Getting Started

  • Welcome to Edpuzzle!

    We're excited to have you here because it means you're ready to join a community of thousands of teachers who are engaging their students one video at a time.

    Edpuzzle is an easy-to-use platform where you can make any video your lesson. With just one click, you can find video lessons created by other teachers, including formative assessment! Another click and you can adapt that video by embedding your own questions or audio. With the final click, assign it to your students and get beautiful hassle-free analytics: see who watched the video, who didn't understand the lesson, and who did a good job. Students can re-watch the video as many times as they need at their own pace, while you can easily check their progress from your account. 

    But enough about us, we want to know more about you and your students! If you're not comfortable with technology, Edpuzzle is as easy as it gets, and our support team is here to help you every step of the way. If you're looking for something powerful, Edpuzzle is flexible enough so you can build amazing video lessons in minutes. We know your students will love it! It's visual, interactive, and it enables them to learn at their own speed.

    If you're as excited as we are, feel free to jump in and let us know what you think! Listening to teachers is the best way for us to improve Edpuzzle and create a platform you'll truly love.

    – The Edpuzzle Team

     

  • How Edpuzzle works

    With Edpuzzle, you can make any video your lesson in three easy steps:

      1. Find a video on YouTube, upload your own or re-use a video lesson created by another teacher.
      2. Then, edit the video to create your lesson. Record your voice to personalize it, and hold your students accountable by embedding questions in the video.
      3. Assign the video to your students and check their progress in real-time while they learn at their own pace. 

    That's it – powerfully simple!

    Are you just getting started with Edpuzzle? Take our free Level 1 beginner's course!

     

  • Obtaining parental consent (templates included)

    Students of all ages can use Edpuzzle. In some cases, however, depending on your state or regional laws, you might be required to first obtain parental consent. Find all the information you need to know in the following article*.

    What is parental consent?

    Privacy laws and/or regulations often require that parents (or legal guardians) consent to or are notified prior to their child's personally identifiable information (PII) being disclosed to a third party.

    In the field of edtech, this means that teachers and schools must have proven parental consent before students provide any personal information to third parties, like Edpuzzle.

    The fact that teachers cannot invite students to their Edpuzzle classrooms without expressly consenting to Edpuzzle’s Terms of Service and Privacy Policy and verifying their email address thereafter, combined with the impossibility of creating a student account without a unique class code or link, ensures that Edpuzzle does not collect any data it should not be allowed to collect.

    When is it necessary to obtain parental consent?

    As a general rule, parental consent may apply to different age ranges depending on state or regional law.

    In the United States, student privacy is primarily governed by two federal laws: the Federal Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA).

    • FERPA generally prohibits schools from disclosing personally identifiable information from a student's education records to a third party without written consent from the parent (or the student if over age 18). At the same time, however, FERPA allows for exceptions under which student PII may be shared without consent. One of these exceptions is the "school official exception," under which schools may share student PII with designated school officials with a legitimate educational interest. Third parties may be considered school officials if they are performing a service for which the school would otherwise use employees. Schools define who constitutes a school official with a legitimate educational interest in their annual notification of rights under FERPA.
    • COPPA protects children under the age of 13 who use commercial websites, online games, and mobile apps. While schools have an obligation to make sure the services their students use treat the data they collect responsibly, COPPA ultimately places the responsibility on the online service operator. At the same time, COPPA generally does not apply when a school has hired a website operator to collect information from students for educational purposes for use by the school. In those instances, the school (not an individual teacher) can provide consent on behalf of the students when required, as long as the data is used only for educational purposes.

    In the European Union and the United Kingdom, the General Data Protection Regulation (GDPR) states that the processing of a child's PII is only lawful when the child is at least 16 years old, although it allows for Member and Signatory States to lower the age provided that it is not below age 13. Currently, the age limits are the following:

    • Croatia, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, The Netherlands, Romania and Slovakia: minors under 16.
    • France, Czech Republic, Greece and Slovenia: minors under 15.
    • Austria, Bulgaria, Cyprus and Spain: minors under 14.
    • Belgium, Denmark, Estonia, Finland, Latvia, Poland, Portugal, Sweden and the UK: minors under 13.

    According to the GDPR, schools are considered data controllers and are responsible for ensuring that student data is processed accordingly. In other words, schools from the EU/EEA must obtain parental consent prior to disclosing PII to any third-party service provider from children under the age limit determined by each Member State’s law.

    In Canada, according to the Personal Information Protection and Electronic Documents Act (PIPEDA), consent is valid only if it is reasonable to expect that the student whose personal information is collected would understand the nature, purpose, and consequences of the collection, use, or disclosure to which they are consenting. The Office of the Privacy Commissioner of Canada (OPC) has taken the position that, in all but exceptional circumstances, this means anyone over the age of 13. In other words, disclosure of PII of children under age 13 must be previously authorized by the children's parents or legal guardian.

    Where do I get it from?

    Contacting your IT admin – or anyone at your school responsible for data protection – should be the very first step. If you are not part of a school or in the unlikely event that your school will not take care of parental consent, you should request it for EVERY student that you invite to Edpuzzle.

    By agreeing to Edpuzzle’s Terms of Service and Privacy Policy upon registering your teacher account, you acknowledge that you understand your obligations or the obligations of your educational institution to obtain parental consent, where appropriate.

    What if I don't need parental consent or am exempt from obtaining it?

    If you are not planning to use Edpuzzle with students in the above-mentioned age ranges, parental consent is not required in your case, or any legal exemption applies to the obtainment of parental consent, no further action is required.

    Parental consent permission slip templates

    For schools in the United States or the European Union/EEA, respectively, Edpuzzle provides a template to help schools obtain parental consent, where applicable (attached to this article: USA template and EU template). 

    Nevertheless, it’s up to schools to determine how best to use the template, to complete it with their own contact information and information about the services they enable, and to share it along with Edpuzzle’s Terms of Service and Privacy Policy.

    SCHOOLS IN DIFFERENT COUNTRIES AND COMMUNITIES HAVE DIFFERENT REGULATIONS AND APPROACHES, AND EDPUZZLE CANNOT ADVISE YOU ON COMPLIANCE WITH THE LAWS APPLICABLE TO YOUR SCHOOL. YOU SHOULD OBTAIN ANY PARENTAL CONSENT THAT MAY BE REQUIRED BY YOUR SCHOOL IN A MANNER THAT COMPLIES WITH THE LAWS OF YOUR JURISDICTION.

    Have questions about parental consent? Don’t hesitate to contact us at support@edpuzzle.com.

     

    *The information provided herein does not, and is not intended to, constitute legal advice. Instead, all information, content, and materials available in this article are for general informational purposes only, and may not constitute the most up-to-date legal or other information. Readers of this article should contact their attorney to obtain advice with respect to any particular legal matter.

     

  • Email verification

    Before you get started, we need to validate your email address. This helps us make sure you are who you say you are and keep your personal information safe. 

    If you're new to Edpuzzle

    When you sign up for Edpuzzle, we'll send you a verification email. To verify your email address:

    1. Check your email inbox.
    2. Open the Edpuzzle verification email.
    3. Click on the "Verify your email" button or the link provided.
    4. This will open a window confirming you've been verified.
    5. If you don't receive the email within five minutes, check your spam folder.

    If you've already signed up for Edpuzzle

    1. You'll see a blue banner at the top of your page prompting you to verify your email.
    2. Click the "Send link" button if you need us to send another verification email.
    3. Check your email inbox (make sure it's the same email you used for your Edpuzzle account email).
    4. Open the Edpuzzle verification email.
    5. Click on the "Verify your email" button or the link provided.
    6. A window will open confirming you've been verified.
    7. If you don't receive the verification email within five minutes, check your spam folder.

    What if I don't receive the verification email within five minutes of signing up or clicking on "Send link"? 

    1. First, check your spam folder. If you use Outlook, you should check your quarantined folder.
    2. If the email isn't there, go back to your Edpuzzle profile (www.edpuzzle.com/profile).
    3. Change the email address associated with your account to a different one where you can receive emails.
    4. Click on the blue "Send link" button. You should receive an email within five minutes.
    5. If you're still not receiving the email, your school may be filtering out these messages. You'll need to have your school's IT department whitelist our no-reply@edpuzzle.com email address in addition to any other potential filters which could prevent Edpuzzle from working properly. Please send this article on technical setup issues to your IT admin to fix this. 
    6. Once you've completed these steps, click on the "Verify your email" button in the blue banner at the top of the page.
    7. Open the email, click on the "Verify your email" button, and you'll be all set!

    Please note that if you update your email address, this will become your new login email for Edpuzzle.

    Here's some helpful information about why we ask you to verify your email address:

    1. To verify your identity
    2. To help you recover your account in case you lose access to it
    3. To contact customer support regarding changes to your account
    4. To make sure that you're the only one using your email address
  • Edpuzzle Accessibility: VPAT 2.0

    First of all, what is accessibility? What do we mean by that? 

    The term accessibility is generally used when referring to the design of products, devices, services or environments for people with disabilities. To put it simply, accessibility ensures that everyone, no matter their condition, can use a certain product or device or access a specific place or service.

    At Edpuzzle we strongly believe in the right to access information and communication technologies recognized by the UN Convention on the Rights of Persons with Disabilities. We work hard to make our service accessible to everyone and, more specifically, to ensure our users can perceive, understand, navigate and interact with our service and contribute to it.

    In this sense, Edpuzzle's obligation to accessibility is guided by the leading global accessibility standards, including U.S. Section 508 and WGAC 2.0 (ISO/IEC 40500). Attached to this article you’ll find Edpuzzle's Voluntary Product Accessibility Template (VPAT), a document that evaluates how accessible the Edpuzzle service is according to U.S. Section 508 and WGAC 2.0 (ISO/IEC 40500).

    Questions or comments on Edpuzzle's VPAT or any other matter relating to the accessibility of our service are more than welcome. Feel free to contact us at support@edpuzzle.com for further information!

  • How to create an account

    If you want to start creating your own amazing video lessons using Edpuzzle, you'll need to create an account. If you haven't already, follow these easy steps:

      1. Click the blue "Sign up" button and then click on the "I'm a teacher" button.
      2. You'll have three options: you can use your Google account, Microsoft account, or provide your first and last names, email address, and create a password.
      3. To stay up-to-date, we recommend selecting the option to receive notifications about your account and improvements to Edpuzzle.
      4. Make sure to check your inbox (and spam folder) for the verification email. This will give you full access to all of Edpuzzle's features.

    Congrats! You just created your account!

    Here’s a quick video tutorial to walk you through the above steps:

    If you're just getting started with Edpuzzle, make sure to sign up for our free Level 1 beginner's course.

See all 9 articles

Creating Video Lessons

  • Can students respond to questions with audio?

    For open-ended questions, you can enable the option for students to record an audio response, rather than or in addition to a written response. 

    While editing your video lessons, each open-ended question will have a toggle switch that can be used to allow students to submit a recorded audio response. To activate this feature for a question, toggle the “Allow answer with audio” option to “On.”

    Students’ audio responses will appear alongside any additional written response when grading assignments. 

    Here’s a quick video tutorial to walk you through some additional information on audio responses:


    To learn more about grading student responses, check out
    this article.

  • How do I create a screen recording in Edpuzzle?

    With the Edpuzzle extension for Google Chrome, you can record, trim, and upload a screen recording, webcam video, or combination of the two.

    To record a video:

      1. Open the Edpuzzle extension, either manually through your browser or by clicking the "Add Content" button at the top of your screen and then "Record video” from the menu that appears.
      2. Choose the content you want to record. If you don’t want to record audio from your microphone or video from your webcam, click the icons next to those inputs to turn them off. 
        • “Tab” will record only the browser tab you’re currently viewing.
        • “Desktop” will allow you to choose to record all activity on your screen or a specific window.
        • “Camera only” will record only from your webcam.
      3. Use the recording controls tool to toggle your microphone and webcam on and off and to pause, continue, stop, or delete the recording. Because these recording functions are made possible by the Chrome extension, the controls tool will only appear within your browser window. This means that if you’re recording a window that isn’t your browser, you’ll need to head back to Chrome to stop recording, etc.
      4. When you’re done recording, click the square “Stop recording” icon in the controls tool (time limit of two hours per video). This will take you to a new screen that allows you to preview your video, name it, trim it, choose a thumbnail image, and set the privacy level.
      5. Click the “Next” button at the top of your page to move on to the Edpuzzle video editor where you can make further cuts (if necessary) and add your questions/notes before assigning the lesson to your classes.

    Here’s a quick video tutorial to walk you through the above steps:


    Note:
    At this time, screen recording isn’t available while using a browser other than Google Chrome (like Safari or Firefox).

    To add the Edpuzzle extension to your browser, click here.

     

  • What types of questions can I add?

    With Edpuzzle, you can customize your lessons for every class by creating your own questions and notes. You can add:

    1. Open-ended questions

    This is perfect if you want your students to give a more thoughtful response. These are not automatically graded since each student's answer will differ.

    2. Multiple-choice

    Here you can select which answers are correct and incorrect. Test your student's understanding with all kinds of question formats, like true/false, single answer, multiple answers and more. These are graded automatically.

    3. Notes

    This is your tool for telling your students anything you need them to know about the video. Add context, give instructions or add an interesting fact!

     

    If you'd like to take it one step further, check out our article on how to add rich text and embed images and other engaging media to your questions.

  • How do I turn on closed-captioning or subtitles for my video lesson?

    Closed-captioning is available for any YouTube videos on Edpuzzle that have been originally captioned within YouTube. 

    Enabling closed-captioning

    When you assign your video lesson, you can select the option to "Turn on CCs" to enable closed-captioning.

    When a student watches a video lesson that has closed-captioning, a “CC” button will appear beneath the video. They can click this button to enable or disable subtitles.

    Enabling subtitles in different languages

    Some videos may be subtitled in different languages. To go through the options, click the “CC” button.

    Note that if the YouTube video owner has added subtitles manually, then you will only be able to access those manually-generated subtitles and any auto-generated closed captions will not be available within Edpuzzle.

    No closed captions available

    If the video doesn't have any available subtitles, the "CC" button won't appear at the bottom of the video. 

    Setting closed-captioning as a default

    If you always want closed-captioning to appear (when available), just click on your profile icon in the upper right-hand corner, select your name from the dropdown menu, and click on the "Settings" tab. Next to "Closed Captions," toggle the switch to “On.” That's it – your preferences will be saved automatically!

  • Can my students create video lessons?

    Yes! If you assign a student project, then your students can create their own video lessons, allowing you to engage with them using project-based learning.

    To assign a student project, follow these steps:

      1. Click on the blue "Add Content" button.
      2. Click “Student project."
      3. Next, fill in the details for your students.
      4. Click “Save project”.
      5. Now, the project will automatically appear under the “My Content” tab, below all of your videos. 
  • How do I search for videos?

    There are a number of ways to find a video for your next lesson on Edpuzzle. 

    My Content

    Select “My Content” from the left-hand menu to search through videos you've already stored in your account.

    To upload new content, click the blue “Add Content” button at the top of your screen. Then choose “Upload video” to upload a video file from your computer or Google Drive, or “Record video” to use the screen recording function provided by the Edpuzzle for Chrome extension.

    Edpuzzle Originals

    Edpuzzle has developed a collection of high-quality, professionally-made, ready-to-use video lessons, called Edpuzzle Originals, organized by subject and grade level. These videos are a huge time-saver and a great jumping-off point since you can always modify the embedded questions after you’ve copied a video to your Content.

    With new videos being developed all the time, you’ll be sure to find an engaging video lesson that meets your needs.

    To learn more about Edpuzzle Originals, check out this video.

    My School/My Network

    This is where you can view and copy lessons that other teachers in your school or district have stored. 

    There are two ways to access this content:

    • If you’re looking for content saved by a specific colleague, select “My School”/”My Network” from the left-hand menu and click on that teacher’s name from the list provided. If you’re part of a larger network of schools, first select that colleague’s school, and then you’ll find a list of teachers at that school to choose from.
    • If you just want to browse content created by all teachers in your school/district, or filter by subject and grade level, Select “Discover” from the left-hand menu and then choose the “My School”/”My Network” tab. 

    Discover

    Select “Discover” from the left-hand menu to search through all videos on Edpuzzle.
    The “Community” tab will show you video lessons that other teachers on Edpuzzle have created.

    Type your keywords into the search bar at the top of your page, and Edpuzzle will display the top results. Not finding what you're looking for? Feel free to get more specific with your search terms or use the “Subjects,” “Grade levels,” “Country,” and “Source” filters to customize your findings.

    Select the “YouTube” tab to browse videos only from YouTube, and use the channel filters at the top of the page to find content created by popular educational channels like Khan Academy, National Geographic, Crash Course, and more.

    Finding videos directly on YouTube

    You don’t have to exclusively search the channels on Edpuzzle to find your favorite YouTube videos to use as Edpuzzle lessons. Just copy the URL of the YouTube video you want and paste it into the Edpuzzle search bar to start editing.

    If you're browsing YouTube and come across a video you'd like to share with your students, you'll definitely want to install the Edpuzzle for Chrome extension so that you can quickly and easily import the video directly from YouTube to your Edpuzzle library.

    If you find a video you want to use with your students through any of these avenues, you can copy it to your Content and, if needed, edit it to make the video and/or questions more relevant to what you're teaching.

    Here’s a quick video tutorial to walk you through the above options:

See all 19 articles

Assigning Video Lessons

  • How do I edit a video lesson I've already assigned?

    You can edit the name of a video lesson, edit the text in a question/note, or duplicate/delete the video. It is not possible to change the correct answer choice in a multiple-choice question. 

    To edit an assigned video, follow these steps:

      1. Go to My Classes.
      2. Click on the video you’d like to edit.
      3. Click on the Edit Assigned Video button below the title of the video. From here you can either edit the name of the video, edit the text of a question or note, or duplicate/delete the video.

    Edit Name

      1. Click on the Edit Name button.
      2. Click Change Name to save your changes.

    Edit questions or notes

      1. Click on the pencil icon in the bottom right-hand corner of the question or note you’d like to edit.
      2. Click Save to make your changes.
      3. A pop-up window will appear to confirm your saved changes. Note: These changes will be applied to all the classes this video is assigned to.

    Duplicate or Delete a video

      1. Click the ellipsis (...) button to the right of the Edit Name button.
      2. From here you can either choose to duplicate the video (to create a copy) or delete the video from your My Content page. Note: If you delete the video, student grades and progress related to this video will still be saved.
  • How do I assign a video lesson?

    You can either assign each video individually or assign multiple videos at once. Here's how:

      1. Click on your "My Content" library from the menu on the left-hand side of your page.
      2. Check the box(es) below the video(s) you wish to assign.
      3. Select "Assign" from the bottom menu.
      4. Choose the classes you want to assign the video to. By default, the "Assign all" option will be selected which assigns the video to all the students in your selected class(es), including any students who may join your class in the future.
      5. If you only want to assign the video to certain students in your class, check the box for the class you're interested in and choose the "Assign manually" option. Then you can select the specific students to assign your video to. (Please note that this option isn't available for LMS-integrated classes.) 
      6. Add a start date and due date (if necessary) and choose if you want to prevent skipping or turn on closed-captioning.
      7. Click "Assign" and you're done!

    Here’s a quick video tutorial to walk you through the above steps:

     

    If you use an integrated LMS, check out our articles on how to post assignments using Google Classroom, Canvas, Schoology, or another LMS.)

  • How do I share assignment links with my students?

    To share your assignment via a link, follow the instructions below:

      1. Select a class from the My Classes menu on the left-hand side of your page.
      2. Click on the assignment you want to share.
      3. When viewing the assignment, click the "Share Assignment" button towards the top of the page.
        For Google Classroom- and Microsoft Teams-integrated classes, simply click the ellipsis (...) at the top of the page and choose "Share Assignment" from the drop-down menu. If you use another integrated LMS, this feature is not available.
      4. A pop-up with appear and provide you with the assignment link and embed code. 
      5. Copy the link or embed code to and paste it wherever your students will see it.

     

    Note: Assignment links are class-specific, meaning if you've assigned a video to multiple classes, each class will have a unique assignment link that will only work for students in those classes.

    If you are using an integrated LMS, find the article pertaining to your LMS to learn more about how creating and sharing assignments works.

    If you’re interested in embedding a video assignment into a blog or website you can learn more here.

  • How do I set a start date, due date, start time or due time?

    To set a start date and start time:

      1. Once you're ready to assign a video, you'll see a pop-up with "Assign to a class" at the top. Here you'll see "Start Date" on the top and "Due Date" below it.
      2. To set a start date, click on the box labeled "Start Date". 
      3. Here you can select a start date from the calendar pop-up. The start date defaults to today.
      4. To set a start time, while in the same calendar pop-up, in the bottom left you'll see "Hour" and "Minute." Use the arrow keys to set the start time and click the button to choose a.m. and p.m. 
      5. Select the start date and start time, click the blue "Save" button and you're good to go!

    Note: Remember to select the class and choose if you want to prevent skipping! 

    To set a due date and due time:

      1. Once you're ready to assign a video, you'll see a pop-up with "Assign to a class" at the top. Here you'll see "Start Date" on the top and "Due Date" below it.
      2. To set a due date, click on the left box labeled "Start Date."
      3. Here you can select a due date from the calendar pop-up. The due date defaults to today.
      4. To set a due time, while in the same calendar pop-up, in the bottom left you'll see "Hour" and "Minute." Use the arrow keys to set the start time and click the button to choose a.m. and p.m. 
      5. Select the due date and due time, click the blue "Save" button and you're good to go! 

    To change a start date, start time, due date, or due time:

      1.  In the assignment view, click on the box with "Start Date" at the top. Choose the start date and time you want, then click the blue "Save" button.
      2. To change the due date or due time, click on the box with "Due Date" at the top and follow the same steps. That's it!

    You might also be interested in our article on how to assign videos

  • How are my assigned video lessons organized?

    You can find the video lessons you’ve assigned by choosing the class in question from the list under “My Classes” in your left-hand menu.

    Once there, you’ll see all assignments listed in order of due date. Oldest due dates are towards the top of the list and then assignments with no due date towards the bottom.

    To learn how to set a due date, check out this article.

    Assignments on this page fall into three categories:

    • In Progress
      Assignments will fall under this category if the start date has passed and the due date is in the future, or if you still have answers to grade (whether the due date has passed or not). Assignments with no due date will also appear under this category until all students have completed them. 
    • Upcoming Assignments
      Assignments will fall under this category if the start date is in the future.
    • Graded and Completed
      Assignments will fall under this category if the start and due dates have passed and you don’t have any pending answers to grade.

    To narrow down your view or your search for a particular assignment, use the filters towards the top of your page: All, Due Date, No Due Date, Pending to grade, and Completed. Click on one of these options to see only that type of assignment.

    If you’re wondering how assignments are ordered for your students, take a look at this article.

Managing My Classes & Students

  • How do I invite new students to my class?

    Once you’ve created your class, you’re ready to invite your students! You can do this by sharing either your class code or a direct class link with them.

    If you use Google Classroom, you can also import your students directly from Google Classroom, check out this article to learn more

    Using your class code
    Each class you create is associated with a unique class code that connects your students to the class. If a student doesn’t have an Edpuzzle account yet, they'll be prompted to create one in order to join the class. Here’s how to invite your students:

      1. Select the class from the My Classes menu on the left-hand side of your page.
      2. Click on the "Class members" tab and then the blue “Invite students” button. 

    Here’s a quick video tutorial to walk you through the above steps:


    Note:
    If you can’t find your class code and you’re missing the blue “Invite students” button, you may be using an LMS-integrated course, which operates a little differently. To learn more about students joining those classes, check out these articles.

    Open classes
    With open classes, your students can join a class and complete assignments without an Edpuzzle account! To invite students to the class, click on the "Invite students” button in the upper right-hand corner of the class page. You can either share the link or class code with your students. Students won’t be able to save their sessions, so if they leave your open class and then join again at a later time, they’ll be treated as a new student.

    In contrast with classic classes, open classes don’t have a “Class members” tab. This is because each assignment will generate its own list of students as they join your open class.

  • How do I remove a student from a class?

    If you need to remove a student from your Edpuzzle class, follow these steps:

      1. Choose the student’s class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Go to the “Class members” tab.
      3. Find the student’s name and click the ellipsis (...) to the right. 
      4. Select "Remove from class" in the drop-down menu.
      5. Confirm the deletion in the pop-up window that appears.

    If you need to remove multiple students at once, check the boxes to the left of the students' names and select "Remove from class" from the bar at the bottom that appears.

    Removing students is helpful if they've created an extra account by mistake. However, keep in mind that once a student has been removed from the class all of their associated progress and data for your class will also be deleted and can’t be recovered. So, be careful when deleting students!

     

    You might also be interested in our article on how to edit a student's name or change their password.

  • Can I embed an assignment into an LMS, blog or website?

    With Edpuzzle, you can easily embed your video assignments on your website or LMS!

    How to use Edpuzzle with your LMS

    If you use Canvas, Schoology, Moodle, Blackboard, Powerschool, or Blackbaud, among others, you can enjoy all the benefits of Edpuzzle from within your LMS.

    With the Edpuzzle integration, you can share your video lessons with your LMS classes, and your students will be able to complete them right in your LMS, without needing to create an Edpuzzle account.

    Check out these articles to guide you through the set-up process:

    How to embed Edpuzzle assignments on your blog or website

    You can embed Edpuzzle assignments into nearly any website or blog. Your students can watch the video from one place, and you'll collect their progress and responses in Edpuzzle. 

    To find the embed code, follow these steps:

      1. Select a class from the My Classes menu on the left-hand side of your page.
      2. Click on the assignment you want to embed.
      3. When viewing the assignment, click the "Share Assignment" button towards the top of the page.
        For Google Classroom- and Microsoft Teams-integrated classes, simply click the ellipsis (...) at the top of the page and choose "Share Assignment" from the drop-down menu.
        If you use another integrated LMS, this feature is not available.
      4. A pop-up will appear and provide you with the assignment link and embed code. 
      5. Copy the embed code and paste it into your chosen website or blog.

    You can paste the embed code into the majority of blogs and personal website platforms. It will also work for virtually any LMS on the market (i.e. Haiku or Edmodo).

    If you're a WordPress user, you can share the assignment with a link, which will redirect your students to Edpuzzle. At this time the embed feature isn't supported for WordPress websites. 

     

    Note: Assignment links are class-specific, meaning if you've assigned a video to multiple classes, each class will have a unique assignment link that will only work for students in those classes.

    If you need help embedding your lesson into your LMS, let us know by contacting us at support@edpuzzle.com

  • Do my students need an Edpuzzle account?

    With open classes, your students aren't required to have an Edpuzzle account, which means they won't need to create a username or password. For more information, check out our article on how open classes work.

    On the other hand, if you'd like to record your students' progress on an assignment, then students must have an Edpuzzle account. However, if you're simply sharing your content with a colleague or don't need to record their grades, then the person you're sending the link to does not need an account.

    To track your students' progress on a video assignment, they will need an Edpuzzle account. When they complete assignments through their account, you’ll be able to see whether they’ve watched the video, their quiz responses and more. See the article on how to invite new students for instructions on how to add students to your Edpuzzle class.

    If you don’t need to track progress, you can share a link to your video that anyone can access, even without an account. You can do this by opening the video and clicking on "Share preview." From here, you can share a direct link to the video or embed the assignment on a site. When somebody opens a preview link, they can watch the entire video and view questions, but their progress and grades won't be recorded.

  • How do I move a student to another class?

    If you’d like to move a student to a different class, you’ll need to remove them from their current class and invite them to the new one. However, this will delete any of the student's existing progress and grades from their original class, which won't be transferred to the new class.

    To remove a student from a class: 

      1. Choose the student’s current class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Go to the “Class members” tab.
      3. Find the student’s name and click the ellipsis (...) to the right. 
      4. Select "Remove from class" in the drop-down menu.
      5. Confirm the deletion in the pop-up window that appears.

    To add a student to their new class:

      1. Choose the student’s new class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Go to the “Class members” tab.
      3. Click the “Invite students” button to view your class code.
      4. Share the class code or link with your student.
      5. Once the student has joined the new class, you’ve successfully transferred them from one class to another. If they need help joining the class, here’s a quick article with easy-to-follow instructions.


    Note:
    If you’re using LMS-integrated classes the process for adding students to the new class will look a little different. Check out our articles on using Edpuzzle with different LMS integrations to learn more about how students are added to those types of classes.

  • How do I change a student's password or name?

    To reset a student's password or edit a student's name on Edpuzzle, follow these steps:

    Reset Password

      1. Choose the student’s class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Go to the “Class members” tab.
      3. Find the student’s name and click the ellipsis (...) to the right. 
      4. Select "Reset password" in the drop-down menu.
      5. Enter a new password in the pop-up window that appears.
      6. Click the “Save new password” button to confirm the change.
      7. Direct the student to log in on edpuzzle.com using their new credentials to make sure things are working properly.

    Change a student's name

      1. Choose the student’s class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Go to the “Class members” tab.
      3. Find the student’s current name and click the ellipsis (...) to the right. 
      4. Select "Edit name" in the drop-down menu.
      5. Enter the name change in the pop-up window that appears.
      6. Click the “Save name” button to confirm the change.

     

    If you need to remove a student from your class, check out this article.

See all 9 articles

Managing My Students' Progress

  • How do I add personalized feedback for students?

    In Edpuzzle, you can comment on a student’s response to any question in order to provide the student with clarifying information, helpful tips, or encouragement.

    To post your comment:

      1. Choose a class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Select an assignment.
      3. Select a student from the “Students” tab on the assignment.
      4. Scroll through the questions and submitted responses to find the one you wish to comment on.
      5. Click the “Comment” button to the right of that question.
      6. Type your feedback in the pop-up window that appears and then click “Comment” to post it.

    For students to view your comment:

      1. Go to the assignment again.
        • If you’re using classic Edpuzzle classes or Google Classroom connected classes, students can log into their Edpuzzle account as usual, locate your class from the list of classes on the left-hand side of their page, go to the “Completed” tab, and then select the assignment in question.
        • If you’re using classes integrated with an LMS (like Canvas, Schoology, etc.) students should access the assignment again from your LMS, as they would normally.
      2. Click the blue “Show Results” button.
      3. Scroll down to view all questions and submitted responses.
      4. Your comment on a question will appear right below it with your name and a timestamp.
      5. Students can respond if necessary by clicking the word “Comment” below your feedback. Their comment will appear in the same location in your teacher account.

    Note: Comments cannot be edited or deleted, but you can add as many as you like. This is useful if you want to include more information or clarify something from your first comment.

    If you’re interested in providing immediate feedback for all students, check out this article.

  • How does the Gradebook work?

    Just like everything at Edpuzzle, we try to keep our Gradebook simple, powerful and useful. We'll explain the following sections in greater detail:

      1. Progress calculation
      2. Total score
      3. Total time spent
      4. Turned in "Late"
      5. Individual student report
      6. Range of dates
      7. Download progress

    Progress calculation 

    If you assigned video lessons with questions, you'll want to see the grade that each student got in each video, which is exactly what Edpuzzle shows.

    If an assignment still has open-ended questions pending to be graded, you'll see "..." Once you grade those questions, the Gradebook will automatically update that information.

    Under each grade, you'll see a thin line showing the percentage of the video watched by that student. This will also give you more information about the level of completion for the assignment.

    Total score 

    At the beginning of each student's row, you'll see the "Total score". This is an average of all the grades earned by that student for the displayed period of time.

    It's important to note that if a video doesn't have questions, it won't be included in the "Total score" calculation.

    If you're using Edpuzzle as a formative or summative assessment tool, this information is priceless!

    Total time spent 

    Next to the "Total score" you'll see the "Total time spent". This information shows how much time each student spent watching the videos.

    This information can help you analyze how much effort your student made. If a student is rewatching the lesson to get a better grade, the total time spent will be higher. We strongly recommend encouraging your students to rewatch certain parts of the video before responding to a question.

    Turned in "Late"

    If the video lesson has a due date and the student completed the video "Late", you'll see a red clock icon next to that grade. That grade will still count as part of the total score.

    Individual student report

    If you click on any student's name, you'll get an individual report. You'll see the total score, the total time spent and their progress for each assignment. This report is ideal if you want to have a one-on-one meeting with a student.

    Range of dates

    By default, you'll see the video lesson assignments from the past 30 days. If you want to change the date range, click on the "Start Date" box and enter the dates of your choice.

    Download progress

    If you want to download any information from the Gradebook to use in your school reports, simply click "Export Gradebook." You'll get a CSV file that you can open using Excel, Google Sheets, or even upload to your online School Gradebook.

  • How do I view students' progress and grade questions?

    There are four different options for seeing students' progress and answers:

    1. Student progress across multiple videos
    2. Track entire classroom progress for one video
    3. Track individual student progress for one video
    4. Grade questions

    Student progress across multiple assignments

    If you use Edpuzzle as a formative or summative assessment tool, you'll be happy to hear that Edpuzzle has a "Gradebook" feature. If you want to check students' progress across all assignments in one place, follow these steps:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Choose the “Gradebook” tab towards the top of the page. Automatically, you'll see the results from the video lessons assigned over the last 30 days.
      3. If you want to change the date range, click on the "Start Date" and "Due Date" boxes to enter the dates of your choice. There are also several preset ranges that you can choose from. Be sure to click the blue "Save" button to make sure your date selection is applied.

    If you want to download these grades in a CSV file, click the "Download Gradebook" button.

    Track the progress of an entire class for one assignment

    If you want a general view of all your students' grades and progress for a specific video, follow these steps:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. You'll see a quick summary of the progress and grades for students in that class.

    If you're exploring your students' progress with the Gradebook, you can click on the title of the assignment to see the progress report for that specific video. 

    Track an individual student's progress

    To see one student report for a specific assignment, follow these steps:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. Find and click on the student's name from the list under the “Students” tab.
      4. You'll see a full report of your student's progress and answers.


    Here’s a quick video tutorial to walk you through the above options for viewing student progress:

    Grade questions

    Here’s how to view student responses to the questions in an assignment:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. Under the video preview, click the "Questions" tab.
      4. You'll see a summary of the number of successful answers for each question.
      5. Select any question to see all the students' responses to that specific question. 

    To learn more about grading student  responses, check out this quick tutorial:

    To quickly find which questions still need to be graded:

      1. Select the class you want to view from the “My Classes” list on the left-hand side of your page.
      2. Click on the assignment.
      3. Towards the top of the page, you'll see a "Answers to grade" button (if you have ungraded responses). 
      4. Click this button to see a list of the open-ended questions for the video and the student's responses that still have to be graded. 
      5. Click "Show" at the bottom of the list to see the responses you've already corrected.
  • How do I reset an assignment for a student?

    Resetting an assignment for an individual student is useful if you want them to try again or to review the material. 

    To reset an assignment for a student:

    1. Select the class where the assignment is located from the list under “My Classes” on the left-hand side of your screen.
    2. Click on the assignment.
    3. Find the student’s name and click the ellipsis (...) to the right.
    4. Choose "Reset progress" from the drop-down menu.

    Keep in mind that when you reset a student’s progress this will delete their initial attempt at the assignment completely so that they can start fresh. Their original progress/grade cannot be recovered!

     

    You may also be interested in how to reset an assignment for the entire class.

  • How do I reset an assignment for an entire class?

    Resetting an entire assignment for the whole class can be helpful if you're reviewing material at the end of the year to prepare for a test.

    Here's how to do this:

      1. Select the class where the assignment is located from the list under “My Classes” on the left-hand side of your screen.
      2. Click on the assignment.
      3. Click the ellipsis (...) towards the top of the page.
      4. Select "Reset student progress" from the drop-down menu.
      5. This will open a pop-up window where you can click "Yes, reset" to confirm your choice.


    Alternatively, you can take a look at our article on how to reset an assignment for an individual student.

  • Can I exempt a student from an assignment?

    If you'd like to exempt a student from a certain video lesson for whatever reason (if they've been absent, for example), you can do so in just a few simple steps:

      1. Choose the student’s class from the list under “My Classes” in the menu on the left-hand side of your page.
      2. Select the assignment in question.
      3. Find the student’s name and click the ellipsis (...) to the right. 
      4. Select "Unassign" from the drop-down menu.
      5. Click the "Yes, unassign" button in the pop-up window to confirm your choice.

     

    Note: This option is NOT available for LMS-integrated classes, like those from Google Classroom, Canvas, Schoology, etc.

    You might also be interested in our article on how to reset an assignment for a student.

See all 12 articles

Managing My Content

  • How do change the privacy settings for my videos?

    When a video is set to Public, this means that it will be visible and searchable by other Edpuzzle users. If you would like to make your video lesson available to others in your school, or across Edpuzzle, set it to Public.

    When a video is set to Private, this means that only you and your students will be able to view it: You at any time from your My Content area, and your students only when the video is assigned to them.

    If you're looking to share a specific video lesson with a colleague and you’re not seeing the "Share Preview" option when viewing the video, this means that it is set to Private. You will see "Private" listed in the menu at the top of the page. Click the word “Private” to toggle the setting to "Public" and the Share Preview option will become available so that you can retrieve a preview link or embed code.

    To start, all your videos will be Public. Here's how you can change your overall video privacy settings:

    1. Go to the Settings tab within your profile (https://edpuzzle.com/profile?tab=settings)
    2. Under the Privacy section, toggle between Public and Private to set your preference. Any new videos added to your content will default to that setting moving forward.

    Note: You will still be able to change the settings for individual videos using the steps mentioned above, no matter your overall privacy settings.

  • Can I upload my own videos?

    Absolutely! To upload your own videos to Edpuzzle:

    1. Click on the blue "Add Content" button at the top of your page.
    2. Select "Upload video" from the drop-down menu.
    3. From here you can either drag the video file into the box framed with a dotted line, click "Choose a file…” to upload a video file from your computer, or click “Google Drive” to upload a video file directly from your Google Drive.
    4. Once you've selected your file it will automatically start uploading and appear in your "My Content" library.

    Edpuzzle supports many video formats including AVI, MOV and MP4. All uploaded files must be under 1 GB in size!

     

    Note: Content you upload must not infringe on the Digital Millennium Copyright Act. Edpuzzle reserves the right to identify and terminate users who violate this law per our Terms of Service.

  • How do I upload a video from an external app?

    Explain Everything

    The digital whiteboard videos you make in Explain Everything can be uploaded from either your iPad, web browser, Android or Chromebook device.

    To upload your video from your iPad:

        1. Tap on the Share button.
        2. Select Export and choose Video.
        3. Select Edpuzzle as the destination. The video will be immediately uploaded to your My Content page within your Edpuzzle account.

    To upload a video from a web browser, Android or Chromebook device:

        1. Create a Web Video Link or Export your project as a video on your tablet once you finish your recording. 
        2. Download the mp4 file (skip this step if you have already exported your video).
        3. Upload the video to Edpuzzle manually.


    Screencastify

    Now you can upload your Screencastify recordings to Edpuzzle and embed questions for added engagement!

    Before you can upload a recording to Edpuzzle, you'll first need to add it from the App Smash Library in Screencastify. 

    To add Edpuzzle to your Share Options

        1. Select "Add more share options" in the Share section of the Video Page.
        2. On the new page that pops up, toggle Edpuzzle on.

    Once you've added Edpuzzle as a share option, it'll display on the Video Page for all future and past recordings.

    To upload your recording to Edpuzzle:

        1. Select "Upload to Edpuzzle" under the Share Options on the Video Page.
        2. In the new tab that pops up, select "Google Drive." This will allow us to upload the video directly from your Google Drive account to Edpuzzle.
        3. In the Google Drive file picker, select the video you'd like to upload.
        4. That's it! Your video will begin processing on Edpuzzle.

     

  • How do I share my videos with other teachers?

    There are two ways to share your Edpuzzle videos with your colleagues.

    Sharing through the school channel
    As long as you and your colleagues belong to the same school in Edpuzzle, you can quickly and easily share content!

    To do this:

    1. Click “Discover” from the menu on the left-hand side of your page.
    2. Click “My School” towards the top of the page.
    3. Use the filters to find content created by colleagues.

    To find a specific colleague’s content, select “My School” or "My Network" from the menu on the left-hand side of your page then choose a teacher to view all of their public lessons.

    If you can't find your colleague and have checked to make sure you're in the same school, then either you or your colleague may not have verified your account email. To learn more, check out our article on email verification

    Sharing a video link with a colleague
    You can also use a link to share video content with your colleagues. From this link, teachers can review or copy the video to their own My Content library.

    To find your video's preview link:

    1. Click on the content you want to share in your My Content library.
    2. Click the "Share preview" option in the menu at the top of the page.
      If you don't see this, it means that your video is set to private and you will see the word “Private” with a lock icon in that menu. Videos must be public in order to be shared and viewed by others. To change this setting, click “Private” to toggle the setting to “Public.”
    3. A pop-up with appear and provide you with a preview link and embed code. 
    4. Copy the link or embed code to share the video.
    5.  

    Note: Any progress and responses won't be recorded from those accessing the video using a preview link, as it's meant mainly for sharing content with colleagues, and not for assigning to students. If you'd like to assign a video lesson to your students and record their progress, check out this article.

  • How do I delete video lessons?

    To delete video lessons from "My Content":

    1. Select "My Content" in the menu on the left-hand side of your page.
    2. Check the box or boxes for the video(s) you'd like to delete and select "Delete" from the bottom menu that appears.
    3. This will open a new pop-up where you’ll be asked if you are sure you want to delete the selected video(s).
    4. Click the blue "Delete content" button to delete the video(s). If you decide you do not want to delete the video(s), click the white “Keep content” button.

    Note: When you delete a video, all the student data associated with it (grades and progress) will remain visible on the associated assignment(s) and in your Gradebook. 

    Once a video has been deleted, it can’t be recovered!

  • How can I get more storage space?

    If you've used your maximum amount of storage space and would like more room, we'd love to show you how! Your storage maximum is flexible, meaning you can permanently increase the original 20 video limit through referrals or by upgrading to a Pro plan.

    Check out the two options below for how to increase your storage limit: 

    1. Refer your colleagues to Edpuzzle! Are you enjoying Edpuzzle? Share the love! For every referral that creates and verifies an Edpuzzle account, both of you will receive space for three more videos or student projects! Log into Edpuzzle and then click here to invite them. 
    2. Talk to your school about going Pro! There are probably more teachers than you think using Edpuzzle at your school. When your school gets a Pro license, your admins gain access to curated curriculum for PD and student certifications, your school gets dedicated support, training and coaching, and all the teachers receive unlimited storage space! Share our pricing page with your admin or department head so that they can check out our low-cost licensing options and apply to become Pro.

    If you're not able to share Edpuzzle or get your school to subscribe to Pro, you can always delete content you're not using to free up some space. If that's not an option either, you might consider getting an individual Pro Teacher license to enjoy unlimited storage space.

    Promo codes

    Occasionally, Edpuzzle may create unique promotional codes for events or special circumstances. You’ll be able to enter a promo code if you’re registered at a non-Pro school. 

    To use your promo code:

      1. Click on your profile menu (the icon in the upper-right corner while logged in).
      2. Click on your name.
      3. Select the “Plan” tab.
      4. Scroll down to find the promo code box.
      5. Enter your code and click the blue "Apply" button. 

    With an Edpuzzle Pro account, you'll have unlimited video lesson storage. If your school is ready, you can request pricing for our Edpuzzle Pro plans. Our Pro School team will reach out to you and be happy to help you along the way!

See all 9 articles

Account Settings

  • How do I delete my account?

    First of all, we're really going to miss you! We hope you'll be back someday soon. 

    To delete your account:

      1. Click the circular profile icon in the upper right-hand corner.
      2. Select your name from the menu that appears.
      3. Scroll down to the bottom of the page and click the "Delete account" button.
      4. Read and check all the boxes in the pop-up window, then click the "Delete account" button to confirm the deletion.

    Note: When you delete your account, due to our Privacy Policy, all of your content, classes, assignments, and student grades will be permanently deleted. We won't be able to recover any of this data after it's deleted.

  • I forgot my password.

    If you're a teacher and you’ve forgotten your password, click on "Forgot your password?" under the password field.

    Enter your Edpuzzle email and we'll send you instructions to reset your password.

      1. If you can't find the reset email in your inbox, make sure to check your spam folder.
      2. If you still can’t find it, it’s possible that you didn't give the same email address that you used to sign up for Edpuzzle or that the email address you used is unable to receive messages from outside your network.
      3. If you can't remember which email you used to sign up, check your email history to see which account received Edpuzzle emails in the past. 
  • How do I update my personal information or preferences?

    You can change your name, email, password, school, and preferences on Edpuzzle all from your profile.

    Accessing your profile page

    You can access your profile page by either going directly to www.edpuzzle.com/profile or by clicking on the circular profile icon in the top-right corner of your screen, then select your name from the drop-down menu

    Changing your name

    1. From your profile page, edit the "First Name" and/or "Last Name" fields at the top of your page.
    2. Click "Save changes."

    Changing your account email

    1. From your profile page, edit the "Email" field at the top of your page.
    2. Click "Save changes."
    3. Verify your new email.

    Make sure that if you have a connected Google account or Microsoft account, you update that linked account as well! This will ensure that you can continue to use Google Sign-In or Microsoft Sign-In if your email address changes.

    Changing your password

    1. From your profile page, click "Change password under the "Password" section.
    2. In the pop-up window, enter your current password followed by you new password.
    3. Click "Change password."

    Changing your school

    1. Head to your profile and then select the "School" tab towards the top of the page.
    2. Under the "My School" section, click "Change school."
    3. Read the agreement in the pop-up window and check each box indicating your understanding.
    4. Click "I agree."
    5. Enter your new school's name in the search field and select your school from the drop-down list. 
    6. Click "Continue"
    7. Select your grade level and subject, then click "Start teaching" to save your changes.

    If you can’t find your school by searching, create it by clicking “Add my school or organization" at the bottom of the pop-up window. From there, type in your school name and enter the city and state. Then click “Add school.”

    Changing your contact preferences

    You can subscribe to or unsubscribe from our email list at any time by changing your contact preferences. To do this:

    1. Head to your profile and then select the "Settings" tab towards the top of the page.
    2. Scroll down to the "Contact preferences" section.
    3. Check or uncheck the boxes to indicate the kinds of emails you'd like to receive from Edpuzzle. Your changes will be saved automatically!

     

    If you have any questions about your data privacy, please review our Privacy Policy or email us at privacy@edpuzzzle.com

  • How can I change my school?

    If you’ve signed up for the wrong school or you’ve moved to another school, you can easily change your school settings in your profile. There you will be able to change your:

    • School
    • Email address
    • Subject

    Your classes, assignments, and student data will be removed once you've switched schools, to protect student privacy. Your content will be saved, so no need to worry about losing videos! 

    If you know you’ll be moving schools, please change your school in Edpuzzle as soon as possible! If your old school disables your email address and you’re not able to log in, we won't be able to recover your account.

    To change your school:

      1. Click the circular profile icon in the upper right-hand corner.
      2. Click on your name to access your profile.
      3. Click the "School" tab.
      4. Click the "Change school" button found next to your current school name.
      5. A pop-up menu will appear – read and check each point listed, then click the "I agree" button.
      6. Select your new school and subject, and click on the "Join school" button. 

    You can only switch schools once every six months. Once you’ve changed schools, you'll see a message with the date when you'll be able to change schools again.

    If you lost access to your Edpuzzle account because you were signing in with Google and your Google email is no longer valid, let us know at support@edpuzzle.com and we'll help you get back into your account so that you can keep all of your awesome video lessons!

    Lastly, if you have already created a new account with your new email address, but you want to switch the email address of your original account and use that instead, you'll have to log into the new account and delete it first. You can delete an account by navigating to the bottom of the "Settings" page. (Make sure you don't delete an account if you have videos in it that you want to keep!)

     

    Note: Changing your school will delete all of your classes and assignments, but not your content. This is done to protect student privacy. You can read more about our privacy policy if you're curious.

  • How do I log out?

    To log out of Edpuzzle, you should click on your profile icon in the top right corner, then click “Log out.” 

    Alternatively, you can go to www.edpuzzle.com/logout. Hope to see you again soon!

Google Classroom Integration

  • Using Edpuzzle With Google Classroom

    You can connect your Edpuzzle account to your Google account and Google Classroom in two ways:

    Connecting your Google account when signing up

    1. From the Edpuzzle homepage, click the "Sign up" button at the top of the page.
    2. Select "I’m a teacher" or "I’m a student" accordingly.
    3. Click the "Sign up with Google" button and select your Google account when prompted.
    4. Now your new account is automatically connected to Google! You'll be able to use the "Log in with Google" button for added privacy and security.

    Connecting your Google account from settings

    1. Log in to your Edpuzzle account with your email and password.
    2. Click the circle icon in the upper right corner and click on your name in the drop-down menu.
    3. Scroll down on your profile page to the section labeled "Connected accounts."
    4. Click "Connect with Google" and select the account you use for your Google Classroom in the pop-up window that appears.

     With Google and the Google Classroom integration, you can:

    Troubleshooting the Google Classroom integration

    Here are some common issues that you may encounter with helpful articles on how to fix them:

     

    Note: Your account email and your connected Google account email can be different! 

  • How do I import my Google Classroom courses?

    To add new Google Classroom classes to your Edpuzzle account:

      1. Click the plus (+) sign next to "My Classes" in the menu on the left-hand side of your page.
      2. Click the “Google Classroom” button. You may need to log into your Google account again (or for the first time) here. If prompted, just sign in with the appropriate account.
      3. A list of your Google Classroom courses will appear. Check the box next to the class(es) you’d like to import.
      4. Fill in the subject and grade level fields for each class selected.
      5. Click the “Import classes” button to finish the import.

    This will add your chosen classes to Edpuzzle, along with your current roster for the class, so that you can easily post video lessons and sync grades.

    If you’re having trouble importing your classes, check out this article.

  • Importing new students from Google Classroom

    When you connect your Google Classroom to Edpuzzle, the roster is automatically imported.

    Once a class has been imported from Google Classroom, the only way to add more students is to first add the students to the Google Classroom course and then import them to Edpuzzle.

    To make sure any new students are added to your class in Edpuzzle, follow these steps:

      1. Check your Google Classroom to make sure the student is on the roster for the class in question. If not, you'll need to add them before proceeding.
      2. In Edpuzzle, select the class in question from the list under “My Classes” in the menu on the left-hand side of your page.
      3. Click the "Class members” tab and on the right-hand side, you'll see the "Import students" button. Click that button and your roster should update to include any new students from Google Classroom who have been added since your last import.


    Note:
    If your roster in Edpuzzle does not update automatically after completing the steps above, check out this article.

  • How do I share assignments on Google Classroom?

    Sharing assignments is easy if you use Google Classroom and have already imported your classes into Edpuzzle. 

    You can post assignments directly to Google Classroom from Edpuzzle in one of two ways.

    First method:

      1. In the "assign" pop-up window of a video, select the Google Classroom classes you'd like to post your assignment to.
      2. At the bottom of the window, toggle the "Post on Google Classroom" option to “On.”
      3. Click the blue "Assign" button and you're done!

    Here’s a quick video tutorial to walk you through the above steps:

    Second method: 

      1. Go to your Google Classroom connected class in Edpuzzle.
      2. Click the assignment you wish to post to Google Classroom.
      3. Go to the right-hand side of the assignment's page and click the "Post on Google Classroom" button. Now your assignment will be available directly on Google Classroom!

     

    Note: If you want to schedule an assignment for the future, remember to set a start date BEFORE you post your assignment to Google Classroom.

  • How do I export grades to Google Classroom?

    Grades are exported automatically for your students when they complete an assignment and you grade all of their answers. You can also manually export grades at any time by following these steps:

    1. Choose the class you'd like to export grades for from the list under “My Classes” in the menu on the left-hand side of your page.
    2. Select the assignment.
    3. Click the ellipsis (...) at the top of the page and select "Export grades to LMS" from the drop-down menu.

    Keep in mind that when you export your Edpuzzle grades to Google Classroom, they'll appear in one of two ways:

    1. "Returned." This means that the assignment on Edpuzzle was completed by the student and graded by the teacher, including open-ended questions. This grade will be visible to the student on Google Classroom. Note that grades will be exported automatically once a student has completed an assignment and all the questions have been graded.
       
    2. "Draft." This means that the assignment on Edpuzzle either was NOT completed by the student or that the teacher still has questions to grade. This grade will NOT be visible to the student on Google Classroom.

    To change the grade from "Draft" to "Returned" so the student can see it, you can simply type in the grade in Google Classroom and change the status manually to "Returned."

     

    Note: When you export Edpuzzle grades, don't worry if they appear as "Not turned in" on Google Classroom. This is simply because students didn't manually turn in the assignment on Google Classroom. To change this, have the student click “Mark as Done” on the assignment in Google Classroom.

  • How can I add my co-teacher from Google Classroom?

    If you’ve integrated Edpuzzle and Google Classroom, adding a co-teacher to the class in Edpuzzle is simple!

    To set up a shared class in Edpuzzle, follow these steps:

    1. Add your co-teacher to your Google Classroom, if they haven't been added already. Google has directions for adding one or more teachers to your classes.
    2. Log into Edpuzzle and create a Google Classroom-integrated class by clicking the plus (+) sign next to "My Classes" on the left-hand side of your page and then the “Connect LMS class” tab in the pop-up window that appears. Click the Google Classroom button. From there, you can select the class you share with your co-teacher to import.
      You may need to log into your Google account again (or for the first time) here. If prompted, just sign in with the account linked to your Google Classroom.
      If you have already imported your class from Google Classroom to Edpuzzle, skip this step.
    3. Have your co-teacher sign into Edpuzzle (or create an Edpuzzle account, if they haven’t already) and import the same course into their account using Step 2.

    Once you've both added the class to Edpuzzle, you will be able to assign lessons to your shared students, view and grade their answers, and add or remove students from the class as co-teachers.


    For more information, check out our article on using Edpuzzle with Google Classroom.

See all 8 articles

LMS Integrations

  • Connecting your Microsoft account

    If your school uses Microsoft Teams, connecting your Microsoft account is a quick and easy process!

    You can connect your Edpuzzle account to your Microsoft account and Microsoft Teams in two ways.

    Connecting your Microsoft account when signing up:

      1. From the homepage, click the "Sign up" button.
      2. Select "I’m a Teacher."
      3. Click the "Sign in with Microsoft" button and select the appropriate Microsoft account when prompted.
      4. Now your new account is automatically connected to Microsoft! You'll be able to use the "Log in with Microsoft" button for added privacy and security.

    Connecting your Microsoft account from settings:

      1. Log in to your Edpuzzle account with your email and password.
      2. Click the circular icon in the upper right-hand corner of your page and then on your name in the drop-down menu.
      3. Once on your Profile page, scroll down to the section labeled "Connected accounts."
      4. Click "Connect with Microsoft" and select the appropriate Microsoft account when prompted.
      5. Now your new account is automatically connected to Microsoft! You'll be able to use the "Log in with Microsoft" button for added privacy and security and easily import your classes from Microsoft Teams for a smooth integration.

    Troubleshooting Microsoft Sign-In

    Microsoft Sign-In is not currently supported in the Safari browser. 

    • If you want to use Microsoft Sign-In, make sure you’re using another browser (like Chrome or Firefox).
    • If you want to continue using Safari, you’ll need to log into Edpuzzle with a username and password or Google Sign-In. 

    Your school/district may need to approve your use of Edpuzzle with the Microsoft SSO. If you encounter an error message requesting administrator approval or permission when trying to connect your Microsoft account or while importing classes from Microsoft Teams, check with your IT admin help!

    If you’re an IT admin who needs help approving the Edpuzzle app for your teachers within Microsoft Teams, here’s how to do this:

      1. Head to the Azure Active Directory admin center.
      2. Select Enterprise applications.
      3. Add the Edpuzzle app (Application ID: bffbcd4d-00b8-4375-9951-1928250b636e).
      4. Once the Edpuzzle app has been added, access the application properties and then select “Permissions” from the left-hand menu.
      5. Click “Grant admin consent for Edpuzzle.” 

     

    Note: Your account email and your connected Microsoft account email can be different! 

    To learn about integrating with Microsoft Teams, check out this article.

  • Integrating with Microsoft Teams

    There are two methods of integrating with Microsoft Teams. The first is operated mainly from Microsoft Teams, while the other is operated mainly from Edpuzzle.

    Integration Method 1 (recommended)

    With this first integration method, you’ll add the Edpuzzle app to Microsoft and create your assignments there as well.

    To add the Edpuzzle app to Microsoft Teams:

      1. Log into your Microsoft Teams account.
      2. Go to the Microsoft Teams App Store (click the “Apps” icon in the bottom-right corner of your screen)
      3. Search for “Edpuzzle” in the app search bar and click on the app when found.
      4. Click the drop-down arrow for the “Add” button and choose “Add to a team”.
      5. Choose the Team(s) to add the app on the next screen.
      6. Click the “Set up” button at the bottom of the window.
      7. If you’ve already connected your Microsoft account to your Edpuzzle account prior to adding the Edpuzzle app to Microsoft Teams, you’ll immediately be prompted to add a class. This will create an associated class on Edpuzzle where you can view assignments and student progress/grades. 
      8. Select the class’s grade level and subject, and add a description, if desired.
      9. Then, click “Next” to add the class and “Save” to close the pop-up window and view the new class.

    If you hadn’t already created an Edpuzzle account, you’ll be prompted to create one after clicking the “Set up” button while adding the Edpuzzle app. Follow the prompts to Sign Up on edpuzzle.com before returning to Microsoft Teams.

    If you do have an existing Edpuzzle account but hadn’t yet connected your Microsoft account to it, you’ll be prompted to do so after clicking the “Set up” button while adding the Edpuzzle app. To do this:

      1. Head to your Edpuzzle profile page.
      2. Scroll down to view your Connected Accounts.
      3. Click the “Connect with Microsoft” button.
      4. Choose the appropriate account in the pop-up window.

    If you’ve connected your Microsoft and Edpuzzle accounts after adding the Edpuzzle app to Microsoft Teams, you can sync your Teams classes using the “Add a tab” feature:

      1. Select the class you want to integrate from your Teams class list.
      2. Click the plus sign (+) at the top of the page to add a new tab.
      3. Search for Edpuzzle among the available apps and select it when found.
      4. You’ll immediately be prompted to add a class. This will create an associated class on Edpuzzle where you can view assignments and student progress/grades. 
      5. Select the class’s grade level and subject, and add a description, if desired.
      6. Then, click “Next” to add the class and “Save” to close the pop-up window and view the new class.

    How students interact with assignments using this integration method

    Using this integration method, students will be able to log into their Microsoft Teams accounts and complete their Edpuzzle video lessons right from there. No need for them to create a separate Edpuzzle account or leave Microsoft Teams!

    Your students will appear on your assignment and class lists in Edpuzzle after accessing their first Edpuzzle assignment in Microsoft Teams. Once they do, they will automatically populate.

     

    Integration Method 2

    With this second integration method, you’ll import your classes from Microsoft Teams to Edpuzzle and create your assignments there as well.

    Here’s how to set up your classes:

      1. Connect your Microsoft account to your Edpuzzle account, if you haven’t already. Follow the steps here to make that connection.
      2. After you’ve linked your Microsoft account, click the plus (+) sign next to "My Classes" in the menu on the left-hand side of your page.
      3. Click the “Microsoft Teams” button. 
      4. A list of your Microsoft Teams courses will appear. Check the box next to the class(es) you’d like to import.
      5. Fill in the subject and grade level fields for each class selected.
      6. Click the “Import classes” button to finish the import.

    How students interact with assignments using this integration method

    Using this integration method, students will create an Edpuzzle account in order to access and complete assignments. When clicking on an Edpuzzle assignment post in Microsoft Teams, a new window/tab will appear where they will be prompted to log into their Edpuzzle account (they will be able to use Microsoft Sign-In) before the video lesson appears. 

     

    To learn more about this integration, check out the following articles:

  • How do I share assignments to Microsoft Teams?

    There are two pathways to creating your Microsoft Teams-integrated assignments, depending on the method of integration you prefer.

    To create a new assignment from Microsoft Teams:

      1. Select the class you want to assign a video lesson from your Teams class list.
      2. Click on the “Assignments” tab in the left-hand menu.
      3. Click “Create” and then choose “Assignment” from the drop-down menu to start building your new assignment.
      4. Enter the assignment title and instructions, if desired.
      5. Click the “Apps” option below the assignment instructions.
      6. Search for and select “Edpuzzle” from the optional apps.
      7. Choose the video lesson you’d like to assign from your My Content library.
      8. Once selected, click the “Assign” button.
      9. Decide whether you want to prevent skipping or turn on closed captions using the toggle switches next to each option.
      10. Then, click “Assign” and “Save” to confirm your choices.
      11. Set the assignment “Points” to 100. If this field is not filled, your grades will not sync correctly!
      12. Choose your assignment due date.
      13. Lastly, click “Assign” to post your assignment!

    With this method, your students will view assignments directly from Microsoft Teams. This means easy access and no need for them to navigate to another website to complete their work.

    To learn more about the circumstances under which you might use this assignment method, check out this article.

    To create a new assignment from Edpuzzle:

      1. Click on your "My Content" library from the menu on the left-hand side of your page.
      2. Check the box(es) below the video(s) you wish to assign.
      3. Select "Assign" from the bottom menu.
      4. Choose the class(es) you want to assign the video to. 
      5. Add a start date and due date.
      6. Decide whether you want to prevent skipping or turn on closed captions using the toggle switches next to each option.
      7. Toggle the “Post on Microsoft Teams” option to “On” to allow Edpuzzle to post the assignment(s) automatically to Microsoft Teams.
        If you prefer not to post the assignment to Microsoft Teams right away, you can always do so later by clicking the “Post on Microsoft Teams” button in the assignment view on Edpuzzle.
      8. Click "Assign" and you're done!

    With this method, students will be prompted to visit epduzzle.com in a separate window/tab in order to complete their assignments. 

    To learn more about the circumstances under which you might use this assignment method, check out this article.

    No matter which assignment creation method you choose, your students’ progress and grades will be logged in Edpuzzle and will sync automatically to your Microsoft Teams grade book!

  • How do I share an assignment in a Microsoft Teams Meeting?

    For distance or hybrid learning, you may want to be present and available while students are working on completing their video lessons. You can do this easily by sharing an Edpuzzle assignment to your Microsoft Teams Meeting. There are two ways to do this:

    While creating the Meeting

      1. Follow the steps for creating an event in Microsoft Teams.
      2. After the event has been created, select the event from your calendar and click “Edit” from the options provided.
      3. At the top of the page, click the plus sign (+) to add a new tab.
      4. Search for and select Edpuzzle from the available apps.
      5. Click “Add” to confirm your choice.
      6. On the next screen, choose the class that you will be meeting with.
      7. Then, select the assignment you want to share in the Meeting and then click “Save” to post the assignment link in your Meeting.
        Remember that assignments are specific to the class they are assigned to. Only students in the selected class will be able to view the assignment you choose this way. If you have students or other faculty members joining your Meeting who are not in the chosen class, they will not be able to view the assignment using this method.
      8. Once you've started the Meeting and students have joined, click on the “present” icon to launch the Edpuzzle assignment.

    While in the Meeting

      1. Create an event in Microsoft Teams and then start your Meeting when ready.
      2. Before students join, click the ellipsis (...) at the top of the page and choose “+ Add an app” from the drop-down menu.
      3. Select “Edpuzzle” from the available apps and then click “Add.”
      4. On the next screen, choose the class that you will be meeting with.
      5. Then, select the assignment you want to share in the Meeting and then click “Save” to post the assignment link in your Meeting.
        Remember that assignments are specific to the class they are assigned to. Only students in the selected class will be able to view the assignment you choose this way. If you have students or other faculty members joining your Meeting who are not in the chosen class, they will not be able to view the assignment using this method.
      6. Once students have joined the meeting, click on the “present” icon to launch the Edpuzzle assignment.

     

    Note: This feature is only available while using the Microsoft Teams desktop application. Microsoft Teams does not permit the launching of external apps from a Meeting while using a browser.

    You may also be interested in our article on creating assignments using the Microsoft Teams integration.

  • Using Edpuzzle with Clever

    If your school uses Clever, connecting your Edpuzzle account is a quick and easy process!

    You can connect your Edpuzzle account to your Clever account in two ways:

    Connecting your Clever account when signing up

      1. Add the Edpuzzle app to your Clever account.
        (The Edpuzzle app in Clever is offered only for individual teachers. A district-wide app/integration is not available.)
      2. From your Clever account, select the Edpuzzle app to launch Edpuzzle.
      3. If you haven’t created an Edpuzzle account yet, you’ll be prompted to do so.
      4. Follow the steps to set up your Edpuzzle account.
      5. Now your new account is connected to Clever! You'll be able to launch Edpuzzle right from Clever for easy access and easily import your classes from Clever for a smooth integration.

    Connecting your Clever account from Settings

      1. Log into your Edpuzzle account with your email and password.
      2. Click the circular icon in the upper right-hand corner of your page and then on your name in the drop-down menu.
      3. Once on your profile page, scroll down to the section labeled "Connected accounts."
      4. Click "Connect with Clever" and select the appropriate Clever account when prompted.
      5. Choose the pages you’d like to display the Edpuzzle app in Clever and then click “Allow and continue” to finish the installation. 
      6. Now your account is connected to Clever! You'll be able to launch Edpuzzle right from Clever for easy access and easily import your classes from Clever for a smooth integration.

    How Students use Edpuzzle through Clever

    We’ll create a new Edpuzzle account for students automatically when they access the Edpuzzle app for the first time through Clever. Because they won’t be creating a separate username and password, students must always access Edpuzzle through Clever, rather than trying to log in from edpuzzle.com directly.

    With the Clever integration, you can:

     

    Note: Your account email and your connected Clever account email can be different! 

  • How do I import my Clever courses?

    To add new Clever classes to your Edpuzzle account:

      1. Click the plus (+) sign next to "My Classes" in the menu on the left-hand side of your page.
      2. Click the “Clever” button. If you haven’t already connected to your Clever account, you’ll need to do so before moving forward. Learn how to connect your account here.
      3. A list of your Clever courses will appear. Check the box next to the class(es) you’d like to import.
      4. Fill in the subject and grade level fields for each class selected.
      5. Click the “Import classes” button to finish the import.

    This will add your chosen classes to Edpuzzle for easy rostering!

See all 14 articles

Tips and Tricks

  • How to flip your classroom with Edpuzzle

    The Edpuzzle flipped classroom basically consists of assigning your students video lessons to watch at home and using class time for more meaningful activities. Students learn the basic concepts of the lesson at home using Edpuzzle videos, which they can watch at their own pace. This gives the teacher more time in the classroom to work on other activities that will reinforce students' understanding of the topic. Edpuzzle makes the flipped classroom work. Keep reading to learn how!

    Math or Science 

    Math and science are usually taught in two parts: theory and practice. Many teachers complain that the curriculum is so broad that they spend most of their time covering the theory and never have enough time to incorporate problem-solving or projects that allow them to apply their knowledge. Here are a few ways that videos can help:

    1. Assign videos about basic theory. We've created tons of videos covering basic theories in all subjects. You can find them in the "Curriculum" section. Assign one of these pre-prepared lessons to watch at home and use class time to clear up any doubts or push the students to learn key concepts in more depth. Students can watch as many times as they need to, so there's no need to use class time explaining the concept.
    2. Use videos to show how to solve problems. Assign a video explaining the basic process to solve a problem, giving your students the chance to practice before coming to class. You can then use class time for a more challenging version of the same problem.
    3. Engage your students with videos. Share documentaries, lab experiments or any other videos to surprise and engage your students. Collect the questions/reactions/opinions they may have while watching the video and use that data to drive your time in the classroom.
    4. Share class rules via video. Usually, teachers spend a lot of time explaining and repeating class rules (behavior, lab security). Record a video and embed questions to check for understanding. You can use the same video every year, saving you time.

    Languages

    Teaching a language is a huge challenge. Reading, writing, speaking and listening ... teaching them all in a limited amount of time is almost impossible. However, video lessons and the flipped classroom will make your life much easier. Here's how:

    1. Check for listening comprehension. Forget about CDs – you can use any video available on YouTube and embed questions to check for understanding. Include open-ended questions to work on writing skills or multiple-choice for vocabulary checks.
    2. Start a debate. Share an interesting topic using a video from YouTube. You can embed an open-ended question asking for their point of view and use those responses to start a debate in class.
    3. Use videos to go on virtual field trips. You may not be able to physically take your students to a country where the language is spoken, but you can go there virtually with a video, allowing them to explore the culture and listen to native speakers.
    4. Share new grammar and vocabulary. There are thousands of videos that cover grammar rules or vocabulary. Use Edpuzzle to let the students learn these concepts at home and use the time in the classroom for practice.

    Social Studies

    Social studies standards are constantly changing and are so broad that it's hard to cover all the necessary curricula with a limited amount of time. It's also hard to be an expert in every area. Use Edpuzzle to:

    1. Bring in the experts. There are plenty of expert TED Talks available on a wide variety of social studies topics. You can assign these videos to watch at home and ask the students for their points of view or to summarize the content. Use class time to develop key ideas or answer any questions.
    2. Bring books to life. Use videos to enhance the content students read. Reinforce topics they've just learned or build on that topic using digital content. There are great resources already available online. You can embed a few questions to check for understanding, and use class time to discuss and share.
    3. Turn your slides into videos. There are many online tools that enable you to quickly record slide presentations and upload them to Edpuzzle. You can now assign your lecture as homework, and you can use the time saved in the classroom to answer questions or work on projects.
    4. Free tutor for your students. There are excellent video resources on Edpuzzle that are free to use. With one click, you can use the fantastic videos from Crash Course or Khan Academy to give your students an alternative way of learning the concepts covered in class or reinforce particular topics. With Edpuzzle, you can hold your students accountable and easily identify any questions or concerns.

    Special Education

    Special education students need individual attention, but it can be hard to cover the curriculum and provide extra one-on-one time with the students. Here are some ways Edpuzzle can help: 

    1. Create learning stations. We recommend putting together two or three stations and rotating your students. For your video station, equip your students with headphones and have one or more videos ready. By using headphones and visual resources like videos, the students enhance their focus and retention of information. The other stations can have worksheets, hands-on projects, or involve one-on-one time with the teacher. That will give you extra time to provide individual attention to your students.
    2. Discuss behaviors. Many special education teachers spend a lot of time explaining real-world scenarios. It may be hard for your students to visualize that specific situation or the context. Using video lessons can provide a visual example of a particular social situation.

    Other 

    No matter what subject you teach, you can take advantage of Edpuzzle to harness the power of videos in your classes. You can also use Edpuzzle for:

    1. Substitute teachers. If you're sick or traveling and you want your students to continue learning even when you're not there, you can assign a few video lessons to complete while the substitute teacher is there. You can hold them accountable, read their responses, and continue without interruption when you get back.
    2. Creating an in-class flipped classroom. If some students don't have access to the internet at home or you want them to take advantage of the laptops/tablets available in the classroom, we strongly recommend this method. The in-class flipped classroom is a rotation station model where one of the stations is for viewing Edpuzzle video lessons. Every 15-20 minutes (2-3 videos) the students will move to the next station. You can set up different stations where the students learn the same concept using different approaches: peer-to-peer learning, writing/practice problems, teacher lecture, project-based learning or hands-on experiments.
    3. ASL. American Sign Language teachers love video lessons because it's a visual resource to learn how to sign. What's more, the fact that you can embed questions ensures that the student understands the context of the conversation or the meaning of a specific sign. You can even assign the video to watch at home and then monitor student progress and viewing history.
    4. Physical Education. Coaches and PE teachers love video lessons and have been using them for many years to review techniques and strategies and motivate their students. With Edpuzzle, you can finally hold these athletes and students accountable. You can use a video that explains the basic rules of a sport that you want to practice with your students, or you can assign a specific offensive play that you want to cover during practice. The possibilities are endless!
    5. Professional Development. Teachers are also students, but when it's time to do professional development, you're probably tired or thinking about the million other things you have to work on. You can flip PD by assigning videos to watch at home and use class time to respond to questions and allow teachers time to plan how they'd like to implement new concepts in their classroom. You can supervise the work and brainstorm with them.
    6. Music. Videos are an excellent audio resource. Many music teachers use Edpuzzle to cover instruments or musicals. Depending on your students' level, you can assign videos to practice at home and use the class time to practice as a team.

    Tips

    In a flipped classroom, it's important to understand two things that we'll explain more in-depth:

    1. Students love YouTube, but learning from a video is a skill they need to develop.
    2. Change requires patience.

    Teach Students How to Learn From a Video Lesson 

    We strongly recommend explaining your objective in flipping the classroom to your students, their parents, other teachers and your principal. If they understand the final goal, it will be easier to get them on board.

    During the first classes, you can assign videos to watch in the classroom. You can either watch as a group or have students watch individually. Identify and celebrate desirable learning behaviors before the video, like pausing the video, rewatching certain parts of the video to improve understanding, how to sit properly in front of the laptop and how to take notes.

    Then, once the students have practiced a few times with the video and understand the behavior expected of them, we strongly recommend assigning one or two videos per week to watch at home. Measure the number of assignments completed and get feedback from the students on the length of the video, the difficulty of the questions and the content of the lesson.

    After one or two units you won't want to go back to the traditional way of teaching!

    Change Takes Time

    Many teachers think that they have to flip all their lessons. That's simply not true. We recommend flipping one or two units your first year and working in a few more in the second.

    Having someone else in your department or school that wants to flip their class is also very helpful. Sharing content and best practices make the whole process much easier.

     Students might be reluctant at the beginning - they have to pay attention to the video and respond to questions, and it's no longer an easy passive experience for them. However, in the long run, students will start to see the change in their understanding and grades. Don't give up – you will see results!

  • How can I hold my students accountable?

    Edpuzzle has several features that empower teachers to hold their students accountable and make sure that they watch their assignments and understand the content.

    Allow or Prevent Skipping 

    Edpuzzle’s "Prevent Skipping" feature is a great tool to make sure your students watch the whole video you've assigned them.

    To use this feature, check the “Prevent Skipping” slider when you assign the video. Now, when your student needs to finish watching a video later, they can go back to where they last left off but no further.

    Assignment Dashboard

    You can also check the progress of each student on the videos you assigned them. To do this:

              1. Select a class from the list under “My Classes” on the left-hand side of your screen.

              2. Click on the assignment you want to track.

    The assignment dashboard has two tabs: "Students" and "Questions." In the "Students" tab, you have an overview of how much every student has watched of the video, when they were last watching the video, and when they turned in the assignment. Clicking on a student's name will provide individual data. In the "Questions" tab you can see an overview of all questions embedded in the video and quickly see how many students answered correctly. Click on a question to see which students got it right or wrong.

    Automatic Video Pause

    When your students start playing a video on Edpuzzle and switch tabs in their browser, the video will automatically pause until they go back to the Edpuzzle tab. This way, students must watch the video in order to complete the assignment and are not able to do other activities in their browser while the video is running.

  • What kind of professional development does Edpuzzle offer?

    Edpuzzle is so easy to use that you can learn how to use Edpuzzle, through Edpuzzle. It's Edpuzzle inception!

    We've created several self-paced courses on topics like the use of Edpuzzle, project-based learning, flipped classrooms, gamification, and more. Courses are broken down into several modules, each of which contains a playlist of video lessons designed to help you learn how to use the platform.

    There are three Edpuzzle-specific courses available that vary depending on your level of familiarity with Edpuzzle.

    1. Level 1: If you've never used Edpuzzle or you don't remember exactly how to use it, this certification is for you. We cover the basics of the platform: how to create a video lesson, how to create a class and invite your students, and how to find and use the data collected in Edpuzzle. This course is a great way to train new teachers on Edpuzzle.
    2. Level 2: If you've used Edpuzzle a few times or you want to see what secret features you can use in Edpuzzle, this course is for you. We cover features for teachers wanting a little more, such as: how to organize content, how to collaborate, advanced features when you embed questions and how to have students create their own video lessons.
    3. Coach: The Edpuzzle Coach Certification is ideal for teachers that want to help other teachers go from zero to hero. We cover everything from Level 1 and Level 2 so that you know every single detail about the platform, then dive into more detail on using and sharing Edpuzzle.

    Why should you do it?

    1. It's 100% self-paced, so you can watch the videos at home, while you're cooking dinner, on the bus, or even at lunch. You can complete one module each week, or all of them at once. You decide when to complete the course.
    2. You'll get a LinkedIn certificate with the amount of time invested watching the lessons. Teachers usually use this official PDF to confirm PD hours.
    3. You'll also get an awesome badge! You can use them to enhance your CV or email signature.
    4. You'll become part of a community of teachers that love Edpuzzle as much as you do! We share best practices, ideas, and opportunities.

     

    To learn more about all the courses we offer, visit our Online Professional Development page.

  • Can I create a student account if I'm a teacher?

    You can absolutely have a teacher account and a student account! You can even use the same email or Google Sign-In you use for your teacher account to make your student account. Just follow these steps: 

      1. Log out of your teacher account on Edpuzzle.
      2. Click the blue “Sign up” button in the top right-hand corner of the webpage.
      3. Click “I'm a Student”.
      4. Use your preferred sign-up method to create your student account.

    That’s it! Don’t forget to add a class code so you can see assigned videos – it’s a great way to see what your students see!

  • How can I use Edpuzzle for PD, workshops, training and presentations?

    Edpuzzle is a great tool for creating and presenting professional development to colleagues. If you're interested in using Edpuzzle for your professional development, workshop, training, or presentation, we have several resources available to help you make it great. 

    Online PD

    If you're looking for online resources for your professional development requirement, Edpuzzle's here for you! We offer several online self-paced courses through which you can learn a variety of skills. Click here to check them out. Just be sure to ask your supervisor if they qualify for recertification hours – qualifications vary by state and district. 

    If you’re creating online professional development for your colleagues, Edpuzzle is an easy and convenient platform for you to use.

    Presentations

    Introducing Edpuzzle at your school or at a conference? Click here for resources that will help you get started – you can also fill out this form to get some awesome Edpuzzle swag to pass out.

    Thanks for the support! If we can help in any way, please feel free to reach out to support@edpuzzle.com.

  • How can I use Edpuzzle with my elementary students?
    Edpuzzle can help you teach your elementary students even more effectively! Interactive video lessons have countless perks both in and outside the classroom, giving you more time to focus on your students. Some advantages for elementary students include:
     
    Engaging the parents
    Assign the videos to watch at home and let the parents manage your students’ accounts. We've seen a significant impact on student learning and behavior when teachers use this technique. Parents are more aligned with the teacher and the student understands the lesson better.
     
    Easy usernames
    Students can create their own Edpuzzle accounts with a username and password. For students who might struggle to remember these details, we suggest using simple usernames and passwords – something fun, memorable and safe for your students!
    ...or no usernames at all!
    Create an Open Class to avoid usernames and passwords for your students all together! Check out our article on how Open Classes work for more information. 
     
    Watching the video together
    Using five minutes to watch a lesson and answer the questions together is also a great way to use Edpuzzle. That way, there's no need to create accounts, and your students can stop and answer the questions in teams or individually.
     
    Simple videos
    Use short visual videos to get students' attention easily. When you add questions, try multiple-choice questions to keep it simple.
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Troubleshooting

  • YouTube videos are blocked or restricted.

    If you or your students are having trouble accessing YouTube videos through Edpuzzle, take a look at this list of common issues and their solutions.

    1. White screen, sad face or connection was reset message
    2.  This video is restricted. Please check the Google Workspace administrator
    3.  Please try again later. (Playback ID:xxxxxxx)
    4. Other errors
    5. YouTube isn't an option at your school

    Issue #1: Your school is using a filter

    If you get a white screen, sad face, or a message that says “The connection was reset” when trying to watch a video, then your school needs to whitelist www.youtube.com for teachers and www.youtube-nocookie.com for students.

    Contact your IT admin, and share our article on how to whitelist YouTube at your school as well as our spec sheet with them.

    If this isn’t possible, you can assign the videos to watch at home, where your students will use their own internet connection.

    Issue #2: Restricted Mode

    If you get a message that says, “Video unavailable. This video is restricted. Please check the Google Workspace administrator and/or the administrator restrictions,” you’ll need to check the following:

    1. Make sure you approved the video on YouTube while logged in with your teacher account.
    2. Log into YouTube with your Google account and turn off Restricted Mode (at the bottom of your profile icon’s drop-down menu).
    3. Have your students log in to youtube.com using the email address associated with their school accounts before trying again to view their assignments. Double-check that they’re not logged in with their personal account.
    4. Share the Edpuzzle spec sheet with your IT admin to make sure there are no filter issues.

    Issue #3: Student still can’t see videos even after following the steps in issue #2

    Very rarely, some students aren’t able to view YouTube videos on Edpuzzle because of their channel configurations on YouTube. To fix this, your student will need to do the following:

    1. Visit https://www.youtube.com/account_advanced.
    2. Scroll to the bottom of the page and click the “DELETE CHANNEL” button. This should solve the issue!

    Issue #4: Playback error

    If you see a message that says, "Please try again later. (Playback ID:xxxxxxx)", this issue is almost always caused by ad blocker browser extensions like AdBlock, PoperBlocker, uBlock, etc. Either pause or disable it (go to your browser settings and then to extensions) while you're using Edpuzzle to see if that fixes the issue.

    Issue #5: Other restrictions

    Occasionally, you may see a message that says, “This video contains content from [...]. It is restricted from playback on certain sites…” Unfortunately, this means that the video is restricted for third-party sites, so you won’t be able to view it on Edpuzzle.

    If you see the YouTube sad face and get a message that the content is unavailable, this could be because of copyright issues, geographic restrictions, or because the uploader removed the video. It’s not possible to view the video in these cases.

    If YouTube isn't an option at your school:

    You can upload videos directly to Edpuzzle, so they won't be blocked, or try to find videos marked "Edpuzzle hosted" to use for your assignments. These are videos that have been uploaded directly to Edpuzzle so they aren't subject to the same filtering restrictions as YouTube.

    To find videos marked "Edpuzzle hosted":

    1. Search for your topic using the Edpuzzle search bar at the top of your page.
    2. Click the "Source" filter. 
    3. Choose "Edpuzzle hosted" 
    4. Click the "Save" button to update your search. 

    You can also try flipping your class. This means that you assign the videos for students to watch at home and you get more time in the classroom. If you’re interested in learning more about this practice, check out our self-paced course Edpuzzle Flipped.

  • How to whitelist YouTube at your school

    We take our students' privacy very seriously. That's why when students watch a video on Edpuzzle, they'll be streaming from www.youtube-nocookie.com, while teachers will continue to stream videos from www.youtube.com

    To use Edpuzzle at your school, you'll need to ask your IT admin for assistance. You can share our spec sheet with them as well as the instructions on how to configure your filters as explained below:
     

    Filter configuration for students

    1. Block www.youtube.com.
    2. Whitelist www.youtube-nocookie.com.
    This means that on the Edpuzzle student site, students will only be able to view videos which have been assigned by a teacher. They will NOT be able to search for videos directly on YouTube.

    Visit the test student page to test the embedded videos for your students.

    Filters configuration for teachers

    1. Allow access to www.youtube.com.
    2. Allow access to www.youtube-nocookie.com.

    This way, teachers will be able to search for videos on Edpuzzle and assign them to students.

    Visit the test teacher page to test the embedded videos for teachers. 

    Please keep in mind that if your students are using the Android or iOS app, they'll be streaming directly from www.youtube.com, so you'll need to whitelist it.

    If you have any more questions on how to configure your filters in Edpuzzle, please email us at support@edpuzzle.com and let us know how your school's filters are configured, and we'll be happy to help you out. 

  • I can't find my verification email.

    Verifying your email address is an important security measure that ensures that the student progress data stored in your account is safe and allows Edpuzzle to comply with local and international security policies.

    If you've requested a verification email but haven't received it, try the following:

    1. Check the spam folder and quarantined folder for the email address you used to create your Edpuzzle account.
    2. Check your account settings to make sure you're using the correct email address: https://edpuzzle.com/profile 
    3. If your school uses two emails, one for logins and one for messaging, make sure you're using an email that can receive messages.
    4. Wait 30 minutes to an hour – sometimes the email takes a little longer to get to you.
    5. Have your school’s IT department whitelist our no-reply@edpuzzle.com email address and make sure that your network filter is aligned with our Specifications Sheet to ensure they’re not blocking any applications or sites that Edpuzzle needs in order to function properly.

    If you've tried the steps above or your Edpuzzle account email is one that can't receive emails, you'll need to change your email to one that can. Check out our article on how to change your account email for more information. 

     

    Note: If you’ve connected a Google or Microsoft account to your Edpuzzle account, changing your account email will not affect that connected account.

  • I can't log in / sign up.

    To log in to Edpuzzle, you need to make sure that your browser allows cookies and pop-ups.

    Cookies store information directly on your web browser, and you need them to log in or sign up with Edpuzzle. Cookies are enabled by default for most browsers, but you’ll need to check to make sure.

    To make sure cookies are enabled, you need to check your browser's security settings. To do so, follow these steps for your browser:

    Also, make sure third-party cookies are enabled for accounts.google.com if you use Google Sign in.

    Edpuzzle uses pop-ups when interacting with other websites, like when you sign in with Google. To authorize pop-ups, follow the steps below for your browser:

    Sometimes, browser extensions can block some of our features. You can test how Edpuzzle should work without any extensions by following these steps:

    If everything worked using an incognito window or safe mode, we recommend that you test and disable your extensions to find out which one is causing the issue. Every browser allows you to disable and enable each extension individually:

    Finally, if you’re still experiencing issues logging in, we recommend clearing your browser’s cache to delete any old data that might be interfering. Follow these steps to do so:

    If your browser doesn’t appear on this list or you're still not able to sign in to Edpuzzle, just email us at support@edpuzzle.com and we'll look into the issue for you!

  • How do I recover a deleted student or class?

    Once a class has been deleted, or a student has been removed from a class, we cannot recover that data due to the security reasons listed in our Privacy Policy.

    We're truly sorry for the inconvenience this could cause, but student data privacy is our number one priority. 

    We appreciate your patience and commitment to the safety of your students' information! 

  • Issues with Google Sign-In, YouTube, audio notes, etc.

    Working with videos, audio, and third-party services like Google Classroom may be challenging on networks with strong content filters and strict cookies policies.

    That's why if you have technical issues – especially with YouTube videos, audio notes, Google Sign-In and Google Classroom – we recommend contacting your school's IT admin and sharing the Spec Sheet. If they have any questions, please have them reach out to support@edpuzzle.com.

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Free vs Pro

  • What does Edpuzzle cost and how can I increase my storage space?

    Edpuzzle is 100% free for teachers and students. Our goal is to never charge a teacher for using Edpuzzle because, as former teachers, we don't think you should ever have to pay out of pocket for the resources you use in class.

    With our free Basic Plan, you can store up to 20 videos in your account. Some of our teachers, however, have hundreds of videos stored in their accounts! Here's how you can do it, too:

    1. Refer your colleagues to Edpuzzle. Are you enjoying Edpuzzle? Share the love! For every teacher you refer who creates an Edpuzzle account and verifies their email address, both of you will receive space for three more lessons. You can invite them here: https://edpuzzle.com/profile?tab=plan
    2. Talk to your school about going Pro. There are probably more teachers than you think using Edpuzzle at your school. When your school gets a Pro license, your admins gain access to curated curriculum for PD and student certifications, your school gets dedicated support, training and coaching, and all the teachers receive unlimited storage space! Share this page with your supervisor so that they can check out our low-cost licensing options and sign up for Pro: https://edpuzzle.com/schools-districts

    If you're not able to share Edpuzzle or get your school to subscribe to Pro, you can always delete content you're not using to free up some space. If that's not an option either, you might consider getting an individual Pro Teacher license to enjoy unlimited storage space. 

  • How does storage space work?

    As a teacher, you have access to all of the features Edpuzzle offers. There is a limit in terms of storage space, however, and each teacher can store up to 20 videos in their account. 

    What counts towards your storage limit?

    Everything stored in "My Content." This includes:

    1. All of your video lessons, whether you've uploaded them yourself or found them in any of the channels we offer.
    2. All the student projects you create.

    What doesn't count towards your storage limit?

    1. Folders: create as many folders as you need to organize your content.
    2. Assignments: assign a lesson to as many classes as you want, as many times as you like. Assignments don't count towards the limit.

    Can I increase my storage limit?

    Yes, and it's easy to do! Check out our article on how to increase your storage space.

    Can I delete lessons from "My Content?"

    Yes! Deleting a lesson from your My Content library will free up space for new content.

  • Why do I have unavailable content?

    When you reach your storage limit, the extra videos you create will be grayed out and placed under the "All my unavailable content" section in your "My Content" library.

    You won't be able to assign these videos to your students unless you increase your storage space or free up some space. As you remove old videos from your account, your unavailable videos will be added to your usable content, from oldest to newest.

    You can also check out our article on how to increase your storage space.

  • Where can I find my school's upgrade code?

    Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that for security reasons, we can't provide the code, and only your administrator can give it to you.

  • How can I refer other teachers?

    Thanks a lot for helping us spread the word – you're amazing!

    Every time you refer a colleague to Edpuzzle, both of you will receive space for 3 more lessons. The key is that your colleagues sign up via your unique referral URL. Here are the different ways to share it:

    • Via email: Send email invites directly to your colleagues.
    • At a workshop or conference: Include your unique referral URL on the whiteboard and make sure to let your colleagues know that by registering through this link they'll get extra storage space!
    • Share your link on Facebook.
    • Share your link on Twitter. 

    You can find these options by going to the Plan tab within your profile and clicking on "Invite a teacher."

  • What happens to my Pro teacher account if my school gets Pro School?

    If you have a Pro Teacher plan and your school gets Pro School, your plan should automatically switch when that Pro School plan is activated. As soon as you are connected to your school’s plan, your individual Pro Teacher plan and payments are canceled right away. 

    Another option to upgrade is using an upgrade code. When your school purchases a Pro School plan, they are assigned a code that will allow you to manually connect to their plan if applied to your account. 

    Your school administrator will have your school's upgrade code. Once retrieved, enter the code in the “Upgrade code” field on the School tab within your profile.

    If you believe your school has purchased a Pro School plan, but your account has not automatically connected to that plan, check with your school administrator for more information. Your administrator can then contact their Edpuzzle representative for assistance!

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