaging, make sure you're using an email that can receive messages.
      4. Wait 30 minutes to an hour – sometimes the email takes a little longer to get to you.
      5. Have your school’s IT department allow our no-reply@edpuzzle.com email address and make sure that your network filter is aligned with our Spec Sheet to ensure they’re not blocking any applications or sites that Edpuzzle needs in order to function properly.

    If you've tried the steps above or your Edpuzzle account email is one that can't receive emails, you'll need to change your email to one that can. Check out our article on how to change your account email for more information. 

     

    Note: If you’ve connected a Google or Microsoft account to your Edpuzzle account, changing your account email will not affect that connected account.

  • I can't log in / sign up.

    To log in to Edpuzzle, you need to make sure that your browser allows cookies and pop-ups.

    Cookies store information directly on your web browser, and you need them to log in or sign up with Edpuzzle. Cookies are enabled by default for most browsers, but you’ll need to check to make sure.

    To make sure cookies are enabled, you need to check your browser's security settings. To do so, follow these steps for your browser:

    Also, make sure third-party cookies are enabled for accounts.google.com if you use Google Sign in.

    Edpuzzle uses pop-ups when interacting with other websites, like when you sign in with Google. To authorize pop-ups, follow the steps below for your browser:

    Sometimes, browser extensions can block some of our features. You can test how Edpuzzle should work without any extensions by following these steps:

    If everything worked using an incognito window or safe mode, we recommend that you test and disable your extensions to find out which one is causing the issue. Every browser allows you to disable and enable each extension individually:

    Finally, if you’re still experiencing issues logging in, we recommend clearing your browser’s cache to delete any old data that might be interfering. Follow these steps to do so:

    If your browser doesn’t appear on this list or you're still not able to sign in to Edpuzzle, just email us at support@edpuzzle.com and we'll look into the issue for you!

  • How do I recover a deleted student or class?

    Once a class has been deleted, or a student has been removed from a class, we cannot recover that data due to the security reasons listed in our Privacy Policy.

    We're truly sorry for the inconvenience this could cause, but student data privacy is our number one priority. 

    We appreciate your patience and commitment to the safety of your students' information! 

See all 20 articles

Free vs Pro

  • What does Edpuzzle cost and how can I increase my storage space?

    Edpuzzle is 100% free for teachers and students. Our goal is to never charge a teacher for using Edpuzzle because, as former teachers, we don't think you should ever have to pay out of pocket for the resources you use in class.

    With our free Basic Plan, you can store up to 20 videos in your account. Some of our teachers, however, have hundreds of videos stored in their accounts! Here's how you can do it, too:

    1. Refer your colleagues to Edpuzzle. Are you enjoying Edpuzzle? Share the love! For every teacher you refer who creates an Edpuzzle account and verifies their email address, both of you will receive space for three more lessons. You can invite them here.
    2. Talk to your school about going Pro. There are probably more teachers than you think using Edpuzzle at your school. When your school gets a Pro license, your admins gain access to curated curriculum for PD and student certifications, your school gets dedicated support, training and coaching, and all the teachers receive unlimited storage space! Share this page with your supervisor so that they can check out our low-cost licensing options and sign up for Pro.

    If you're not able to share Edpuzzle or get your school to subscribe to Pro, you might consider getting an individual Pro Teacher license to enjoy unlimited storage space. 

  • How does storage space work?

    As a teacher, you have access to all of the features Edpuzzle offers. There is a limit in terms of storage space, however, and each teacher can store up to 20 videos in their account. 

    What counts towards your storage limit?

    Everything stored in "My Content." This includes:

      1. All of your video lessons, whether you've uploaded them yourself or found them in any of the channels we offer.
      2. All the student projects you create.

    What doesn't count towards your storage limit?

      1. Folders: create as many folders as you need to organize your content.
      2. Assignments: assign a lesson to as many classes as you want, as many times as you like. Assignments don't count towards the limit.

    Can I increase my storage limit?

    Yes, and it's easy to do! Check out our article on how to increase your storage space.

  • Why do I have unavailable content?

    When you reach your storage limit, the extra videos you create will be grayed out and placed under the "Unavailable content" section in your "My Content" library.

    You won't be able to edit or assign these videos to your students unless you increase your storage space.

    To learn more, check out our article on how to increase your storage space.

  • Where can I find my school's upgrade code?

    Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that for security reasons, we can't provide the code, and only your administrator can give it to you.

  • How can I refer other teachers?

    Thanks a lot for helping us spread the word – you're amazing!

    Every time you refer a colleague to Edpuzzle, both of you will receive space for 3 more lessons. The key is that your colleagues sign up via your unique referral URL. Here are the different ways to share it:

    • Via email: Send email invites directly to your colleagues.
    • At a workshop or conference: Include your unique referral URL on the whiteboard and make sure to let your colleagues know that by registering through this link they'll get extra storage space!
    • Share your link on Facebook.
    • Share your link on Twitter. 

    You can find these options by going to the Plan tab within your profile and clicking on "Invite a teacher."

  • What happens to my Pro Teacher plan if my school gets Pro School?

    If you have a Pro Teacher plan and your school gets Pro School, your plan should automatically switch when that Pro School plan is activated. As soon as you are connected to your school’s plan, your individual Pro Teacher plan and payments are canceled right away. 

    Another option to upgrade is using an upgrade code. When your school purchases a Pro School plan, they are assigned a code that will allow you to manually connect to their plan if applied to your account. 

    Your school administrator will have your school's upgrade code. Once retrieved, enter the code in the “Upgrade code” field on the School tab within your profile.

    If you believe your school has purchased a Pro School plan, but your account has not automatically connected to that plan, check with your school administrator for more information. Your administrator can then contact their Edpuzzle representative for assistance!

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Edpuzzle Professional

  • Edpuzzle Professional FAQ

    What is Edpuzzle Professional? 

    Edpuzzle Professional changes the way teachers learn with professional development for your school or district that’s flexible, interactive, and trackable on the platform educators already know and love. You can learn more about Edpuzzle Professional here.

    What is the difference between Edpuzzle Professional and Edpuzzle Pro School?

    Edpuzzle Pro School is a plan that provides customers unlimited access to all Edpuzzle features. Edpuzzle Professional is a brand-new professional development platform available as an add-on exclusively for Edpuzzle Pro School customers.

    What are the role types in Professional?

      • Teachers are the learners of Professional. They will complete PD courses and receive certificates of completion.
      • PD Creators have the ability to create and assign PD courses to teachers in their Network.
      • Admins have PD Creator rights and can designate other PD Creators in their network.

    How do I designate PD Creators?

    If you are an Admin, here’s how to designate someone as a PD Creator:

      1. Click on the circular profile icon in the top-right corner of your page and select “Admin Panel” from the drop-down menu that appears.
      2. Select the school the member is in.
      3. Select the “Teachers” tab.
      4. Scroll through the list of teachers to find the one you’re looking for.
      5. Click the ellipsis (...) to the right of their name and select “Make PD Creator” from the drop-down menu that appears.

    I am a PD Creator, how do I create a PD course?

    PD courses can be created using a single video lesson or a playlist of multiple video lessons. Video lessons will first be created and edited in your regular Edpuzzle account. The video lessons must be saved in your My Content library before they can be assigned in Professional. You can learn more about how to create a video lesson here (keep in mind that Professional does not support open-ended questions at this time) and how to create a playlist here

    To create a PD course in Professional, follow these steps:

      1. Select “Courses” from the left-hand menu in Professional.
      2. Click the blue “Create Course” button.
      3. Select the video or playlist you wish to convert into a course.
      4. Fill in the fields for Course Name, Description, and Grade Levels.
      5. Choose the course settings: Set a minimum score requirement, prevent skipping, allow closed captions, enable the video playback speed adjuster (all optional).
      6. Review the certificate: Input the badge text and color, and add your signature.
      7. Preview the course and then click “Create” to finish the course setup.

    Alternatively, while viewing a video or playlist in your My Content in Edpuzzle, you’ll see an “Add to Professional” button at the top of your page. Click that button to start the PD course creation process.

    Note: Editing a playlist can only be done in Edpuzzle. You won’t be able to make any additional changes once your playlist is in Professional.

    I am a PD creator, how do I assign a course?

    Once you’ve created a PD course, you can select the course you wish to assign from the Courses page and click on the blue “Assign Course” button. Then, choose to set a due date (or not) and click the “Next” button. 

    You can decide to assign by:

      • School - assign to all the teachers in the selected school(s).
      • Teachers - click the Teacher tab and select the individual members you wish to assign the course to.
      • Copy Link - copy the PD course link to post wherever you’d like (in an email, LMS, etc.). When teachers in your Network select the link, they will enroll in the course.

    I am a PD Creator, how do I delete a course?

    1. Select “Courses” from the left-hand menu in Professional.
    2. Check the box directly beneath the course you wish to delete.
    3. At the bottom of your page, select “Delete” and confirm the deletion by clicking “Yes, delete course” in the pop-up that appears.

    You may also choose to temporarily or permanently hide a course. While a course is hidden, teachers will be unable to access and complete it, but you can still view all associated data/grades on your end. To do this:

    1. Click on “Course data” to the left.
    2. Click the ellipsis (...) on the right of the listed course and select “Hide course” from the drop-down menu that appears.

    Who are my PD courses visible to?

    PD Courses created in Professional are only visible to other PD Creators in your Network. Keep in mind, however, that the individual video lessons in the course are saved in your “My Content” and may have different visibility settings

    I am a teacher, how do I access a Professional course assigned to me?

    In your Edpuzzle account, you can find the courses assigned to you by clicking on the Professional tab in the menu on the left-hand side of your page.

    If you have not yet created an Edpuzzle account, you will need to create one by following these steps.

    I am a teacher, how do I get started with Professional?

    If you have Professional turned on at your school and are interested in taking some of our offered Edpuzzle Original PD courses, you can explore and self-enroll here. Explore our library, select a course, and click the  “Start Course” button when you are ready to do so. If you’re not ready to start a course right away, click the “Save to My Courses” option at the top of the page to bookmark the course.

    What are Edpuzzle Original PD Courses?

    Edpuzzle Original PD Courses are courses that have been created by Edpuzzle, in collaboration with expert educators. Courses range from 30-60 minutes, cover a variety of topics, and aim to be actionable, practical, and relevant. You can check them out here!

    I have a suggestion or feedback.

    We would love to hear your thoughts! Email professional@edpuzzle.com with any Edpuzzle Professional feedback, suggestions, or questions.