• How do I connect my Google Classroom to Edpuzzle?

    You can connect your Edpuzzle account to your Google account and Google Classroom in two ways:

    Connecting your Google account when signing up

    1. From the homepage, click the "Sign up" button while logged into your Google account.
    2. Select "Sign up as a teacher" or "Sign up as a student" accordingly.
    3. Click the "Sign up with Google" button and select your Google account when prompted.
    4. Now your new account is automatically connected to Google! You'll be able to use the "Log in with Google" button for added privacy and security.

    Connecting your Google account from settings

    1. Log in to your Edpuzzle account with your email and password.
    2. Click the circle icon in the upper right corner and click on your name in the drop-down menu.
    3. Click on the "Settings" tab and scroll down to the section labeled "Connected accounts."
    4. Click "Connect" and select the same Gmail address you use for your Google Classroom.

     With Google and Google Classroom integration, you can:

    Note: Your account email and your Google Connected email can be different! 

  • How do I connect Edpuzzle to Canvas?

    Take advantage of Edpuzzle’s seamless integration with Canvas to keep all of your video lessons and grades in the same place!

    To integrate Edpuzzle with Canvas, you need to follow these steps:

    1. Log in to Canvas and go to “Courses” and select a class.
    2. Click on “Settings.”
    3. Click on the “Apps” tab.
    4. Search for the Edpuzzle app.
    5. Click on the blue “+ App” button. This will open a pop-up window.
    6. Enter the fields for “Consumer Key” and “Shared Secret” and click the blue “Submit” button.
    7. Now Edpuzzle will appear in your list of external apps!

    If this doesn’t work, just ask your IT admin to follow these exact same steps from their Admin panel in Canvas. You may not have permission as a teacher to add external apps.

    If you need help finding your Consumer Key and Shared Secret, follow these steps:

    1. To find your consumer key and shared secret, log into Edpuzzle.
    2. Navigate to your profile, then click on the “School” tab.
    3. In the LMS dropdown menu at the bottom of the page, select Canvas.
    4. If you don’t already see the consumer key, enter your Canvas domain and click the “Generate” button.

    Once Edpuzzle has been added to Canvas, all you need to do is select the course of your choice and then click on “Edpuzzle” in the side menu. You’ll be prompted to log in or sign up, and away you go – your Edpuzzle class is all set up!

    To assign an Edpuzzle video lesson on Canvas:

    1. Go to “Courses” and choose the course you’d like to assign an edpuzzle for.  
    2. Click on “Assignments.”
    3. Click the blue “+ Assignment” button.
    4. In the “Submission Type” drop-down menu, select “External Tool.”
    5. Click the “Find” button, which will open the “Configure External Tool” pop-up. Select Edpuzzle.
    6. This will open another pop-up window showing your “My Content” on Edpuzzle.
    7. Select your video lesson.
    8. Click the blue “Assign” button, which will return you to the “Configure External Tool” pop-up. Click the blue “Select” button.
    9. Then you can set your due date and click the blue “Save” button to save the assignment, or the “Save & Publish” button to send it to your students.
    10. Now your video lesson will appear in your list of assignments on Canvas!

    Note: Your students will start to appear as they click on the assignment link.

    Best of all, once students complete the lessons their grades will automatically sync with Canvas – couldn’t be easier!

  • How do I connect Edpuzzle to Schoology?

    In this article, we’ll walk you through how to set up the Edpuzzle app on Schoology. You’ll be able to assign Edpuzzle video lessons and your students can watch and complete them right from Schoology!

    Once you’ve installed the Edpuzzle app from the Schoology app center, you’ll need two pieces of information: the consumer key and the shared secret. Here are the steps you need to follow:

    1. To find your consumer key and shared secret, log into Edpuzzle.
    2. Navigate to your profile, then click on the “School” tab.
    3. In the LMS dropdown menu at the bottom of the page, select Schoology.
    4. If you don’t already see the consumer key and the shared secret, click the “Generate” button.
    5. Navigate back to Schoology:
      1. If you installed Edpuzzle at course level, open up your course and click on “Course Options”, then select “External Tool Providers.” Click on the Edpuzzle external tool. A pop-up window will open allowing you to enter the consumer key and the shared secret then click “Submit.”
      2. If you installed Edpuzzle at organization level, go to your "Organization Apps" and click on "Configure" next to the Edpuzzle app. A pop-up window will open allowing you to enter the consumer key and the shared secret then click “Submit.”

    Please note you may not have permission as a teacher to add external apps.

    Once Edpuzzle has been added to Schoology, all you need to do is select the course of your choice and then click on “Edpuzzle” in the side menu. You’ll be prompted to log in or sign up, and away you go – your Edpuzzle class is all set up!

    To assign an Edpuzzle video lesson on Schoology:

    1. Go to “Courses” and choose the course you’d like to assign an edpuzzle for.  
    2. Click on “Materials.”
    3. In the “Add Materials” drop-down menu, select “Edpuzzle.”
    4. This will open a pop-up window showing your “My Content” on Edpuzzle.
    5. Select your video lesson.
    6. Click the blue “Assign” button, which will return you to the “Materials” page.
    7. Click on the gear icon to the right of the assignment you've just created.
    8. Check the “Enable Grading” box in the pop-up window and click the blue “Save Changes” button. You can optionally set a due date at this point.
    9. Now your video lesson is ready for your students on Schoology!

    Note: Your students will start to appear as they click on the assignment link.

    Best of all, once students complete the lessons their grades will automatically sync with Schoology – couldn’t be easier!

    Any questions? Contact us at support@edpuzzle.com.

  • How do I delete my account?

    First of all, we're really going to miss you! We hope you'll be back soon some day. 

    To delete your account:

        1. Click the circular profile icon in the upper right-hand corner.

        2. Click on your name.

        3. Click the "Settings" tab.

        4. Scroll down to the bottom of the page and click "Delete account."

        5. Read and check all the boxes, then click the "Delete account" button. 

    Note: When you delete your account, due to our privacy policy, all of your classes, assignments and student progress data will be permanently deleted. We won't be able to recover any of this data after it's deleted.

  • I forgot my password.

    If you're a teacher and you’ve forgotten your password, click on "Forgot your password?" under the "Log in" button.

    Enter your Edpuzzle email and we'll send you instructions to reset your password.

    1. If you can't find the reset email in your inbox, make sure to check your spam folder.
    2. If you still can’t find it, it’s possible that you didn't give the same email address that you used to sign up for Edpuzzle or that the email address you used is unable to receive messages from outside your network.
    3. If you can't remember which email you used to sign up, check your email history to see which account received Edpuzzle emails in the past. 
  • How do I update my personal information or preferences?

    You can change your name, email, school, connected accounts, password and preferences on Edpuzzle by following the instructions below: 

    Accessing your profile page

    You can access your profile page by either going directly to www.edpuzzle.com/profile or by navigating there from your teacher account:

        1. From anywhere on the site, click on your circular profile icon found in the top right-hand corner of the screen.

        2. Click on your name.

    Changing your name

         1. From the profile page, type in your new name in the "Profile" tab under "My information."

         2. Click "Save." 

    Changing your email

         1. On your profile page, click on the "Settings" tab.

         2. Under "My account," type in your new email.

         3. Click "Save changes."

         4.  Verify your email.

    Changing your password

         1. On your profile page, click "Settings."

         2. Under "My account," click "Change password."

         3. Type in your current password followed by your and new password.

         4. Click "Change password."

         5. Click "Save changes."

    Connecting to a new Google account

        1. From the profile page, click "Settings."

        2. Under "Connected accounts," click "Disconnect."

        3. Connect a new account.

    Changing contact preferences

    You can subscribe to or remove yourself from our email list by changing your contact preferences. You can change your preferences anytime by following these steps: 

         1. From the profile page, click on "Settings."

         2. Under "Contact preferences," select your email preferences.

         3. Click "Save changes."

    If you have any questions about your data privacy, you can also email us at privacy@edpuzzzle.com

  • How can I change my school?

    If you’ve signed up for the wrong school or you’ve moved to another school, you can easily change your school settings in your profile. There you will be able to change your:

    • School
    • Email address
    • Subject

    Your classes, assignments, and student data will be removed once you've switched schools, to protect student privacy. Your content will be saved, so no need to worry about losing videos! 

    If you know you’ll be moving schools, please change your school in Edpuzzle as soon as possible! If your old school disables your email address and you’re not able to log in, we won't be able to recover your account.

    To change your school:

    1. Click the circular profile icon in the upper right-hand corner.
    2. Click on your name to access your profile.
    3. Click the "School" tab.
    4. Click the "Change school" button found next to your current school name.
    5. A pop-up menu will appear – read and check each point listed, then click the "I AGREE" button.
    6. Select your new school and subject, and click on the "Join school" button. 

    You can only switch schools once every six months. Once you’ve changed schools, you'll see a message with the date when you'll be able to change schools again.

    If you lost access to your Edpuzzle account because you were signing in with Google and your Google email is no longer valid, let us know and we'll help you get back into your account so that you can keep all of your awesome video lessons!

    Lastly, if you have already created a new account with your new email address, but you want to switch the email address of your original account and use that instead, you'll have to log into the new account and delete it first. You can delete an account by navigating to the bottom of the "Settings" page. (Make sure you don't delete an account if you have videos in it that you want to keep!)

    Note: Changing your school will delete all of your classes and assignments, but not your content. This is done to protect student privacy. You can read more about our privacy policy if you're curious.

  • How do I log out?

    To log out of Edpuzzle, you should click on your profile icon in the top right corner, then click “Log out.” 

    Alternatively, you can go to www.edpuzzle.com/logout. Hope to see you again soon!