• What does Edpuzzle cost and how can I increase my storage space?

    Edpuzzle is 100% free for teachers and students. Our goal is to never charge a teacher for using Edpuzzle because, as former teachers, we don't think you should ever have to pay out of pocket for the resources you use in class! 

    With our free Basic Plan, you can store up to 20 videos in your account. Some of our teachers, however, have hundreds of videos stored in their accounts! Here's how you can do it, too:

    1. Refer your colleagues to Edpuzzle! Are you enjoying Edpuzzle? Share the love! For every teacher you refer who creates an Edpuzzle account and verifies their email address, both of you will receive space for three more lessons! You can invite them here: https://edpuzzle.com/profile?tab=plan
    2. Talk to your school about going Pro! There are probably more teachers than you think using Edpuzzle at your school. When your school gets a Pro license, your admins gain access to curated curriculum for PD and student certifications, your school gets dedicated support, training and coaching, and all the teachers receive unlimited storage space! Share this page with your supervisor so that they can check out our low-cost licensing options and sign up for Pro: https://edpuzzle.com/pricing?plan=premium

    If you're not able to share Edpuzzle or get your school to subscribe to Pro, you can always delete content you're not using to free up some space. If that's not an option either, you might consider getting an individual Pro Teacher license to enjoy unlimited storage space. 

  • How does storage space work?

    As a teacher, you have access to all of the features Edpuzzle offers. There is a limit in terms of storage space, however, and each teacher can store up to 20 videos in their account. 

    What counts towards your storage limit?

    Everything stored in "My Content." This includes:

    1. All of your lessons, whether you've uploaded them yourself or found them in any of the channels we offer.
    2. All the student projects you create.

    What doesn't count towards your storage limit?

    1. Folders: create as many folders as you need to organize your content.
    2. Assignments: assign a lesson to as many classes as you want, as many times as you like. Assignments don't count towards the limit.

    Can I increase my storage limit?

    Yes, and it's easy to do! Check out our article on how to increase your storage space for free.

    Can I delete lessons from "My Content?"

    Yes! Deleting a lesson from "My Content" will free up space for new content.

  • Why do I have unavailable content?

    When you reach your storage max, the extra videos you create will be grayed out and placed under the "All my unavailable content" section in "My Content."

    You won't be able to assign these videos to your students unless you increase your storage space or free up some space. As you remove old videos from your account, your unavailable videos will be added to your usable content, from oldest to newest.

    You can also check out our article on how to increase your storage space for free.

  • Where can I find my school's upgrade code?

    Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that for security reasons, we can't provide the code, and only your administrator can give it to you.

  • How can I refer other teachers?

    Thanks a lot for helping us spread the word – you're amazing!

    Every time you refer a colleague to Edpuzzle, both of you will receive space for three more lessons. The key is that your colleagues sign up via your unique referral URL. There are a few ways to share it:

    • Via email: Send email invites directly to your colleagues.
    • At a workshop or conference: Include your unique referral URL on the whiteboard and make sure to let your colleagues know that by registering through this link they'll get extra storage space!
    • Share your link on Facebook.
    • Share your link on Twitter. 

    You can find these options by going to https://edpuzzle.com/profile?tab=plan and clicking on "Invite a teacher."

  • What happens to my Pro teacher account if my school gets Pro School?

    If you have a Pro Teacher account and your school gets Pro School, all you have to do is add your school's pro code to your account and your Pro Teacher subscription will be canceled right away. This way, you'll keep enjoying the same unlimited access but at no cost to you.

    Where can I find my school's upgrade code?

    Your school administrator has your school's upgrade code. If they haven't given it to you yet, ask for it! Please note that, for security reasons, we can't provide the code, and only your administrator can supply it to you.

    Where do I enter my school's upgrade code?

    There are two ways to add your code and upgrade your account:

    1. Click on the icon located in the top right of the screen to open the drop-down menu. At the bottom of the menu, you'll see an option that says "Add upgrade code." Just click on it, add the code and you'll be all set!
    2. If the option of "Add upgrade code" doesn't show up in the drop-down menu, then click on your name to go to your profile, select the "School" tab and add the code in the "Upgrade code" box. 
  • How can I convince my school to sign up for Edpuzzle Pro School?

    Trying to get your school to go Pro? We've helped hundreds of schools upgrade to Pro, and what we've found is that your voice is the one that matters the most! 

    All you have to do is to chat with one of your supervisors and explain how Edpuzzle is helping you in class and helping your students get better scores. If Edpuzzle is giving you great results, why not share this resource with the rest of the teachers?

    With Edpuzzle Pro School, not only will you and your colleagues win with unlimited video storage space, but your school will benefit as well:

    • If your school wants to implement flipped and blended learning, a great way to start is by applying it to PD and workshops. We have plenty of curriculum resources for Professional Development to make it much easier to get started. Use our pre-prepared online PD courses or use them as a template to build your own! 
    • Quite often, schools and districts are required to certify students in topics like Digital Citizenship, Emotional Intelligence or Personal Finance. We've created programs on these topics and more so that no one has to worry about creating these important courses!
    • As you and your colleagues create your content in Edpuzzle, you're building a customized database of video curriculum for your school. By getting your school set with Pro, you're encouraging teacher collaboration and curriculum creation to make a database that anyone in your school can utilize.

    If you'd like to chat with us before introducing Edpuzzle to one of your supervisors, just email us at support@edpuzzle.com and we'll be more than happy to help! 

  • Where do I add the upgrade code for my Pro School account?

    There are two ways to add your code and upgrade your account:

    1. Click on the icon located in the upper right corner of the screen. A drop-down menu will appear. At the bottom of the menu, you'll see an option that says "Add upgrade code." Just click on it, add the code and you'll be all set!
    2. If the option of "Add upgrade code" doesn't show up in the drop-down menu, then click on your name to go to your profile, select the "School" tab and add the code in the "Upgrade code" section.
  • I referred my colleagues to Edpuzzle – when will we get the storage space increase?

    First of all, thanks for helping us spread the word!

    As soon as your colleague registers and verifies their account, both of you will receive space for three more lessons!

    If you haven't received the extra space yet it means that either:

    1. Your colleague hasn't registered yet.
    2. Your colleague has registered but hasn't verified their account yet.

    For more information, check out our article on how to verify an Edpuzzle teacher account so you can get your extra space!