Joining Edpuzzle

  • How do I sign up for Edpuzzle as a student?

    If you want to make the most of any video by using Edpuzzle, you'll need to create an account. There are two easy ways to sign up depending on if you use Google Sign-In or a username or email with a password. 

    Signing up with Google

    1. Click the blue "Sign up" button at the top right of the homepage and select the "I'm a student" option.

    2. Select "Sign in with Google."

    3. To sign up with Google, simply click that button and you'll be automatically logged in! If your teacher has a class code, you need to enter it before your account can be created. 

    Note: If you have more than one Google account and the one you're currently logged into isn't the same as the one your teacher has in Google Classroom, you'll be asked to select or sign in to your correct Google account. 

     

    Signing up with a class code

    1. Click the blue "Sign up" button at the top right of the homepage and select the "I'm a student" option.

    2. Select "Sign up with Edpuzzle".

    3. Enter the class code provided by your teacher.

    4. Fill in your name, username and password, then click "Join class" and you're all set!

    If you already have an Edpuzzle account and need some more help, you can check out our article on how to log in as a student.

  • How do I sign up for Edpuzzle with Google Classroom as a student?

    It’s really simple to join a new class through Google Classroom!

    If your teacher uses Google Classroom to connect to Edpuzzle, you don't need a class code. Instead, you'll be enrolled automatically, as long as you're logged into the same email that's connected to your Google Classroom account!

    If you've never created an account, check out our article on how to log in using your Google Classroom account.

    Note for teachers: Google Classroom connected classes don't have a class code. If your student is being asked for a class code, please refer to this article: https://support.edpuzzle.com/hc/en-us/articles/360009936312

  • How do I sign up for Edpuzzle with a class code as a student?

    It’s really easy to join a new class if your teacher has given you a class code!

    If you already have an Edpuzzle account:

    1. Simply log in as usual.

    2. Once you’ve done this, just click the “Join a class” button. If you're enrolled in other classes, the button will be found under the "My Classes" column to the far left.

    3. You’ll then be asked to enter your class code given to you by your teacher, then click "Find class".

    4. Your class's name will show up, so once you click "Join class", you'll be enrolled and ready to go! 

    If you haven't created an Edpuzzle account, then check out our article on how to enter your code when you create your account.

  • How do I join a class as a student?

    If you're logged into your Edpuzzle account and are trying to join a new class, there are two ways to do it:

    If your teacher gave you a class code:

    1. Click the “Join a class” button on the left side of your screen below any existing classes. 

    2. Enter the class code your teacher gave you in the box that appears.

    3. Click "Find class".

    4. Your class's name will appear, so once you click "Join class", you'll be enrolled and ready to go! 

    If your teacher uses Google Classroom to connect to Edpuzzle:

    If your teacher uses Google Classroom to connect to Edpuzzle, you don't need a class code. Instead, you'll be enrolled automatically, as long as you're logged into the same email that's connected to your Google Classroom account! 

    Note for teachers: Google Classroom connected classes don't have a class code. If your student is being asked for a class code, please refer to this article: https://support.edpuzzle.com/hc/en-us/articles/360009936312

  • How do I log in as a student?

    If you already have an Edpuzzle account, logging in is super simple! Follow these steps:

    1. Click the "Log in" button at the top of the homepage.

    2. Select "I'm a Student".

    3. Then you have two options: sign in with Google or log in with Edpuzzle by entering your username and password.

    4. Choose the option that you used to sign up for your account with, enter the required information and you’re all set! 

    Note: If your teacher uses Google Classroom, then you'll need to log in with the "Sign in with Google" button and use the same email as your Google Classroom account. 

    You might also be interested in our article on how to create an Edpuzzle account as a student.

My Student Account

  • I'm a student. How do I leave a class?

    If you're in the wrong class or you want to leave a class that's not active anymore, you'll need to ask the teacher of that particular class to help you with this.

    You can share these articles with them for instructions about how they can help:

  • How do I change my username or password?

    If you want to change your username or password, you can do this in the "Settings" tab. Find this page and change the details using these steps:

    1. Click on your profile icon in the upper-righthand corner.
    2. Select your name from the dropdown menu.
    3. Next click on "Settings".
    4. Here you can change your username or reset your password.
    5. Click "Save changes" once you've finished.

    Note: You can't change your username and/or password in the Edpuzzle app. You'll need to use an internet browser in order to proceed.

    If you've forgotten your username or password, then you'll need to ask your teacher to find your username or reset your password for you. Here's the link to an article explaining how they can do this: 

  • I forgot my username.

    If you don't remember your username, you'll need to ask your teacher to find it for you. You can share this article with them which explains how to find usernames:

    To learn more, check out our article on how to change your password while logged into your account

  • I forgot or need to reset my password.

    If you don't remember your password, you'll need to ask your teacher to reset it for you. You can share this article with them that has instructions on resetting a student's password:

    You might also be interested in our article on how to change your password while logged into your account

  • How can I download the Edpuzzle app for my smartphone or tablet?

    Do you want to use Edpuzzle on your phone or tablet? We have amazing iOS and Android apps that are super easy to use! The app allows you to watch Edpuzzle videos anywhere, anytime – even if you don't have a computer!

    Click on the following links to download them:

    1. iOS App
    2. Android App
  • How to Use the Edpuzzle App for Students

    Once you’ve downloaded the Edpuzzle app for students, it’s easy to log in and watch your video assignments! 

    Open the app on your smartphone or tablet, and you’ll be prompted to log in, sign up or enter your Open Class code.  

    To log in, enter your Edpuzzle username and password, or sign in with your Google account.

    To sign up with Edpuzzle, enter the class code your teacher gave you, fill out your name and choose a username and password. Alternatively, you can sign in with Google

    To enter an Open Class code, just type in the code your teacher gave you and you’ll be taken directly to your class. 

    After you’ve logged in, you’ll see your list of classes under “My classes”. To add a class, tap “+ Add Class” at the bottom of your screen and enter your class code.

    To complete an assignment, tap on the class, tap on the video lesson you need to watch and then tap the play button to get started! If you can’t find a certain assignment, make sure to check all three tabs: “Due”, “No due date” and “Completed”. 

    To log out of the app, tap on “Profile” in the bottom menu bar and then on “Log out”.  

    Note: If you’re using Edpuzzle through an LMS app (Canvas, Schoology, Moodle, etc.), you’ll still need to download the Edpuzzle app. When you go to an Edpuzzle assignment in your LMS app, you’ll be redirected to open the Edpuzzle app to complete the assignment. When finished, you can return to your LMS.   

    If you have any trouble using the app, report it to your teacher and have them contact us at support@edpuzzle.com

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Common Questions

  • How can I redo my assignment?

    At the moment, you can only have one attempt at the questions during a video lesson.

    If you want to include more detail about your answers or change them, we recommend that you write them down to give to your teacher.

    If you'd like to redo the questions in the video lesson, you can ask your teacher to reset your progress. Share our article with your teacher on how they can reset your progress.

    Note: It's a good idea to ask your teacher what they would like you to do when you want to change an answer.

  • I don't know my class code.

    If you’re not sure of your class code for Edpuzzle, don’t worry! There are two ways to get into the class:

    1. If your teacher has shared a link or an embedded video with you, simply click on it and click “Join” once the pop-up appears.
    2. If you don't have a link or video, you’ll need to ask your teacher or another classmate for the code. Let them know that they can find it here: 
      • Teachers: By clicking the "Invite students" button in the upper-righthand corner of the "My Classes" page.
      • Classmates: On the "My Classes" page, in the upper-righthand corner.
    If your classmate doesn't see a class code, please ask your teacher to check if you're enrolled in the same class in Google Classroom. Also double-check to make sure the email address you use for your Edpuzzle account and your Google Classroom account match, otherwise, you'll need to log out and log back in with the correct email.

    If you haven't done so already, check out our article for help on how to create an account

    Note for Teachers: Google Classroom connected classes do not have a class code. If your student is being asked for a class code, please refer to this article: https://support.edpuzzle.com/hc/en-us/articles/360009936312

  • How do I turn on closed captioning or subtitles?

    Some videos on YouTube have subtitles or closed captions. If your video assignment has closed captions, you can enable them on Edpuzzle.

    To enable closed captions, follow these easy steps:

    1. Go to the video lesson you want to watch.

    2. Start playing the video.

    3. Click on the "CC" button to enable subtitles. Some videos have closed captions in multiple languages, so you can select the language of your choice.

    Note: Not all YouTube videos have closed captions or subtitles, which is why the "CC" button won't appear if these aren't available.

    If you need closed captions, ask your teacher to use YouTube's advanced search to filter videos with closed captions when they search for class videos.

  • I'm a student and I can't find my assignment.

    If you already have an Edpuzzle account and it's your first time completing an assignment please follow these steps:

    1. Make sure you're logged in with the same account you created, especially if you joined the class already. To do so, visit www.edpuzzle.com/logout and log back in with the same username and password you created previously. If you don’t remember, ask your teacher!
    2. Click the link or the embedded video given to you by your teacher.
    3. Click the "Join" button if this is the classroom you want to join.
    4. Once inside the class, you’ll be able to see all of your assignments for that class!

    To complete your first assignment on Edpuzzle, you need to create an account

    Note for teachers: Google Classroom connected classes don't have a class code. If your student is being asked for a class code, please refer to this article: https://support.edpuzzle.com/hc/en-us/articles/360009936312

  • How are my assignments organized?

    For students, assignments are grouped into three categories:

    Due Assignments
    This tab shows assignments that are currently active or due in the future. There are two sections:

    1. "In Progress" shows assignments that are currently active. It also shows assignments you haven't completed yet but whose due dates have passed.
    2. "Upcoming Assignments" shows assignments that have start dates in the future. You can't access these videos before the start date.

    No Due Date
    This section shows assignments that don't have a specific start and due date.

    Completed
    This section shows the assignments that you've finished.

  • I'm a student and my issue isn't listed here!

    Here are some common issues and how to fix them:

    If the video won't play, your progress isn't being tracked or for any other issue, let your teacher know and ask them to reach out to the Edpuzzle support team.

    They can contact the Edpuzzle support team using the "Contact us" button to the right of the search bar on the Help Center page or review the list of articles to see if we have already have one which addresses your issue: https://support.edpuzzle.com/hc/en-us

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